Lexmark Pro715 Support Question
Lexmark Pro715 Support Question
Find answers below for this question about Lexmark Pro715.Need a Lexmark Pro715 manual? We have 2 online manuals for this item!
Question posted by Morgan817 on July 16th, 2014
Lexmark Pro715 Can Receive Faxes But Cannot Send. Fax Modem Error.
Tried reducing speed, after that the fax was received but my print out shows Fax failed. Printer would not cancel fax. Had to unplug printer.
Current Answers
Related Lexmark Pro715 Manual Pages
Quick Reference - Page 2
...reduce risk of this product or the manufacturer's authorized replacements. Do not pinch the power cord between objects such as otherwise provided below, and (2) pass this single use the fax feature during a lightning storm. If any of the patented printer. Inspect the power cord regularly for proper recycling. Lexmark... print cartridges and their contents are available through www.lexmark....
Quick Reference - Page 6
...; Lexmark Pro715 • Lexmark Pro719
Printer features
Depending on the printer instead of going through the usual process of frequently used printer settings available for a given task and then assign a shortcut name and shortcut number to all the printer menus. Other fax features include 99 speed dials, automatic redial, junk fax blocking, and caller ID.
• Photo printing-Print high...
Quick Reference - Page 10
... my printer ready to send and receive faxes
What will I be missing if I do this later?
Fax Setup
Do you as the sender in all your sent faxes.
21 Configure other advanced fax settings later in all the features of your device. Lexmark Pro710 Series Installation
Configure Advanced Features
You can I don't do this now?
How can now print...
Quick Reference - Page 13
... cable.
16 LINE port
Connect the printer to an active telephone line (through a standard wall jack, DSL filter, or VoIP adapter) to send and receive faxes.
17 EXT port
Connect additional devices ... in your printer to a computer, a local network, an external DSL, or a cable modem.
15 USB port
Connect the printer to a computer using the power cord.
19 Duplex unit
• Print on , press...
Quick Reference - Page 46
.... Cannot send faxes
If the "Fax troubleshooting checklist" does not solve the problem, then try one or more of the printer. It is the number or series of data again and correct the errors. The speed of the modem of the fax to a resolution that the receiving machine can make sure that you are using a phone splitter.
Troubleshooting
• "Cannot receive faxes...
Quick Reference - Page 47
... the error to free up on the telephone line). • The printer picks up to a distinctive ring service).
If your network has Internet access, then try one number on the correct distinctive ring (if you subscribe to 7 characters for use only with the PostScript driver or the Universal Fax Driver. Cannot receive faxes
If the "Fax troubleshooting...
Quick Reference - Page 53
... communication enabling 50
broadcast fax, sending immediately 39
buttons printer control panel 13
C
Caller ID setting 37
canceling copy job 26 e‑mail 29 print job 23 scan job 28
cannot delete documents from print queue 45 cannot print over wireless network 48 cannot print through USB 45 cannot receive faxes 47 cannot run fax software 47 cannot send faxes 46 cartridges, ink...
User's Guide - Page 11
...) to send and receive faxes.
17 EXT port
Connect additional devices (telephone or answering machine) to the printer and the telephone line. Note: Remove the plug to access the port.
18 Power supply with port Connect the printer to a power source using a USB cable. About your printer to a computer, a local network, an external DSL, or a cable modem...
User's Guide - Page 85
... prefix, and fax sending speed.
• Convert sent faxes into modes that receiving fax machines
recognize.
To view the help information for the fax software, click Help or .
Make sure you want to configure the advanced fax settings, then from the Printer Home, click Fax > Configure the advanced fax settings. Otherwise, such faxes are aborted.
• Enable error correction during...
User's Guide - Page 94
... that best suits the capacity of the receiving fax machine and the quality of the telephone line.
2 Enter the calling card information, and then when you send a fax.
If the fax job is unsuccessful, then select Print only for error.
3 Press . Do not turn off the printer or unplug it from the Speed Dial or Group Dial
list.
3 Press the...
User's Guide - Page 155
... • "Cannot send faxes" on page 156 • "Cannot receive faxes" on page 157 • "Cannot run the fax software" on page 158 • "Fax error messages on the printer control panel" on page 158
For detailed descriptions of the printer. Check the cable connections for the following hardware, if applicable:
Power supply Answering machine Cable modem Splitter
Telephone VoIP...
User's Guide - Page 156
... maximum speed at which you are sending your fax will not be rejected by the receiving fax machine.
1 From the printer control panel, navigate to:
> Setup > > Fax Setup > > Dialing and Sending > > Error Correction >
2 Check to see if automatic fax conversion is not set to On, then press the arrow buttons to select On, and then press . It also automatically reduces the...
User's Guide - Page 157
... have only one or more incoming faxes. Cannot receive faxes
If the "Fax troubleshooting checklist" does not solve the problem, then try one number on the PBX.
Resolve the error to free up on whether the printer is connected to its own fax line or shares the line with a telephone subscribed to receive faxes manually (Auto Answer Off), then increase...
User's Guide - Page 158
... printer to receive faxes manually (Auto Answer Off), then you need to connect the printer to several factors.
• Resend the fax. For information on the printer control panel
Error Message: Remote Fax Error
Fax Mode Unsupported
What it .
1 From the printer control panel, navigate to 7 characters for use only with the quality of the connection.
• Decrease the transmission speed...
User's Guide - Page 159
... Compression
Unsupported Resolution
Unrecoverable Fax Error Fax Modem Error
Phone Line is connected to the incorrect jack on the back of the printer may have the same compression code.
• Lower the transmission speed of the printer.
then resend the fax. For more information, see the "Setting up transmission, but the receiving fax modem needs to have encountered problems...
User's Guide - Page 162
...of your printer is not in Sleep mode.
Troubleshooting
162
Notes:
• Your port may cause connection issues. RECONNECT THE PRINTER POWER SUPPLY
1 Turn off the printer.
2 Unplug the ... printer model on the Lexmark Web site. MAKE SURE THE USB CABLE IS WORKING
Try using a shorter cable. Try disconnecting these devices so that your other USB ports on the printer. Try disconnecting...
User's Guide - Page 185
... and Remarketers are not cumulative. You may not apply to you. Notices
185
Extent of limited warranty
Lexmark does not warrant uninterrupted or error-free operation of any product or the durability or longevity of prints produced by any cause whatsoever will not apply to claims by you for bodily injury or damage...
User's Guide - Page 190
... 69 Cannot Collate Job 135 cannot delete documents from print queue 134 cannot print over wireless network 164 cannot print through USB 134 cannot receive faxes 157 cannot run fax software 158 cannot scan to computer over a network 154 cannot send faxes 156 cartridges, ink ordering 13 using genuine Lexmark 14 certificate requests 106 Change [Paper Source] to [Size...
User's Guide - Page 192
... speed setting 84 fax settings configuring 84, 85 for answering machine 93 for voice mail 93 fax setup country‑ or region‑specific 79 digital telephone service 78 DSL connection 76 standard telephone line connection 73 VoIP 77 Fax Setup Wizard 85 fax troubleshooting cannot receive faxes 157 cannot run fax software 158 cannot send faxes 156 error messages, printer...
User's Guide - Page 196
... receive faxes 157 cannot run fax software 158 cannot send faxes 156 error messages, printer control
panel 158 troubleshooting, jams and misfeeds
paper jam in the ADF 147 paper jam in the duplex unit 146 paper jam in the exit tray 146 paper jam in the printer 144 paper or specialty media 150
troubleshooting, print cannot delete documents from print...
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