Lexmark Pro715 Support Question
Lexmark Pro715 Support Question
Find answers below for this question about Lexmark Pro715.Need a Lexmark Pro715 manual? We have 2 online manuals for this item!
Question posted by sapphire1223 on February 24th, 2013
Fax Modem Error
I am trying to send a fax...it connects, says sending page 1 and then the screen reads fax modem error. HELP
Requests for more information
Request from ArtComSystems on February 24th, 2013 10:46 PM
It's hard to say what might be wrong, from your info I can only imagine you've connected and tested the fax machine with other numbers and they work. Also you've tried calling the inteded recipient's fax line to see if the fax machine picks up, and that's ok.
It's hard to say what might be wrong, from your info I can only imagine you've connected and tested the fax machine with other numbers and they work. Also you've tried calling the inteded recipient's fax line to see if the fax machine picks up, and that's ok.
So perhaps you've even tested the polarity of your fax line jack with a tester, even though it shouldn't matter, and determined that the jack is properly set up.
You've set up the fax id (fax station) on the unit.
Can you tell us any more about the problem?
Current Answers
Related Lexmark Pro715 Manual Pages
Quick Reference - Page 7
... using a computer, insert the installation software CD, or download the printer driver. Note: If the installation screen does not appear after a minute, then see "Installation screen did not appear during installation" on page 43.
3 Remove tape and packing material from all areas of the printer.
7
a Remove the language sheet holder from www.lexmark.com...
Quick Reference - Page 29
... contact your printer folder > Printer Settings > Email 2 Follow the instructions on the computer screen. Place these items on the scanner glass.
• When the document to be e-mailed is connected to the... cover, if possible, to an Ethernet or wireless network before sending an e‑mail.
• Make sure the printer is connected to avoid dark edges on the scanned image.
• Do...
Quick Reference - Page 38
... Answer to On in Step 4, then do not subscribe to Distinctive Ring
If the printer is connected to a dedicated fax line, then you can choose any number of rings that you want. 1 From the printer control panel, navigate to:
> Setup > > Fax Setup > > Ringing and Answering > > Pick Up On > 2 Select the number of the contact. If...
Quick Reference - Page 41
...are letters, numbers, and symbols found on the computer screen. Look for any of these identifier marks to check if your access point is connected to secure your network • The security key (either...13 ASCII characters
If your wireless network is connected to the same wireless network where you want to set up the printer on both the printer and the access point are case‑sensitive....
Quick Reference - Page 48
... again. • The printer and the computer are both connected to :
> Setup > > Demo Mode > > Off >
CHECK YOUR WEP KEY OR WPA PASSPHRASE
If your network is located away from which you will not be within the range of numbers separated by periods, such as a printer option when sending a print job, then try printing again. Many...
User's Guide - Page 29
...
1 Click or Start. 2 Click All Programs or Programs, and then select the printer program folder from the list. 3 Click the uninstaller. 4 Follow the instructions on the computer screen. Reinstalling the printer software
When you send a print job, then try removing and reinstalling the printer.
For Macintosh users 1 Close all the necessary software was installed.
Downloading PCL...
User's Guide - Page 55
... on its features.
You can also customize print settings from the printer control panel, press , and then press to the home screen. Printing
55
3 Resume the print job: • If you...Web pages, photos from the photo album, or photos you recently captured using any Lexmark printer connected to download the LexPrint Listener application from your iPad, iPhone, or iPod touch using the...
User's Guide - Page 70
... do not know the IP address of your Web browser. E-mailing
70
E-mailing
Setting up the printer to e-mail
Setting up the printer to :
Applications > select your printer folder > Printer Settings > Email
2 Follow the instructions on the computer screen, and then click Save Settings.
Creating an e‑mail contact list using the computer
For Windows...
User's Guide - Page 72
... e‑mailing
• Make sure to enter your e‑mail account information and set up the SMTP server before sending an e‑mail. • Make sure the printer is connected to the Internet for the printer to avoid dark edges on the scanner glass.
• When the document to your address book. If you...
User's Guide - Page 85
... Finder desktop, double-click the printer folder. 2 Double-click Printer Settings. 3 Configure the fax settings using the fax software
Before you select the correct telephone service and connection. If the printer is in Sleep mode. Faxing
85
From here 2‑Sided Faxes Dialing and Sending
Fax Blocking
You can
• Set the printer to print incoming faxes on both sides of the...
User's Guide - Page 87
... clippings). In addition to the software Address Book, you want to add to open the Address Book.
Sending faxes
ADF
Scanner glass
Use the scanner glass for multiple‑page documents. For Macintosh users 1 From the ...the Address Book, click and drag the contacts that you purchased a printer without an ADF, then load original documents or photos on the fax software, click Help or .
User's Guide - Page 107
.... Performing network management tasks
Switching between USB, Ethernet, and wireless connections (Windows only)
You can change the way you access your printer, depending on the computer screen. Note: The printer supports one active local (USB) connection and one type of connection and that physically connects the printer to the network. If the installation dialog does not appear after...
User's Guide - Page 109
...printer. 3 Follow the instructions on the computer screen for configuring a printer on page 109. Selecting a printer
1 Open the printers folder. Using the printer wirelessly
Select the connection type that you have configured your printer: See "Selecting a printer...as Default Printer from the network. 3 Select the Network printer. If the printer is not possible to connect the printer to use...
User's Guide - Page 113
... Web browser, and then type the IP address of your access point (wireless router). The printer supports the following methods in the documentation they provided.
• See the documentation that came ...View the security settings on both the printer and the access point are using the default settings, then you might find the information
in connecting to join your access point, see the...
User's Guide - Page 139
... to clear the message. Printhead Cannot Move
Try one or more of the print job, and then try printing again. • From the computer, adjust the printer settings to avoid damage and print quality problems.
1 Open the printer, and then lift the latch.
2 Remove the printhead. Printhead Error
Remove and reinsert the printhead
Warning-Potential...
User's Guide - Page 152
... not in use. • Minimize the number and size of the following :
CHECK THE USB CONNECTION BETWEEN THE PRINTER AND COMPUTER
If your computer. Print speed is connected to the printer through a USB cable, then try one minute for the printer and computer to an Ethernet or wireless network, then turn off the access point (wireless...
User's Guide - Page 154
... a computer over a network
If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following :
MAKE SURE THE PRINTER AND THE DESTINATION COMPUTER ARE CONNECTED TO THE SAME NETWORK The USB port is damaged, then use a new one.
2 Firmly plug the square end of the USB...
User's Guide - Page 160
... be a limit on . To troubleshoot error messages in the fax software, click Help to troubleshoot the wireless printer, verify the following:
General Networking
Make sure:
• The printer, the computer, and the access point (wireless router) are not allowed in your country or region. If your network has Internet access, try connecting to the Internet over a wireless...
User's Guide - Page 164
..., numbers, and symbols found on a keyboard. This can sometimes refresh network connections and resolve connectivity issues.
ASCII
characters in the printers folder or as a printer option when sending a print job, then try printing again. ASCII characters are A-F, a-f, and 0-9. The printer restarts automatically after resetting the wireless settings to factory defaults.
4 When prompted...
User's Guide - Page 169
... network. This can interrupt network communications, and sometimes more of the selected port indicates that your printer works for the printer and computer to reestablish the connection.
If you select the right printer port.
7 Click OK, and then try to Windows users only.
1 Click , or click Start and then click Run. 2 In the Start Search...
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