Lexmark E460DN Support Question
Lexmark E460DN Support Question
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Question posted by pfivezeus on June 4th, 2014
Lexmark E460dn Job Won't Clear
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Current Answers
Answer #1: Posted by sabrie on June 4th, 2014 2:48 AM
sabrie
Member since:
May 23rd, 2013 Points: 3,306,778
Member since:
May 23rd, 2013 Points: 3,306,778
try the instructions on the link below
http://support.lexmark.com/index?page=content&id=SO1227&locale=en&userlocale=EN_ZA
www.techboss.co.za
Related Lexmark E460DN Manual Pages
User's Guide - Page 1
Lexmark E460dn, E460dw, and E462dtn
User's Guide
June 2009
Machine type(s): 4513, 4565 Model(s): 630, 63W, 6EW, dn1, dn2, gd1, gd2, dw1, dw2, gw1, gw2
www.lexmark.com
User's Guide - Page 3
...
Printing a font sample list...61 Printing a directory list...61 Printing the print quality test pages...61
Canceling a print job...62
Canceling a print job from the printer control panel ...62 Canceling a print job from the computer ...62
Clearing jams 64
Avoiding jams...64 Identifying jams in the paper path...65 Understanding jam messages and locations...65...
User's Guide - Page 6
...143
Solving basic printer problems...143
Printer control panel display is blank or displays only diamonds 143
Solving printing problems...143
Jobs do not print...143 Confidential and other held jobs do not ...frequently jams ...148 Paper jam message remains after jam is cleared ...148 Page that jammed does not reprint after you clear the jam 148
Solving print quality problems...149
Isolating print...
User's Guide - Page 10
Customer support
Description Telephone support
E-mail support
Where to find (North America)
Where to find (rest of world)
Call us at www.lexmark.com.
3 4 5
Select your printer model. Saturday (Noon-6:00 PM ET)
Select a country or region, and then select the Customer Support link.
•
Canada: 1-800-539-6275 Monday-Friday (8:00 ...
User's Guide - Page 60
... memory after they print. Printing confidential and other held in the printer until appears next to the job type or job name, and then press . For a confidential job, also enter a four-digit PIN.
4 Click Print, and then go to the printer to release the job. 6 From the printer control panel, press the down arrow button until Held...
User's Guide - Page 65
... paper travels through the printer.
Understanding jam messages and locations
Note: To resolve any message, all paper or specialty media must be cleared from the entire paper ...job is being sent. The following illustration to access each jam. Identifying jams in the following illustration and table indicate these locations. See "Jam message numbers and how to access jam locations.
Clearing...
User's Guide - Page 74
A sheet is jammed in the standard exit bin.
1 To remove the jam, gently pull the jammed sheet out of paper not supported for duplex printing. Clearing jams
74 235 paper jam
A duplex print job was sent to the printer using a size of the standard exit bin.
2 Press .
242 paper jam
1 Remove the optional tray from the printer.
User's Guide - Page 89
... menu selection is the factory default setting. • The Off setting filters print jobs using the standard protocol. • The On setting processes raw binary PostScript print jobs. Understanding printer menus
89
Sets the printer to Off.
It uses the default printer language specified in the Setup menu if PCL SmartSwitch is set to On...
User's Guide - Page 104
....
This setting has no effect on the Lexmark Web site at www.lexmark.com. Off prints a partial page when
there is not enough memory to print the whole page.
• On sets the printer to see the Technical Reference available on PostScript emulation print jobs. Understanding printer menus
104 Menu item Timeouts
Print Timeout Disabled...
User's Guide - Page 117
... down arrow button until Continue appears, and then press if the paper was changed from the printer control panel. Clearing job accounting statistics
Wait for the message to clear. Close front door
Close the front door of the printer.
Deletion complete
Wait for the message to print on the display. Defragmenting Flash DO NOT POWER...
User's Guide - Page 118
...
Wait for the message to clear. Formatting Flash DO NOT POWER OFF
Wait for the printer. Warning-Potential Damage: Do not power off while this message appears on one or more of processing time completed. Hex Trace Ready
The printer is in the multipurpose feeder. • Cancel the current job. You can use Hex...
User's Guide - Page 119
... panel. Must be in Ready state to clear.
The printer settings cannot be accessed at this time because the printer control panel does not show the Ready message. Narrow media enabled
Narrow media is connected to cancel a print job, print a confidential job, or print a held job.
Network/Network /Network ,
The printer is connected to the network, so...
User's Guide - Page 120
... Kit Life Warning
This is near exhaustion. Wait for the message to clear. Understanding printer messages
120 No jobs to cancel
Wait for the message to clear. Press to take the printer out of Power Saver mode. Printing
Wait for the message to clear. The photoconductor kit is the final warning message for the Cartridge Alarm...
User's Guide - Page 121
Press to receive print jobs.
Understanding printer messages
121
Replace PC Kit
This is the early warning message for the message to clear. The printer continues printing unless the value for the message to clear. If the setting is exhausted.
1 Remove the used toner cartridge, and then install a new one. 2 Press to On from the Supply...
User's Guide - Page 122
...a password number to . Tray Missing
Insert the specified tray into the printer. Stopping
Wait for the message to clear. The time out duration is denied until the defined time out expires....
Restoring Factory Defaults
Wait for the message to clear.
Note: There is a defined limit on the printer control panel, and any held jobs • See your use without the number. The...
User's Guide - Page 139
... on the Software and Documentation CD and the Embedded Web Server Administrator's Guide on the Lexmark Web site at www.lexmark.com.
To access the Embedded Web Server, type the printer IP address into the address field of the printer, then print a network setup page and locate the IP address in the TCP/IP...
User's Guide - Page 144
..., visit the Lexmark Web site at www.lexmark.com.
MAKE SURE PRINTER CABLES ARE SECURELY CONNECTED
Check the cable connections to the printer and print server to make sure they are possible solutions. Confidential and other held jobs and deleting some of the following:
PARTIAL JOB, NO JOB, OR BLANK PAGES PRINT
The print job may contain a formatting...
User's Guide - Page 160
...are the user's responsibility. Improvements or changes in conjunction with local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION "AS IS" WITHOUT WARRANTY OF ANY...be made to the Internet, you .
For Lexmark technical support, visit support.lexmark.com. Notices
Product information
Product name: Lexmark E460dn, Lexmark E460dw, Lexmark E462dtn Machine type: 4513, 4565 Model(s): 630...
User's Guide - Page 168
... has an off mode which still consumes a small amount of Limited Warranty
Lexmark E460dn, Lexmark E460dw, Lexmark E462dtn
Lexmark International, Inc., Lexington, KY
This limited warranty applies to in this product... wall outlet.
Power Saver
This product is not used for resale, from Lexmark or a Lexmark Remarketer, referred to the United States and Canada.
Notices
168 The Power...
User's Guide - Page 178
... contacting Customer
Support 159 solving basic printer
problems 143 troubleshooting, display
display is blank 143 display shows only
diamonds 143 troubleshooting, paper feed
message remains after jam is cleared 148
page that jammed does not reprint 148
troubleshooting, print envelope seals 146 held jobs do not print 144 incorrect characters print 145 incorrect...
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