Lexmark 342n Support Question
Lexmark 342n Support Question
Find answers below for this question about Lexmark 342n - X MFP B/W Laser.Need a Lexmark 342n manual? We have 5 online manuals for this item!
Question posted by dobrilajokic on April 1st, 2012
When I Try To Scann I Get The Message Qlink Not Found How I Can Solve This?
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Related Lexmark 342n Manual Pages
Clearing Jams Guide - Page 1
...the stack line on the labels in the trays are not placed too tightly against the stack of the
MFP, and open the front cover.
1
4 Reinsert the print cartridge assembly.
2
2 Pull on the... height does not exceed the maximum height indicated by gently pulling it . Avoid contact with print media, try feeding one sheet at a time through the multipurpose feeder. • Do not use print media that ...
Troubleshooting Guide - Page 1
... on the computer screen
to remove the software.
4 Restart the computer.
5 If any other
electrical devices have been using.
5 Turn on the computer screen
to connect over a network is securely connected, and... to remove and then reinstall the drivers software. If the MFP is not functioning properly or a communications error message appears, you may need to re-enable your anti-virus ...
Troubleshooting Guide - Page 3
...• Replace the photoconductor.
Toner smear
• Clean the inside of the MFP.
Horizontal stripes
AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc
Replace the toner cartridge. For more ... the tray.
• Replace the toner cartridge.
For more information, see the User's Guide. Try paper from the control panel menu:
1 From the control panel, press Menu. 2 Press or repeatedly...
Troubleshooting Guide - Page 4
... document is an error message, see the User's Guide.
• The MFP may need to Set
...MFP is set as the default printer and is done before sending the scan job.
• To change the scanning resolution to a lower value:
1 From the control panel, press Scan. 2 From the QLINK... the telephone line is being used by another device, wait until the other device is selected.
1 From the control panel,...
User's Guide - Page 3
PageManager (USB attach only 27 Using QLINK (USB attach only 27
Chapter 4: Loading paper and original documents 28
Loading paper in the paper tray 28 Loading paper in the manual feeder 32
Contents 3 Contents
Chapter 1: Finding information about the MFP 7
Chapter 2: Setting up the MFP 9
Installing an overlay for another language 10 Installing an...
User's Guide - Page 5
... of the MFP 68 Ordering supplies ...70 Recycling Lexmark products 70
Chapter 10: Troubleshooting 71
Setup troubleshooting ...72 Removing and reinstalling the drivers software 74
Jams and misfeeds troubleshooting 75 Clearing a paper jam 76
Print and copy troubleshooting 84 Print quality troubleshooting 85 Scan troubleshooting ...88 Fax troubleshooting ...89 Error messages troubleshooting...
User's Guide - Page 20
... is on .
3 Scan
Access the Scan mode to fax.
Using the control panel buttons 20 Using the control panel buttons
The display shows:
• MFP status • Messages • Menus
1 23
4 56 7
12 11
10 9 8
Press
To
1 Copy
Access the Copy mode to dial shortcut 6.
Note: The mode is selected when the...
User's Guide - Page 26
... that controls the printing function when the printer is connected to create.
Using the MFP software 26 Lists copyright and file versions. For more
information, see
page 58. ...Print Properties based on the type of paper loaded. Add, edit, or remove a watermark. PageManager
QLINK
To
Select the best print settings for scanning. Opening Print Properties
You can change the settings in...
User's Guide - Page 27
...click Start Æ Programs or All Programs Æ Lexmark Applications Æ Presto! Using QLINK (USB attach only)
With QLINK, you can: • Scan to scan, share, and organize photos and documents.
To ... Click Help Æ Help. To open QLINK, use one of the following methods: • From the MFP control panel, press Scan. • Double-click the QLINK icon on the desktop. • Click ...
User's Guide - Page 38
...paper continuously.
Note: If problems, such as excessive curl, occur when using the front output tray, try using this slot is output face-up through the rear paper exit, with the last page on ...while printing. 3 Close the top cover to output plain paper only. Selecting an output location
The MFP has two output locations: the front output tray and the rear paper exit. Front output tray
Rear...
User's Guide - Page 55
... as magazine clippings) into the ADF or face-down on the scanner glass. 3 Open QLINK:
• Double-click the QLINK icon on the scanner glass.
3 From the control panel, press Scan. 4 Press or... repeatedly until the application you want to the MFP. • The software has been loaded onto the ...
User's Guide - Page 56
...configure additional applications for scanning. For more information. Configuring additional applications for scanning
Note: When QLINK is installed, it automatically selects available applications for scanning on page 56.
5 If you want... see Customizing scan settings on the display.
The MFP scans the document.
Scanning documents directly from applications that are TWAIN and WIA compliant.
User's Guide - Page 58
... Submit. 8 Review the instructions on the desktop. • Click Start Æ All Programs Æ Lexmark Æ Lexmark X34x Series Æ QLINK.
2 Select the destination you want to scan to the MFP, and place your original document in the address line of your scan settings, and then click Next. 5 Select a location for saving...
User's Guide - Page 63
Redistributing toner
Redistribute the toner if you are dissatisfied with print quality or if the error message on the left side of the MFP, and open the front cover.
1
2
Redistributing toner 63 For more information, see Removing a toner cartridge on page 61 and Installing a toner cartridge on page 62.
1 ...
User's Guide - Page 74
... reinstalling the drivers software
If the software is not functioning properly or a communications error message appears, you may need to access the My Computer icon.
2 Double-click the CD...-ROM drive icon. Setup troubleshooting 74
If necessary, double-click setup.exe. 3 When the MFP software installation screen appears, click Install or Install Now. 4 Follow the instructions on the computer...
User's Guide - Page 76
... slowly. Jams and misfeeds troubleshooting 76
Clearing a paper jam
Use the following table to the jam.
Message 200.xx Paper Jam 201.xx Paper Jam
202.xx Paper Jam 241.xx Paper Jam 242.xx Paper...Jam 251.xx Paper Jam 290 Scanner Jam 291 Scanner Jam 292 Scanner Jam
Location of jam MFP input sensor Between MFP input and exit sensors Paper exit sensor Tray 1 Tray 2 Manual Feeder ADF
Go to... ...
User's Guide - Page 87
..., see Installing a toner cartridge on page 62. Black pages
Replace the toner cartridge. Print quality troubleshooting 87
The MFP may need to be serviced. Make sure the paper is loaded correctly. For more information, see Replacing the photoconductor .... For more information, see Loading paper and original documents on page 65.
Try paper from a freshly opened pack.
User's Guide - Page 88
...see Removing and reinstalling the drivers software on page 91.
Make sure the MFP is set as the default printer and is loaded correctly into the ADF ...to a lower value: 1 From the control panel, press Scan. 2 From the QLINK dialog on the scanner glass. Scan troubleshooting 88 If there is done before sending ... message, see Scanning on page 35.
For more information, see Error...
User's Guide - Page 91
...: To continue the job, press Start.
Check the USB connection at the MFP and at the computer. Make sure the MFP is working correctly. Error messages troubleshooting
Problem Change Media
Close Front Door Load Manual Load Media USB Not Connected QLINK Not Found
Digital Line Detected No dial tone
Line Busy No answer Fax...
User's Guide - Page 103
...91 Photoconductor Near Life 92 Qlink Not Found 91 Replace Photoconductor 92 Short Paper 92 Toner Low 92 Unsupported Toner Cartridge 91 USB Not Connected 91 error messages troubleshooting 91
F
fax activity...tray 28 transparencies 33
M
menus, control panel Copy Defaults 23 Fax Advanced 23 Fax Defaults 24
MFP 84 mode, changing 24
N
network setup 25 noise emission levels 100
O
output location front ...
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