Lexmark 342n Support Question
Lexmark 342n Support Question
Find answers below for this question about Lexmark 342n - X MFP B/W Laser.Need a Lexmark 342n manual? We have 5 online manuals for this item!
Question posted by LToupin on August 2nd, 2012
Fax Copies Not Printing
Trying to receiva a fax, display monitor states that fax coming through, but nothing printing?
Current Answers
Answer #1: Posted by LexmarkListens on August 7th, 2012 4:48 PM
LexmarkListens
Member since:
July 1st, 2011 Points: 1,410,540
Member since:
July 1st, 2011 Points: 1,410,540
Hi,
If you are not getting an error or a message on the printer you might not have enough ink to have the fax printing. You can try to check the ink levels on the printer and messages on the printer.
Hope this helps.
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Related Lexmark 342n Manual Pages
Sending a fax using the computer - Page 1
... Add. If you send electronic documents without leaving your desk. This gives you the flexibility of the fax recipient. Installing a PostScript driver
A PostScript printer driver is needed . 4 Click Print. This driver may save printing costs since a printed copy will not be installed during the initial printer setup. For Mac OS X version 10.2 and 10.3 users...
Troubleshooting Guide - Page 2
... Printers and Faxes.
2 Double-click the Lexmark X340/X340n/
X342n icon.
3 Click Printer, and make sure the guides are using the MFP.
• Restart the computer. • Make sure the MFP is loaded ... the USB cable, and then reconnect it back and forth. Print and copy troubleshooting
MFP does not print or respond
• Remove and reinstall the software.
Envelopes skew or fail to the...
Troubleshooting Guide - Page 3
... background
AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc
• For copies, adjust the darkness settings by shaking the toner cartridge...see the User's Guide. For more information, see the User's Guide. Try paper from the control panel menu:
1 From the control panel, press ... Guide.
Clean the inside of the MFP. If this does not work , install a new print cartridge. For more information, see the ...
Troubleshooting Guide - Page 4
... with modems, or telephone line splitters.
• Check for the following hardware are printing a document, wait until printing
is an error message, see the User's Guide.
• The MFP may need to the telephone line. Can send but not send faxes
• Make sure the document is loaded correctly into the ADF or on...
User's Guide - Page 2
... To obtain additional copies of procedures other than those described in later editions. Warning: A warning identifies something that is not responsible for selecting print media to Lexmark ...or changes in ports.
• Your product uses a laser. Some states do not imply that discusses the guidelines for the use the fax feature during a lightning storm.
• Use only ...
User's Guide - Page 3
... paper tray 11 Getting the MFP ready to print and scan 12
Installing the software for USB attach 12 Installing the software for network attach (X342n only 13 Getting the MFP ready to fax 14 Connecting directly to a telephone wall jack 14 Connecting to a telephone 15 Getting the MFP ready to copy 16
Chapter 3: Learning about...
User's Guide - Page 4
...38
Chapter 5: Printing 39
Printing a document ...39 Printing an envelope ...39 Printing transparencies 40 Printing collated copies 40 Printing multiple pages on one sheet 40 Printing the last page first (reverse order 41
Chapter 6: Faxing 42
Sending a fax ...43 Sending a fax automatically 43 Sending a fax manually 43 Sending a fax to a group (broadcast fax 44 Sending a fax at a scheduled...
User's Guide - Page 5
...Cleaning the inside of the MFP 68 Ordering supplies ...70 Recycling Lexmark products 70
Chapter 10: Troubleshooting 71
Setup troubleshooting ...72 Removing and reinstalling the drivers software 74
Jams and misfeeds troubleshooting 75 Clearing a paper jam 76
Print and copy troubleshooting 84 Print quality troubleshooting 85 Scan troubleshooting ...88 Fax troubleshooting ...89 Error messages...
User's Guide - Page 14
... a computer modem.
Connect the MFP directly to a telephone wall jack to complete the installation. If problems occur, see Setup troubleshooting on the computer screen to make copies or send and receive faxes without using a computer.
1 Make sure you want a digital connection such as ISDN, DSL, or ADSL, a third-party device (such as a telephone or...
User's Guide - Page 18
... cover. Scan, copy, or fax a single-page document. Understanding the parts of paper in the paper tray. Use the
7
Front output tray
8
Front cover
9
Paper tray
10 Manual feeder
11 Paper level indicator
12 Access button
13 Scanner glass
14 Scanner lock
To Hold paper as it exits the MFP. Load paper manually...
User's Guide - Page 20
... to scan. Using the control panel buttons
The display shows:
• MFP status • Messages • Menus
1 23
4 56 7
12 11
10 9 8
Press
To
1 Copy
Access the Copy mode to dial shortcut 7, and so on.
9 Options (Fax)
• Access the Broadcast function. • Delay sending a fax. • Cancel a fax.
10
(On/Off Hook)
Manually send or receive...
User's Guide - Page 22
... setup page (X342n only)
You can print a network setup page to the previous menu without saving any changes. Note: This menu item is only available when the USB cable is selected.
• Cancel a copy, scan, or fax job. • Exit a menu. Return to review the network settings.
Use this
19
Stop
20
Darkness...
User's Guide - Page 23
... faxing. Add a footer to print on a page. Choose how many copies to print. Forward a fax to use. Using the control panel menus 23 Print a confirmation page each time a fax is sent or if there is a telephone switching device. Collate copies as they exit. Select the paper source you want to another fax machine. Specify how many page images to a fax. 4 The MFP prints...
User's Guide - Page 24
... of the telephone ring for a specific job, the MFP will restore the default settings after a failed fax transmission. Set an extension to reach an outside line.
Specify the volume of ring that appears on or off to copy mode.
To select another ECM-equipped fax machine. Fax Defaults menu
Use this Content
Original Size Darkness...
User's Guide - Page 63
... side of the MFP, and open the front cover.
1
2
Redistributing toner 63 Note: The front cover must be closed to start a new print, copy, scan, or fax job. For more information, see Removing a toner cartridge on page 61 and Installing a toner cartridge on page 62.
1 Press the access button on the display is 88 Toner...
User's Guide - Page 71
10 Troubleshooting
• Setup troubleshooting on page 72 • Jams and misfeeds troubleshooting on page 75 • Print and copy troubleshooting on page 84 • Print quality troubleshooting on page 85 • Scan troubleshooting on page 88 • Fax troubleshooting on page 89 • Error messages troubleshooting on page 91
Troubleshooting 71
User's Guide - Page 84
... information, see on page 72.
If you are using the MFP.
Solution
See Display is set as the default printer. 1 Click Start Æ Settings Æ Printers and Faxes or Printers.
Disconnect the USB cable, and then reconnect it. Print and copy troubleshooting 84
Make sure the MFP is not lit. or Click Start Æ Control Panel...
User's Guide - Page 92
... Toner Low
Press Start to cancel the job. or • Press Stop to resume printing. Note: You cannot cancel an incoming fax.
37 Insufficient Collation Area
38 Memory Full
The MFP does not have been selected for the existing print job. Error messages troubleshooting 92
Press Stop to cancel the job. For more information...
User's Guide - Page 102
... 20 control panel menus Copy Defaults 23 Fax Advanced 23 Fax Defaults 24 navigating 22
Copy Defaults menu 23 copy troubleshooting 84 copying
collated copies 52 documents 51 enlarging an image 53 reducing an image 53
D
delay send 44 distinctive ring patterns 49 documents
faxing 43 loading into ADF 36 loading on scanner glass 37 printing 39 scanning 55...
User's Guide - Page 104
PageManager 27 print cartridge assembly 65 print properties opening 26 tabs 26 using 26 print troubleshooting 84 printing collated copies 40 documents 39 envelopes 39 last page first 41 menu report 22 multiple pages on a sheet 40 transparencies 40
Q
QLINK, using 27
R
rear cover 19 rear output slot 38 rear paper exit 38 receiving a fax
automatically 45...
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