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Kenwood KDC-X397 Support Question

Kenwood KDC-X397 Support Question

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Question posted by jfowler820 on June 14th, 2017

How Do You Turn The Kdc-x397 Radio Off?

Do you need to switch to "standby" and turn the car off? Most radios just have you push in a button to turn the radio off.

Current Answers

Answer #1: Posted by TheTWWW on June 15th, 2017 9:04 AM
This answer was accepted by the poster of the original question.
TheTWWW

Member since:
May 22nd, 2017

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Hi

Kenwood equips its receivers with a protection mode to safeguard them. Your stereo receiver is going into protection mode because the receiver has an internal short, a speaker is bad or the speaker wiring has a problem, such as incorrect wire gauge or bad connections. Many of the problems that trigger protection mode can be resolved or at least diagnosed by tech-savvy owners, without bringing your car into the shop.

Step 1

Reset the receiver by removing the face plate and pressing the "Reset" button with a paperclip. If this solution doesn't fix the problem, continue with troubleshooting and reset the receiver after each step.

Step 2

Turn off the receiver and disconnect all speaker wires.

Step 3

Turn on the receiver. If it quickly shuts off, the receiver has an internal short, according to Kenwood. Contact Kenwood customer service to have the unit repaired.

Step 4

Connect one speaker at a time. If the receiver shuts off after connecting a speaker, that speaker's wiring or the speaker itself has a problem.

Step 5

Replace any faulty wiring.

Step 6

Replace a speaker if you have replaced its wiring and your receiver is still going into protection mode.

Related Kenwood KDC-X397 Manual Pages

Instruction Manual - Page 1

Model KDC-X397/ KDC-355U/ KDC-255U/ KDC-155U/ KDC-MP255U/ KDC-MP155U/ KMR-355U Serial number US Residents Only Register Online Register ...Kenwood dealer for information or service on the warranty card, and in the space provided below. KDC-X397 KDC-355U KDC-255U KDC-155U KDC-MP255U KDC-MP155U KMR-355U CD-RECEIVER INSTRUCTION MANUAL AMPLI-TUNER LECTEUR DE CD MODE D'EMPLOI REPRODUCTOR DE DISCOS...
Instruction Manual - Page 2

... • Avoid using buttons on the faceplate. &#... 4 RADIO 5 CD / USB / iPod 6 AUX 7 PANDORA® (for KDC-X397 / KDC-355U / KDC-255U / KDC-155U / KMR-355U ) 8 SiriusXM™ (for KDC-X397 / KDC-355U / KMR-355U) 8 AUDIO SETTINGS 10... until ready to use any function that you can hear sounds outside the car to prevent accident. • Lower the volume before inserting a disc. ...
Instruction Manual - Page 3

... the power Press L SRC. • Press and hold to turn off the power.*1 Press and hold to turn off after 20 minutes when in standby mode (Auto Power Off). *2 For KDC-MP255U / KDC-MP155U : You can also select to cancel. BASICS Faceplate KDC-X397 Volume knob (turn/press) Loading slot Display window Attach Remote control (RC-406) (not...
Instruction Manual - Page 4

... or SiriusXM channel. SWITCH PRE (Except for KDC-X397 / KDC-355U ) REAR/ SUB-W: Selects whether rear speakers or a subwoofer are connected to play as a music CD. Then, perform steps 5 and 6 above to set the clock. 3 Set the initial settings 1 Press SRC to enter [STANDBY]. 2 Press the volume knob to enter [FUNCTION]. 3 Turn the volume knob to...
Instruction Manual - Page 5

... the display. 3 Press the number buttons to enter a frequency. 4 Press 4 / ¢ (+) to start. MANUAL: Manually search for 10 seconds after step 3, Direct Access Tuning is automatically canceled. AUTO MEMORY YES: Automatically starts memorizing 6 stations with good reception. ; TI ON: Allows the unit to temporarily switch to the Radio Broadcast Data System station time...
Instruction Manual - Page 6

... (➜ 7) - *4 *3 Repeat play Press 4 repeatedly. • Audio CD: TRACK/ TRAC REPEAT, REPEAT OFF • MP3/WMA file: FILE...root folder (or first file), press number button 5. • To return to select the ...Only for iPod. from a list 2 Turn the volume knob to iPod and playback starts... [MODE OFF] is selected. *4 Only for KDC-MP155U ) USB input terminal KCA-iP102 (optional ...
Instruction Manual - Page 7

... hierarchy, press . • To return to the top menu, press number button 5. • To cancel, press and hold to exit. Auxiliary input jack Portable audio player 3.5 mm (1/8") stereo mini plug with "L" shaped connector (commercially available) 2 Press SRC to select AUX. 3 Turn on the portable audio player and start searching. 7 Turn the volume knob to exit.
Instruction Manual - Page 8

... station Press and hold . 4 Turn the volume knob to store. • To select a stored station, press the same button (3, 4 or 5). The Radio ID is skipped. com/activatenow or ...According to the registered date. [A-Z]: Alphabetical order. 3 Turn the volume knob to activate the SiriusXM Connect Vehicle Tuner. Search for KDC-X397 / KDC-355U / KMR-355U ) Preparation: 1 Connect the optional...
Instruction Manual - Page 9

... strength of the selected band. BUFFER USAGE/ BUF USAGE 0% - 100% (0): Shows the memory usage for KDC-X397 ). YES: Clears all the locked channels. ; If a locked channel or a mature channel ([MATURE CH...; To store a channel of the number buttons (1 to 6) Direct Access Tuning (using RC-406) (except for a preset channel of the current received signal. OFF: Turns off. • If [ON] is ...
Instruction Manual - Page 10

... to adjust.) For KDC-255U / KDC-155U / KDC-MP255U / KDC-MP155U / KMR-355U : • [SUB-W LEVEL]/ [SUB-W SET]/ [LPF SUB-W]/ [SUB-W PHASE] is selectable only if [SWITCH PRE] is set to the speakers. AUDIO SETTINGS While listening to any source... 1 Press the volume knob to enter [FUNCTION]. 2 Turn the volume knob to select [AUDIO CONTROL]/ [AUDIO CTRL], then press...
Instruction Manual - Page 11

...KDC-X397 / KDC-355U / KDC-255U / KDC-MP255U ) COLOR SELECT/ VARIABLE SCAN/ VARI SCAN/ COLOR 01 - DISP DIMMER ON: Dims the display illumination. ; DIMMER OFF: Cancels. About USB devices • This unit can play the following CDs: • Detailed information and notes about the playable audio...]. 2 Turn the volume knob to select [SETTINGS], then press the knob. 3 Turn the volume...
Instruction Manual - Page 12

.... "USB ERROR" appears. Make sure the disc contains supported audio files. (➜ 11) Insert a playable disc into the loading...device, and check the connections. • Remove the USB device, turn on. • Information shown on this unit as you have ...are in standby mode) does not work at all the way. No station is unsubscribed. Enter the correct pass code to the radio. Make...
Instruction Manual - Page 13

... to 200 rpm (CLV) Below measurable limit 20 Hz to 20 kHz 0.01 % For KDC-X397 : 110 dB For KDC-355U / KDC-255U / KDC-155U / KDC-MP255U / KDC-MP155U / KMR-355U : 105 dB 90 dB Compliant with MPEG-1/2 Audio Layer-3 Compliant with Windows Media Audio 50 W × 4 22 W × 4 (at less than 1 % THD) 4 Ω to 8 Ω Bass 100 Hz...
Instruction Manual - Page 14

...car audio dealer. • Install this unit during and shortly after installation. See Wiring connection. (➜ 15) 3 Install the unit to hold the mounting sleeve firmly in place. Do the required wiring. (➜ 15) Dashboard of your car Bend the appropriate tabs to your car. The shape of speaker to the car...and trim plate from the ignition switch, then disconnect the · ...
Instruction Manual - Page 15

... terminal Fuse (10 A) For KDC-X397 / KDC-355U / KMR-355U : To the optional SiriusXM Connect Vehicle Tuner (commercially available) (➜ 8) To front speaker (left) To front speaker (right) To rear speaker (left) To rear speaker (right) White White/Black Gray Gray/Black Green Green/Black Purple Purple/Black Ignition switch Car fuse box Red (Ignition...
Instruction Manual - Page 44

...productos y a sus subproductos residuales correspondientes. Information on a circuit different from that the use radio frequency energy. JVC KENWOOD Corporation 2967-3, ISHIKAWA-MACHI, HACHIOJI-SHI, TOKYO, JAPAN THIS PRODUCT... which can be determined by turning the equipment off and on, the user is connected. • Consult the dealer or an experienced radio/TV technician for help conserve ...

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