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HP Officejet 4620 Support Question

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Question posted by mmunher on September 18th, 2013

Brand New Cartridge Hp 4620 Won't Print

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Answer #1: Posted by DreadPirateRoberts on October 18th, 2013 9:05 AM

DreadPirateRoberts

Member since:
November 19th, 2010

Points: 8,633,403

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Issue

After installing a cartridge or during normal use, the product does not print. The status lights blink and an error message might display on the product control panel:

'Cartridge Problem'
'Incompatible Cartridge'
'Cartridge Missing or Damaged'

These errors, including Incompatible cartridge can occur with the correct HP cartridges under certain circumstances. The cartridge might need to be reinstalled, the electrical contacts could be dirty, the cartridges might need to be aligned, or there could be a failure of the cartridge or printer.

https://support.hp.com/us-en/product/HP-Deskjet-F4400-All-in-One-Printer-series/3742084/model/3742085/document/c00864517

Related HP Officejet 4620 Manual Pages

Getting Started Guide - Page 3

... to reduce risk of different ways, including in the initialization process, which prepares the printer and cartridges for printing, and in a protected location where no user-serviceable parts inside. English Contents Use the printer...4 HP Digital Solutions...5 HP ePrint...6 Update the printer...8 Set up fax...21 Wireless (802.11) setup problems 23 Problems using...

Getting Started Guide - Page 27

... to repair or replace, as on-site service, may be free from limiting the statutory rights of a non-HP cartridge or a refilled cartridge does not affect either new or like-new, provided that it has functionality at HP's option. 6. Improper maintenance or modification; Operation outside the United States (including provinces in any country where the covered...

User Guide - Page 14

... manner. For more information about HP's environmental initiatives, visit www.hp.com/hpinfo/ globalcitizenship/environment/. HP is committed to providing quality products in Sleep mode. After initial setup of your printing choices. In this product. This wastes ink and shortens the life of the cartridges. • Reduce paper usage by printing on ways to assess and...

User Guide - Page 21

... are long lasting and vivid, print after print. It is available in several sizes, including A4, 8.5 x 11 inch, 10 x 15 cm (4 x 6 inch), 13 x 18 cm (5 x 7 inch), and two finishes - glossy or soft gloss (satin matte). HP Photo Value Packs HP Photo Value Packs conveniently package original HP ink cartridges and HP Advanced Photo Paper to work together...

User Guide - Page 77

... the result of one or more information, see Print quality troubleshooting. Work with ink cartridges To ensure the best print quality from the printer, you have the new ink cartridge available to both the printer and the ink cartridge. • Keep all ink cartridges in the original sealed packages until print quality becomes unacceptable, but a significant decrease in...

User Guide - Page 78

Using the buttons on its side, back, front, or top. For more information, see HP supplies and accessories. 74 Work with ink cartridges From the Home screen, press the (Setup) button. 2. You do not have to replace the cartridges until the print quality is used ink supplies, see Printer management tools. NOTE: If you have...

User Guide - Page 81

... information that might include the following: the date when the cartridge was first installed, the date when the cartridge was last used, the number of pages printed using the cartridge, the page coverage, the printing modes used, any printing errors that can render the chip inoperable. HP partners who assist in recycling this memory chip collects a limited...

User Guide - Page 88

... you have a new ink cartridge available before removing the old ink cartridge. Check any personal firewall software installed on ink message, consider having a replacement cartridge available to connect the printer. Cause: The print quality was set to both ends of the communication problem. If this , uninstall the HP software completely, and then reinstall the HP software. CAUTION...

User Guide - Page 89

... depleted cartridges slows the printer. The printhead may need to : www.hp.com/go/customercare. Always turn the printer off a power strip. Solve printer problems 85 Wait until the (Power) button light goes out before unplugging the power cord or turning off by pressing the (Power) button on calling for technical support. Printing...

User Guide - Page 91

... troubleshooting Try the solutions in the input tray • Solution 4: Check the paper type • Solution 5: Check the print settings • Solution 6: Print and evaluate a print quality report • Solution 7: Contact HP support Solution 1: Make sure you have a new ink cartridge available before removing the old ink cartridge. If you believe you can result in the ink...

User Guide - Page 122

... can be found when installing HP software • Unable to print, print job stuck in queue or ...printer goes offline • Scan communication errors or scanner busy messages • Unable to see alert messages from your firewall software that provide options to "allow any HP software that correct known issues and provide the latest defenses against new...

User Guide - Page 127

... well as information about where you receive a low-ink warning message, consider having a replacement cartridge available to Understand the network configuration page (HP Officejet 4620 e-All-in-One series) 123 Using the buttons on the right, scroll to replace cartridges until print quality becomes unacceptable. 3. NOTE: Ink level warnings and indicators provide estimates for the ink...

User Guide - Page 135

... more information about contacting HP, see Replace the ink cartridges. 4. For more information, see HP support. Example of Bad Color Bars The top black bar is ragged on the Print Quality Diagnostic report: • Avoid leaving opened ink cartridges outside of the printer for an extended period of time. • Wait until a new cartridge is ready to...

User Guide - Page 143

... rights of warranty" date printed on your country. Limitations of a non-HP or refilled cartridge or an expired ink cartridge, HP will be either repair or...HP's option. 6. b. Software, media, parts, or supplies not provided or supported by HP's warranty, HP shall either new or like-new, provided that arise as a result of normal use of liability 1. If HP is covered by HP...

User Guide - Page 176

... model number, serial number, and estimated ink levels. Supplies • Ink cartridges • HP media Ink cartridges Ordering cartridges online is subject to online shopping also appear on the sticker inside the printer. For more information, see Embedded web server (HP Officejet 4620 eAll-in all cartridges are available in -One series). • On the printer status report...

User Guide - Page 177

You do not need to avoid possible printing delays. Supplies 173 When you receive a low-ink warning message, consider having a replacement cartridge available to replace cartridges until print quality becomes unacceptable. HP media To order media such as HP Premium Paper, go to meet high standards of reliability and print quality, and produce documents with the ColorLok logo...

User Guide - Page 209

...'s name. 2. Open the Toolbox 1. HP Utility (Mac OS X) HP Utility contains tools to replace cartridges until print quality becomes unacceptable. Ink level warnings and...HP Officejet 4620 e-All-in the Applications folder at the top level of system requirements for planning purposes only. However, some settings, you receive a low-ink warning message, consider having a replacement cartridge...

User Guide - Page 216

.... Click OK to report fraud. Insert the original cartridge in the printer. Contact the store where this printer, click Cancel Print and then remove the cartridge. For more information or to use it on this problem is not a new, genuine HP cartridge. To report suspected fraud, visit HP at www.hp.com/go /anticounterfeit. Click the button below...

User Guide - Page 217

... installed cartridges. Solution: Install new cartridges or click OK to go online for more information, see Replace the ink cartridges. HP's ink cartridge warranty does not cover non-HP ink or cartridges. WARNING! HP's printer warranty does not cover repairs or service due to view Rewards online. If you remove, or they calibrate your printer before the first print job...

User Guide - Page 219

... cartridges have leaks, contact HP. Black cartridge out of ink The black cartridge is out of the ADF to install new cartridges, see HP support. CAUTION: Do NOT remove the empty black cartridge to be replaced soon. Problem with ink system 215 For more information about contacting HP, see HP support. If there are leaking. The empty cartridges will need to print...