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HP Officejet 4500 Support Question

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Question posted by timciardelli on November 11th, 2015

I Have Been Wireless Installed New Router Now Printer Will Not Print. Do Not Ha

not have original cd fro printer

Current Answers

Answer #1: Posted by TechSupport101 on November 11th, 2015 7:13 AM
This answer was accepted by the poster of the original question.
TechSupport101

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Hi. Download the content (driver & software) of the original disc here https://support.hp.com/us-en/drivers/hp-officejet-4500-all-in-one-printer-series---g5/model/3919447

The manuals here as I reckon the printer will have to be reconfigured to the new router.

Related HP Officejet 4500 Manual Pages

Getting Started Guide - Page 3

......7 Set up fax...7 Use fax ...13 Set up wireless (802.11) communication (some residual ink is left in printhead servicing, which prepares the printer and cartridges for printing, and in the cartridge after you install the software). 8. There are wet. 5. Install the printer securely on a stable surface. 6. Install the printer in a protected location where no user-serviceable parts...
Getting Started Guide - Page 16

... you install the software. If you can receive faxes automatically or manually. As a result, the number of rings specified by the Rings to a voicemail service on the same phone line that you will use legal-size paper, the printer reduces the fax so that you have disabled the Automatic Reduction feature, the printer prints...
Getting Started Guide - Page 20

... HP software CD provided with the printer. While you are installing the software, you are using the printer's control panel. What is the name of connecting the printer wirelessly might use ...available on the level of the wireless router. Note: You must run the installation program from connecting to www.hp.com/go to your wireless network without your printer, such as by using a...
Getting Started Guide - Page 22

... turned on and paper is installed, disconnect the USB cable. Connecting without a wireless router If you do not have a wireless router (such as a Linksys wireless router or Apple AirPort Base Station), you can still connect the printer to your computer using a wireless connection (known as a "computer-to the port on how to select Print Report, and then press OK. 4. Double...
Getting Started Guide - Page 28

... (Setup) button. 3. Check the wireless signal strength If the strength of the wireless signal, run the Wireless Test from the printer's control panel. (For more information, see "Step 4. Sometimes, turning off the router, printer, and your wireless network or computer is weak or if there is weak, try moving the printer closer to select Print Report, and then press...
Getting Started Guide - Page 31

...exclusive remedies. 2. Hewlett-Packard limited warranty statement English HP product Software Media Printer Print or Ink cartridges Printheads (only applies to products with customer replaceable printheads) ...statutory rights of a non-HP cartridge or a refilled cartridge does not affect either new or like-new, provided that it has functionality at HP's option. 6. Software, media, parts...
User Guide - Page 11

... settings 200 To set up wireless communication using the device control panel with wireless setup wizard...201 To set up wireless communication using the installer (Windows 202 To set up wireless communication using the installer (Mac OS X 202 Connect the device using an ad hoc wireless network connection 202 To turn off wireless communication 203 To print a wireless test page 203 Reset...
User Guide - Page 22

NOTE: Many of the glass. 3. Close the lid. Load your original print side down. For more information, see Maintain the device. For more information, see Load an original on the scanner glass. Lift the scanner lid. 2. To load an original on the glass. TIP: For more help on the scanner glass You can copy, scan, or...
User Guide - Page 65

...print the Printer Status page to avoid possible printing delays. When you turn off the product by pressing the (Power) button. Dropping, jarring, or rough handling during installation can cause temporary printing...see Device management tools. Check the estimated ink levels 61 • Handle ink cartridges carefully. You do the following to prevent ink leaking from the print ...
User Guide - Page 121

... online and ready If you have the HP software installed, you can verify if they are able to access the EWS and use the HP device even with HP devices. In the address box, type the URL of the HP device as to print) to see if your browser, you might be blocking communication. If...
User Guide - Page 122

... you still cannot use the device, your Printers or Printers and Faxes folder. Right-click the printer icon for additional troubleshooting help. b. Click System Preferences in the print queue. 2. If Jobs Stopped appears in the Printers or Printers and Faxes folder is connected wirelessly has Standard TCP/IP Port as Default Printer. Delete any print jobs currently in the Dock...
User Guide - Page 123

... models only). • Open the WAP's configuration utility, and add the device's hardware address to the network through the WAP. For more information, see printer status on your computer The firewall might be found when installing HP software • Unable to print, print job stuck in your firewall's list of services, right click HP Network...
User Guide - Page 126

... • Software installation suggestions Hardware installation suggestions Check the device • Make sure that the power cord is connected securely to both the device and to the 1-LINE port. 122 Solve a problem Chapter 7 Check the device IP address • To check the IP address of the product, obtain the IP address by printing a network configuration page...
User Guide - Page 135

..., AND FITNESS FOR A PARTICULAR PURPOSE. Hewlett-Packard limited warranty statement HP product Software Media Printer Print or Ink cartridges Printheads (only applies to be consistent with such local law. HP does ... 1 year Until the HP ink is covered by HP's warranty, HP shall either new or like-new, provided that of the product being notified of : a. HP shall have additional statutory...
User Guide - Page 202

... blue light on , or No to the device. D Network setup (some models only) You can manage network settings for your convenience. This section contains the following topics: • View and print network settings • Turn the wireless radio on and off (some models only) View and print network settings You can display a summary of...
User Guide - Page 204

... the installer (Mac OS X) • Connect the device using an ad hoc wireless network connection • To turn off wireless communication • To print a wireless test page • Reset wireless settings • Change the connection method • Guidelines for ensuring wireless network security • Guidelines for reducing interference on the HP software CD. Device control...
User Guide - Page 205

... (some models only) 201 Press an arrow button to move to Wireless Menu, and then press OK. 4. All devices on the ad hoc network must: ◦ Be 802.11 compatible ◦ Have ad hoc as routers or gateways on the network, whether the devices are two communication mode options: • Ad hoc: On an...
User Guide - Page 207

... an arrow button to move to Reset Wireless, and then press OK. • Print the wireless configuration page and verify that the network settings have installed the software and connected your device, and then select Change Connection Method. 2. Press Add a Device. 3. From the Information and Settings list, select Network Printer Setup Utility. 3. For more information, see Embedded...
User Guide - Page 222

... copies 96 look different from original scan 99 handle 62 locating 11 order online 173 part names 62 replace 62 supported 133, 173 test 125 tips 60 warranty 131 yields 133 ink levels, check 61 installation troubleshoot 122 Internet Protocol fax, using 55 IP address checking for device 122 IP settings 199 ISDN...
User Guide - Page 225

... wall jack test, failed 102 firewalls 76 installation 122 jams, paper 128 media not picked up from tray 93 missing or incorrect information 77 multiple pages are picked 93 network configuration page 126 nothing prints 75 paper-feed problems 92 power 75 print 75 print quality 78 Printer Status Report 124 receive faxes 106, 109...

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