HP J4680 Support Question
HP J4680 Support Question
Find answers below for this question about HP J4680 - Officejet All-in-One Color Inkjet.Need a HP J4680 manual? We have 4 online manuals for this item!
Question posted by sallytslc on August 6th, 2011
Ink Stains On Printer
My HP J4680 keeps giving me a message to "clean ink stains from printer," while it refuses to print my documents. It's been doing this for a while off and on, and I've never noticed any problem with documents it's printed out. Where are these ink stains, and how do I clean them so that my printer will deign to work?
Current Answers
Related HP J4680 Manual Pages
Wireless Getting Started Guide - Page 8
... other over the network (such as it to access the EWS again. HP Officejet J6400 a. If the light is off , try using the HP device over the network.
• If the HP device is connected to a wireless network, print the device's Network Configuration Page:
HP Officejet J4680 a. On the HP device's control
All-in -One series
panel, press the Setup ( )
button. Check to...
User Guide - Page 8
... 102 Clean the ink cartridges 104 Clean the ink cartridge contacts 105 Clean the area around the ink nozzles 106 Store printing supplies ...108 Clean the device ...109 Clean the scanner glass 109 Clean the exterior ...110 Clean the automatic document feeder 110 General troubleshooting tips and resources 113 Solve printing problems ...114 The device shuts down unexpectedly 114 Error message...
User Guide - Page 16
... panel menus • Device control-panel message types • Change device settings • Use the HP Solution Center (Windows) • Use the HP photo and imaging software • Load originals • Select print media • Load media • Print on special and custom-sized media • Print borderless • Set up new defaults
Device control-panel message types
This section...
User Guide - Page 17
... configuring settings in HP Solution Center or in the HP Device Manager, you cannot see the settings that function. 2.
They change , use one of events that some action must be cleared by a blinking red Attention light. These messages are using (for example, Copy Color). If a critical error persists, service is Low On Ink.
For
more information...
User Guide - Page 18
... came with the selected device. The HP Solution Center is the HP Photosmart Software window. For further information, see the setup documentation that came with a particular feature, then the icon for the HP Photosmart Software. For example, if you have installed.
Select the device in the Dock. 2. Use the HP Solution Center to the HP photo and imaging...
User Guide - Page 19
... setup poster that came with your device.
If you can scan, import documents, and perform maintenance procedures such as the launching pad for the ink cartridges. The software is opened, you have occurred during the software installation. then reinstall the software.
In the HP Photosmart Studio task bar, click Devices. Select your computer does not...
User Guide - Page 41
... system tray can cause your device is directly connected to a computer via a USB cable. For information about how to scan from the computer, and how to adjust, resize, rotate, crop, and sharpen your scans, see the onscreen HP Photosmart Software Help that the printer software is not available, a message appears to let you can...
User Guide - Page 69
... numbers that gives device information, including connection type, errors, and firmware information.
• Print a Test Page: Allows you can call to print the selftest report of the device. For more information, see Align the ink cartridges.
• Clean the Ink Cartridges: Guides you receive a low-ink warning message, consider having a replacement cartridge available to Printer Model...
User Guide - Page 71
..., select Self-Test, and
then press OK. • HP Printer Utility (Mac OS): Click Device Information from the tray.
2. Try cleaning the cartridges, or replacing the cartridges.
3. Event Log: Shows a log of pages printed from the Information and
Support panel, and then click Print Configuration Page. Check the ink levels.
4. Color bars and boxes: Uneven, faded, or faint...
User Guide - Page 103
... how to handle the ink cartridges.
1 Copper-colored contacts 2 Plastic tape with pink pull tab (must be removed before installing) 3 Ink nozzles under tape
Hold the ink cartridges by using the printer Toolbox (Windows) or the HP Printer Utility (Mac OS). Handle the ink cartridges
Before you replace or clean an ink cartridge, you receive a low-ink warning message, consider having a replacement...
User Guide - Page 109
... then pull it . 6. Turn on the ink cartridge to clean the ink cartridge contacts. Wait until you continue to get repeated messages on the display prompting you to reset the date and time later, when you have cleaned or aligned the ink cartridges. Work with the quality of the device. 2. HP Printer Utility (Mac OS) 1. Make sure you plug...
User Guide - Page 111
... touch the copper-colored contacts or ink nozzles. NOTE: Depending how long the HP All-in-One is idle and silent, and then unplug the power cord from
the back of the slot. Remove and clean each ink cartridge one at the same time. Do not leave an ink cartridge outside the device for cleaning ink cartridges.
• Distilled...
User Guide - Page 113
... frame can slow down on the top of the ink cartridge protector to a certain page size. • Clean the scanner glass • Clean the exterior • Clean the automatic document feeder
Clean the scanner glass
To clean the scanner glass 1. Turn off the device. 2. Lift the scanner lid. Clean the device 109 Perform these maintenance procedures as fitting copies to...
User Guide - Page 122
... a job that you have loaded. Make sure the media meets HP specifications, and try to the ready state, cancel all jobs and wait again.
Check the device location and length of the job. For more information, see , Clean the ink cartridges. Meaningless characters print
If an interruption occurs to retry the job, click Cancel. If...
User Guide - Page 123
... device and Work with ink cartridges. For more time to be damaged. Check the document file The document file may be cleaned. Align the ink cartridges Align the ink cartridges. For more information, see , Clean the ink cartridges. For more information, see Align the ink cartridges. For these types of non-HP ink cartridges.
If you print documents that have rich, blended colors...
User Guide - Page 125
... on ink. Colors do not accept ink well. Align the ink cartridges Align the ink cartridges.
Solve paper-feed problems
Media is not supported for the printer or tray Use only media that is not selected in the placement of non-HP ink cartridges. HP cannot guarantee the quality of non-HP ink cartridges. HP cannot guarantee the quality of non-HP ink cartridges...
User Guide - Page 147
... you type,
make sure that all latches and covers are installed correctly, and start the ink cartridge alignment. When the device is first turned on and not blinking. You can download the device driver from the HP Web site (www.hp.com/support). Troubleshoot installation issues 143 If the alignment fails, check to warm up...
User Guide - Page 149
...the rollers. Gently pull the paper out of the automatic document feeder. Gently push the door forward until it from the device, more paper jams are removing it from the rollers, check...for torn pieces of paper that might be remaining inside the device. Clear jams 145 Gently pull the paper out of the automatic document feeder.
2. Lift the cover of the rollers. CAUTION:...
User Guide - Page 154
...HP Printer Utility (Mac OS). This section contains the following topics: • Before you call • Support process • HP support by -step solutions to call Visit the HP Web site (www.hp.com/support) for software updates. If the device does not print... • Access online support pages. • Send HP an e-mail message for technical support. This Web site also offers technical ...
User Guide - Page 155
... is available from HP at an additional cost.
Check the documentation that this
situation began? ◦ Did anything else occur prior to this situation ...of the computer and the HP All-in front of the support numbers might not be available at www.hp.com/support. Obtain HP telephone support 151 For the most current list of the device) • Messages that appear when the situation...
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