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HP ENVY 4500 Support Question

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Question posted by degaudet on October 26th, 2015

When I Turn On My Printer I Get The Words Error Code

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Answer #1: Posted by waelsaidani1 on December 8th, 2015 6:33 PM

This answer was accepted by the poster of the original question.

waelsaidani1

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This is an Ink System Failure message. I would try this guide. 'Ink System Failure' or a '0x...' or a 'C2...' Error Message Displays on the Front Panel. To help resolve the issue.

If that doesn't work, please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region.https://support.hp.com/us-en?openCLC=true.

Related HP ENVY 4500 Manual Pages

Reference Guide - Page 2

Wireless button: Opens the Wireless Summary menu, where you can check ePrint status details, change wireless settings. Control Panel English 1 On button: Turns the printer on or off. 2 Home: Returns to the Home screen, the screen that is available for he current operation. You can also print a wireless test report, ...

Reference Guide - Page 3

... & Fax in the circle next to it . 4. Click Open Print Queue. 3. Turn off , the wireless light is set as Default Printer from the menu. Open the Applications: Hewlett-Packard folder. 3. Reset the printer. Basic Troubleshooting English If you are specific to the device. Follow the on -screen and the printed setup instructions that your...

Reference Guide - Page 4

.... Check the top of the report to access the Wireless Settings menu. 3. From the printer control panel, press the Wireless button ( ), if it shows Wireless Off, select Turn On. •• Confirm that the printer is connected to your printer with the installation. After you only need to your home network, you can block...

Reference Guide - Page 5

...-Print-XX-ENVY 4500 series. Note: An HP wireless direct connection does not provide Internet access. Do one of the printer will be able to connect to your computer, smart phone, or other wireless enabled device. To use the printer wirelessly without a router: Use HP wireless direct to your wireless computer or mobile device, turn off , select...

User Guide - Page 9

... button: Use this button to the Home screen, the screen that the printer is initializing or is on the printer. Error has occurred. Control panel and status lights Figure 2-1 Control panel features Feature 1 2 3 4 5 6 7 8 9 10 11 Description On button: Turns the printer on the printer display. home: Returns to navigate menus and select number of inactivity. Indicates...

User Guide - Page 10

... the HP ENVY 4500 series ENWW Figure 2-3 Wireless status light Light behavior Off Slow blinking Fast blinking On Solution Wireless is on but not connected to a network. If the connection cannot be established, make sure the printer is within the range of wireless signal. Refer to the messages on the printer display. Wireless error has...

User Guide - Page 12

... screen, press the Home button. 2. From the Auto-Off menu, select On or Off, and then press OK to know the HP ENVY 4500 series ENWW When Auto-Off is disabled, the printer enters Sleep mode after 2 hours of inactivity to turn on the printer. To change the Auto-Off setting from the control panel.

User Guide - Page 15

... see the Web Services Settings menu on the printer display. The printer prints an information page that contains the printer code and instructions on the control panel. Press the ePrint button on the printer display. 2. You will see the Web Services Settings menu on the control panel. To turn off ePrint 1. Select Display Email Address from...

User Guide - Page 20

...ENVY 4500 series. Make sure your word application. Click OK, and then click Print or OK in the center of the envelopes. NOTE: For details on how to format text on envelopes, see the help files in your printer... Settings area. ● Click Advanced to be called Properties, Options, Printer Setup, Printer Properties, Printer, or Preferences. 4. Slide the paper-width guides all the open ....

User Guide - Page 21

... same HP wireless direct connection. ● HP wireless direct can be used to connect a computer, mobile device, or printer to the Internet. From the mobile device, connect to a network using a mobile device, make sure you have turned on HP wireless direct on the printer. NOTE: At this time, these websites might not be used while the...

User Guide - Page 22

... from a wireless-capable computer 1. a. c. If HP wireless direct is turned on the printer. For more information. 2. Proceed to step 5 if the printer has been installed and connected to a new network. Select HP ENVY 4500 series from the list of wireless networks shown such as HP-Print-**-Envy 4500 series (where ** are the unique characters to use to...

User Guide - Page 53

...on page 62 for more information. ● If you remove a cartridge from drying out, always turn the printer off using the On button, and wait until the On button light goes out. ● ...a low state, consider getting replacement cartridges to install them. Match the color and icon of the printer, if unprotected, cartridges begin to replace it again as soon as possible. ENWW Tips for working ...

User Guide - Page 56

...device needs to be pressed or the router PIN needs to a wireless network using 2.4GHz. ● A desktop computer or laptop with the printer. PIN method 1. Select Settings from the printer...7 Connectivity ENWW If the printer is established. NOTE: The HP ENVY 4500 series only supports connections using... on the printer until the task has been completed or the error cleared before pressing...

User Guide - Page 60

... open the embedded Web server on HP wireless direct from your WiFi device to new wireless networks and hotspots. With wireless direct, you can also turn on page 58. 56 Chapter 7 Connectivity ENWW If you would like to use to the printer wirelessly, without a wireless router, from the embedded web server (EWS). TIP...

User Guide - Page 66

... printer's name. ● Windows 7, Windows Vista, and Windows XP: From the computer desktop, click Start, select All Programs, click HP, click HP ENVY 4500 series, and then click HP ENVY 4500 series...1. c. Improve print quality NOTE: To protect the cartridges from drying out, always turn the printer off using original HP ink cartridges. 2. Make sure you have selected the appropriate ...

User Guide - Page 69

...instructions. Follow the on the Device Services tab. To clean the cartridges from the printer display a. If the above ...printer display, select Clean Printhead. d. b. From the Tools menu on the app bar, and then click the icon with the printer's name. ● Windows 7, Windows Vista, and Windows XP: From the computer desktop, click Start, select All Programs, click HP, click HP ENVY 4500...

User Guide - Page 74

... 7: From the Windows Start menu, click Devices and Printers. 70 Chapter 8 Solve a problem ENWW Verify that the printer is not paused or offline. Verify that the printer is set as the default printer. Depending upon your computer is connected to the printer with a wireless connection, confirm that the connection is turned on -screen instructions. 2. Unable to print...

User Guide - Page 83

On the inside of gold-colored bumps positioned to operate the HP ENVY 4500 series with only one ink cartridge is causing problems, you still receive the error message, turn the printer off, and then on the ink cartridge. 7. Click here to wipe the contacts. 8. ENWW Resolve ink cartridge problem 79 Close the cartridge access door...

User Guide - Page 84

... can occur if you install an HP Instant Ink cartridge into a printer that has not been enrolled in the HP Instant Ink program. Visit the HP Instant Ink program website for more information. 80 Chapter 8 Solve a problem ENWW This error can also occur if the HP Instant Ink cartridge was previously used...

User Guide - Page 91

...to turn off the function. HP partners who assist in order to this data, as well. The memory chips from this sampling are concerned about the usage of the printer, which...modes used, any printing errors that might have occurred, and the printer model. Any third party possessing the cartridge might have access to the anonymous information on the printer display, using the ...