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HP ENVY 4500 Support Question

HP ENVY 4500 Support Question

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Question posted by ELINN4 on March 13th, 2014

Trouble Installing Printer

It Won't Program To My Computer Don't Know What To Do

Current Answers

Answer #1: Posted by SoCalWoman on March 13th, 2014 11:57 PM
This answer was accepted by the poster of the original question.
SoCalWoman

Member since:
December 16th, 2012

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Hello ELINN4,

To successfully connect the printer with your computer/laptop, I suggest a fresh install/set-up. So please completely unplug the printer from BOTH computer/laptop and the Printer itself. (data cable and power cord)

Go to the Printers folder in your Control Panel and remove any driver for this printer model that may already be installed on your computer/laptop. Then Reboot your system. Leave printer off to the side for now.

Next is to download the Printer's Driver from the HP Website. The driver for your printer can be accessed here.

Once there, choose your operating system from the dropdown menu in the middle of the screen. This will pull up a list of downloads available for your system.

Choose the title "Driver" and download it. Once complete, the install wizard should open to guide you through the installation process. Just follow the prompts to completion.

NOTE: The printer should remain disconnected until instructed to do so during the set-up process.


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Nelson Mandela
Answer #2: Posted by TechSupport101 on March 13th, 2014 11:02 AM
TechSupport101

Member since:
May 24th, 2013

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Hi. Download and install its driver from here (select your Windows Operating System version first).

Related HP ENVY 4500 Manual Pages

Reference Guide - Page 1

.... Double-click ReadMe.chm to Computer, double-click the CD/DVD drive icon with the printer's name, and then click Help. •• Windows® 7, Windows Vista®, and Windows® XP: Click Start > All Programs > HP > HP ENVY 4500 series > Help. •• OS X Lion, Mountain Lion: Click Help > Help Center. In the...
Reference Guide - Page 5

...: HP-Print-XX-ENVY 4500 series. To use the printer wirelessly without a router, from your computer or mobile device. Select Display Password to display the wireless direct password, if you turn on the printer display, select Wireless Direct. Follow the on security software, go /wpc-firewall. If you have already successfully installed your printer. For more information...
User Guide - Page 3

Table of contents 1 HP ENVY 4500 e-All-in-One series Help ...1 2 Get to know the HP ENVY 4500 series ...3 Printer parts ...4 Control panel and status lights ...5 Wireless settings ...7 Auto-Off ...8 3 Print ...9 HP ePrint ...10 Print documents ...12 Print photos ...14 Print Quick Forms ...15 Print ...
User Guide - Page 5

...-in-One series Help Learn how to use your HP ENVY 4500 series ● Printer parts on page 4 ● Control panel and status lights on page 5 ● Load media on page 26 ● Print on page 9 ● Copy documents on ...
User Guide - Page 7

2 Get to know the HP ENVY 4500 series ● Printer parts ● Control panel and status lights ● Wireless settings ● Auto-Off ENWW 3
User Guide - Page 8

...-backing 3 Scanner glass 4 Cartridge access door 5 Cleanout 6 Cartridge access area 7 Printer display 8 Control panel 9 Paper tray 10 Paper tray extender (also referred to as the tray extender) 11 Paper-width guides ● Rear view of the HP ENVY 4500 series 12 Power connection 13 USB port 4 Chapter 2 Get to know the HP ENVY 4500 series ENWW
User Guide - Page 10

... or is on but not connected to know the HP ENVY 4500 series ENWW Wireless connection has been established and you can print. 6 Chapter 2 Get to a network. If the connection cannot be established, make sure the printer is off. Use the wireless menu to the messages on the printer display. Refer to enable wireless printing...
User Guide - Page 12

... confirm the setting. Auto-Off turns the printer off after 5 minutes of inactivity to help reduce energy use . To change the Auto-Off setting from the control panel. From the Auto-Off menu, select On or Off, and then press OK to know the HP ENVY 4500 series ENWW Once you do not see...
User Guide - Page 20

...into the paper tray of the HP ENVY 4500 series. Make sure your software, click Print. 2. Click OK, and then click Print or OK in your printer is open . 3. NOTE: For...the envelopes in the Quality Settings area. ● Click Advanced to be called Properties, Options, Printer Setup, Printer Properties, Printer, or Preferences. 4. Slide the paper-width guides all the open . 2. To print an...
User Guide - Page 22

..., select Wireless. If HP wireless direct is turned on with security, enter the password when prompted. 4. Select Connect New Printer. Select HP ENVY 4500 series from the list of detected printers. If the printer has been installed and connected to your operating system, do one of the following: ● Windows 8: On the Start screen, right-click...
User Guide - Page 24

...All of the following to open the printer software: ◦ Windows 8: On ... bend the paper in the printer software. Paper loading tips &#...printer's name. ◦ Windows 7, Windows Vista, and Windows XP: From the computer desktop, click Start, select All Programs, click HP, click HP ENVY 4500 series, and then click HP ENVY 4500...-width guides do one page). Printer settings tips ● On the...
User Guide - Page 41

...desktop, click Start, select All Programs, click HP, click HP ENVY 4500 series, and then click HP ENVY 4500 series. 2. ● Close the lid. 2. Scan from the printer display. In the printer software, click the Print & ... are currently available for another scan, or select Done to from the printer control panel 1. If you see your computer is saved, a Windows Explorer...
User Guide - Page 46

..., see the Home screen, press the Home button. NOTE: If you do not have installed a refilled or remanufactured cartridge, or a cartridge that has been used in the printing process... with the printer's name. ● Windows 7, Windows Vista, and Windows XP: From the computer desktop, click Start, select All Programs, click HP, click HP ENVY 4500 series, and then click HP ENVY 4500 series. 2....
User Guide - Page 51

... cartridge. If the message is displayed and two ink cartridges are installed in single-cartridge mode, a message is displayed on the printer display. The single-cartridge mode is initiated when an ink cartridge is installed. NOTE: When the HP ENVY 4500 series operates in the printer, verify that the ink cartridge is removed from each ink...
User Guide - Page 56

... Push Button, and then follow the Push Button method. NOTE: The printer begins a timer for approximately four minutes during which the corresponding button on the networking device needs to be pressed or the router PIN needs to be connected to install the HP ENVY 4500 series on -screen instructions. If you have a push button or...
User Guide - Page 57

... install the printer software. Press the Wireless button from the printer control panel, and then select Settings. 2. Traditional wireless connection (requires router) To connect the HP ENVY 4500 series...click Start, select All Programs, click HP, and then click HP ENVY 4500 series. 2. The computer must be changed from the Advanced Settings menu. 4. Insert the printer software CD in the computer...
User Guide - Page 58

... operate as a plug-and-play printer. If the printer software has been installed, the printer will not be available with the printer and follow the on-screen instructions. 54 Chapter 7 Connectivity ENWW Follow the on -screen instructions. To connect the printer with the USB cable 1. USB connection (non-network connection) The HP ENVY 4500 series supports a rear USB...
User Guide - Page 59

...wireless network If you first setup your printer and installed the software with the USB cable ...Programs, click HP, and then click HP ENVY 4500 series. 2. Follow the on-screen instructions. Before changing from a USB connection to a wireless network, make sure that includes a wireless router or access point. Select Printer Setup & Software. 3. Select Convert a USB connected printer...
User Guide - Page 66

...All Apps on page 42. The HP All-in -One will not prompt you install a new cartridge. b. Check the printer software to align the ink cartridges. If the ink cartridges are low on ink... All Programs, click HP, click HP ENVY 4500 series, and then click HP ENVY 4500 series. The printer prompts you to align the cartridges every time you to make sure you are low on the Device Services tab...
User Guide - Page 69

... Ink Cartridges on the app bar, and then click the icon with the printer's name. ● Windows 7, Windows Vista, and Windows XP: From the computer desktop, click Start, select All Programs, click HP, click HP ENVY 4500 series, and then click HP ENVY 4500 series. If the above solutions do not see the Home screen, press...

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