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HP Deskjet Ink Advantage 4620 Support Question

HP Deskjet Ink Advantage 4620 Support Question

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Question posted by gitapon on May 14th, 2014

Scanner Output Always Balck And White Even After Choosing Color

The oritiginal photo is in color. Why is scanner output always balck and white even after choosing color output? Why do I repeatedly see the message "The original has jammed or the document feeder is dirty" even after I've cleaned the feeders and ensured there's no paper jam? Thank you.

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Related HP Deskjet Ink Advantage 4620 Manual Pages

Getting Started Guide - Page 9

... the instructions provided in this guide. If your country/region. For more ! Finding fax setup information If you to send and receive black-and-white and color faxes. English Set up and use fax This printer allows you are in the list, visit the website for information about setting up fax Check...
Getting Started Guide - Page 14

...to the right of the printer when manually sending a fax. When you are entering, press * repeatedly, until the fax transmission is connected to continue speaking with the 2. Dial the number by using the...and-white or color faxes. Press the button to the right of Start Fax, and then right-front corner of the scanner glass or print-side press the button to the right of the scanner ...
User Guide - Page 13

...such as screen readers, Braille readers, and voice-to-text applications. For those who are color blind, colored buttons and tabs used in the automatic document feeder (ADF) • Load media •...8226; HP Digital Solutions • Select print media • Load an original on the scanner glass • Load an original in the HP software and on the printer control panel have simple text ...
User Guide - Page 20

...is a high-quality multifunction paper made with no showthrough, which makes it ideal for two-sided color usage with 30% ...Photo Paper This thick photo paper features an instant-dry finish for easy handling without smudging. HP Bright White Inkjet Paper HP Bright White Inkjet Paper delivers high-contrast colors and sharp text. It is suitable for Products & Services, and select Ink...
User Guide - Page 21

...15 cm (4 x 6 inch), 13 x 18 cm (5 x 7 inch), and two finishes - Original HP inks and HP Advanced Photo Paper have a look and feel comparable to www.hp.com. Great for easy handling. NOTE: At ... automatic document feeder (ADF). It resists water, smears, fingerprints, and humidity. HP Everyday Photo Paper Print colorful, everyday snapshots at a time into a tray or ADF. • When loading the ...
User Guide - Page 38

... white, click the Grayscale drop-down menu. 6. Select the appropriate paper size from the Output Quality drop-down menu. 7. For more information, see Load media. 2. To print the photo in... High-Quality Grayscale: uses all the available colors to print your software application, this option might start to use is selected. 5. Print photos on photo paper (Mac OS X) 1. Load paper in...
User Guide - Page 41

...'s control panel to scan documents, photos, and other originals and send them to a variety of the...Deskjet Ink Advantage 4625 e-All-in the automatic document feeder (ADF). 2. Press the button to the right of Scan, and then select the computer to which you install the HP software. NOTE: The HP scanning software does not support TWAIN and WIA scanning on the scanner glass or Load an original...
User Guide - Page 46

.... 5. NOTE: If you have a color original, selecting Black Copy produces a blackand-white copy of the color original, while selecting Color Copy produces a fullcolor copy of the color original. For more information, see Load an original on different paper sizes 42 Copy 4 Copy You can produce high-quality color and grayscale copies on the edge of the scanner glass. 3. Make sure you...
User Guide - Page 48

... Test fax setup. Using the printer control panel, you to send and receive faxes, including color faxes. This allows you can also send a fax manually from a phone Send a fax ... fax using monitor dialing • Send a fax from the control panel. You can send a black-and-white or color fax. This section contains the following topics: • Send a fax • Send a fax using the ...
User Guide - Page 49

... on the scanner glass or Load an original in the automatic...original on the printer. Send a fax 45 From the Home screen, press the button to prompts while dialing, as well as control the pace of the glass or in the fax number you are entering, press * repeatedly...white or color fax by the calling card service. TIP: You can try changing the resolution or contrast of your original...
User Guide - Page 50

...Color. • If the printer detects an original loaded in the automatic document feeder (ADF). 2. Follow any prompts that might occur. Scroll to reach is able to connect to send a black-and-white... black-and-white fax from memory 1. For additional information, see Load an original on the scanner glass, select Fax from Glass. 3. The printer scans the originals into memory ...
User Guide - Page 52

...on the scanner glass or Load an original in the... name. 4. For additional information, see Set up and functioning correctly. If a number is connected to a working telephone line and that has "fax" in the automatic document feeder (ADF). 2. To use this feature, you want to fax. 2. Open the document on your computer as a black fax or a color...in black and white, because of ...
User Guide - Page 98

... computer. For more information, see Load an original on the scanner glass. ◦ Colored backgrounds can choose to blend into the background. See the onscreen Help for the HP printer software for the original that you are using the HP printer software, the default settings in black and white. Scan takes too long Check the settings...
User Guide - Page 100

... is a second-generation photo or picture Reprinted photographs, such as another scanner, make this adjustment by selecting Select Scanner on the File menu. For more information see Load an original in the automatic document feeder (ADF). Often, the ink dots form unwanted patterns that can "bleed" text or images from another device, such as those in...
User Guide - Page 101

... white stripes, or other defects ◦ If the scanner glass is placed incorrectly on the scanner glass; Place the original document face down on your originals. ◦ Clean the scanner glass. If cleaning does not correct the problem, the scanner glass or lid backing might be printed on colored paper. • Unwanted lines, black dots or streaks ◦ Ink...
User Guide - Page 130

...colors... printed output is poor...white paper into the main input tray. Follow the onscreen instructions. 126 Solve a problem NOTE: Cleaning uses ink...ink. From the Home screen, press the (Setup) button. 3. Using the buttons on the right, scroll to the left of Clean Printheads. 4. To clean the printhead from the control panel 1. For more information, see HP support. From the Device...
User Guide - Page 150

...inkColor print resolution Up to 4800 x 1200 dpi optimized on HP Advanced Photo ...original • Digital zoom: from 25 to 400% • Fit to page Fax specifications • Walk-up to 99-page memory (based on ITU-T Test Image #1 at standard resolution). Letter U.S. Executive B5 A5 Cards Photo...8226; Automatic busy redial up black-and-white and color fax capability. • Up to ...
User Guide - Page 151

...Color: 24-bit color, 8-bit grayscale (256 levels of gray) • Maximum scan size: ◦ Scanner glass: 216 x 297 mm (8.5 x 11.7 inches) ◦ ADF: 216 x 356 mm (8.5 x 14 inches) HP ePrint specifications (HP Deskjet Ink Advantage...type: Uncompressed TIFF • Supported fax types: black-and-white faxes Scan specifications • Integrated OCR software automatically converts scanned text to ...
User Guide - Page 220

See ink cartridges clean automatic document feeder 27 exterior 26 printhead 126 scanner glass 25 clear fax logs 65 color copy 42 colored text, and OCR 39 computer modem shared with fax (...ADF) clean 27 feeding problems, troubleshoot 27 load originals 19 media sizes supported 143 automatic fax reduction 53 B backup fax 51 baud rate 63 black and white pages copy 42 fax 44 black dots or streaks,...
User Guide - Page 222

... Mac OS Print borderless 36 Print photos 34 print settings 31 Mac OS X HP Utility 205 maintain printhead 126 maintenance align printhead 127 check ink levels 74 clean printhead 126 diagnostic page... environment specifications 148 operating systems supported 142 originals scan 37 output tray locating 11 media supported 145 P pages per month (duty cycle) 141 paper jams 134, 136 size, set for fax 53...

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