HP DeskJet Plus 4100 Support Question
HP DeskJet Plus 4100 Support Question
Find answers below for this question about HP DeskJet Plus 4100.Need a HP DeskJet Plus 4100 manual? We have 3 online manuals for this item!
Question posted by rockrunstockfarm on September 12th, 2021
Machine Won't Scan Or Print.
It says "use set up cartridges" when I try to scan. I've had this machine for over a year so it is not an initial set up. Have always had issues with it scanning or printing.
Current Answers
Answer #1: Posted by hzplj9 on September 12th, 2021 1:58 PM
hzplj9
Member since:
June 25th, 2012 Points: 4,875,710
Member since:
June 25th, 2012 Points: 4,875,710
If you are trying to copy a document using the scanner option then configuring the printer cartridges will be needed. If you visit the link attached:
https://support.hp.com/us-en/product/details/hp-deskjet-plus-4100-all-in-one-series/model/33238493
It has all the information available for your device. There is a 'how to' and troubleshooting help available,
Good luck with your search for a solution.
Answer #2: Posted by SonuKumar on September 13th, 2021 12:56 AM
SonuKumar
Member since:
May 9th, 2021 Points: 16,622,390
Member since:
May 9th, 2021 Points: 16,622,390
https://support.hp.com/in-en/printer-setup/hp-deskjet-plus-4100-all-in-one-series/29378221
please check 1 link for solution , if not download manual and check with toubleshooting steps in the 2nd link
Please respond to my effort to provide you with the best possible solution by using the "Acceptable Solution" and/or the "Helpful" buttons when the answer has proven to be helpful.
Regards,
Sonu
Your search handyman for all e-support needs!!
Related HP DeskJet Plus 4100 Manual Pages
Reference Guide - Page 2
... app or software is unable to get started. Start Copy Press Copy (Black or Color ).
English
Printer Features
1
2
3
1 Automatic document feeder 2 Input tray 3 Output tray
Print/Scan
Control Panel Cancel Resume Information Wi-Fi Color Copy Black and White Copy Ink levels
Copy
Print from your device to find your printer, restart setup mode.
User Guide - Page 3
... ...23 Connect wirelessly without a router ...25 Wireless settings ...28 Tips for setting up and using a wireless printer ...29 Connect your printer to your computer with a USB cable (non-wireless connection 30 Change the connection type ...31
4 Printer management tools ...33 Use the HP Smart app to print, copy, scan, and troubleshoot 34 Open the HP printer...
User Guide - Page 4
...44 Print from mobile devices ...46 Print using a computer ...47 Tips for print success ...51
6 Manage cartridges ...53 Information on cartridges and the printhead ...54 Check estimated ink levels ...55 Order ink supplies ...56 HP Instant Ink ...57 Replace cartridges ...58 Use single cartridge mode ...60 Cartridge warranty information ...61 Tips for working with cartridges ...62
7 Copy, scan, and...
User Guide - Page 28
...wireless network. For information about this is the first time you set up the printer on your wireless network.
2. If you know... following:
● iOS/Android: On the home screen, tap the Plus icon ( ) and then select the printer.
Follow the onscreen instructions..., Android, Windows, and Mac devices. If this app, see Use the HP Smart app to print, copy, scan, and troubleshoot on page 34....
User Guide - Page 31
...software for using a mobile device, make sure you have not installed the HP printer software on -screen instructions to connect to print a printer information page. To find and tap Advanced Settings.
3. Follow... time, the printer automatically prints a Wi-Fi Direct guide. If you might be used while the printer is turned on. ● Up to print, copy, scan, and troubleshoot on page ...
User Guide - Page 32
... Direct on the page.
To print from a wireless-capable mobile device that supports Wi-Fi Direct
Make sure you have installed the latest version of available printers, choose the Wi-Fi Direct name shown such as DIRECT-**-HP DeskJet 4100 series (where ** are the unique characters to print a printer
To print from the EWS. Select the...
User Guide - Page 33
... the list of wireless networks shown such as DIRECT-**-HP DeskJet 4100 series (where ** are the unique characters to the HP Mobile Printing website in another country/ region or language.
1.
NOTE: If your mobile device does not support Wi-Fi, you are not able to use Wi-Fi Direct.
3. Enter the Wi-Fi Direct password...
User Guide - Page 35
...; Learn about configuring your network and the printer for wireless printing. Click here to find resolutions. Click here to set up and use a wireless printer: ● When setting up the wireless networked printer using a computer, make sure:
-
You computer is powered on your computer or mobile device is in the AWC setup mode. The printer searches...
User Guide - Page 37
... open the app on a Windows 10 computer, see Use the HP Smart app to print, copy, scan, and troubleshoot on a Windows 10 computer (Windows) ...the wireless network that includes a wireless router or access point. Click Device Setup & Software. 4.
You will need a wireless 802.11a/b/g/n ...the connection type
If you first set up your printer and installed the software with a USB cable, directly connecting...
User Guide - Page 40
... the printer.
Use the HP Smart app to print, copy, scan, and troubleshoot
HP Smart helps you to set up , copy, scan, print, share, and manage your HP printer.
To open the HP Smart app on page 44, Copy and scan using HP Smart for printing, copying, scanning, accessing printer features, and troubleshooting issues, go to access your device is supported on...
User Guide - Page 46
..., see Use the HP Smart app to reduce overall noise without affecting print quality. Quiet Mode is off from an Android or iOS device 1. For...print, copy, scan, and troubleshoot on page 35. 2. To print at normal speed, turn Quiet Mode on plain paper. NOTE: In Quiet Mode, if you print photos or envelopes, the printer works in the same way as when Quiet Mode is off . Click the Settings...
User Guide - Page 50
..., locate a document you want to print, copy, scan, and troubleshoot on page 51. 7. Select the appropriate options. Tap Print. For more information about printing settings, see Use the HP Smart app to print, and then click or tap Print.
5. For more information, see Printer settings tips (Windows) on page 34. 3. To print from a Mac device 1. Make sure you have loaded paper...
User Guide - Page 57
... for more information, see Fix print quality issues on page 12. Ink tips
● ●
●
●
Use original HP cartridges. NOTE: Original HP cartridges are not bent or torn.
● Adjust the paper-width guides in the input tray to open the HP printer software, click Print & Scan , and then click Set Preferences. Paper loading tips
●...
User Guide - Page 70
... app.
2. Tap the Plus icon if you need to change to adjust the scanned image before saving, sharing, or printing. When you to a different printer, or add a new printer.
3. Copy and scan using HP Smart
● Copy and scan from an Android or iOS device ● Scan from an Android or iOS device 1. To copy and scan with HP Smart...
User Guide - Page 71
... click or tap the Save icon to save it or click or tap the Share icon to save , print or share the image.
1. Scan from a Windows 10 device
To scan a document or photo using HP Smart 65 Select Scan, and then select Camera.
3. Select the file type you want to take an image.
4. To edit a previously...
User Guide - Page 72
... You can increase the number of copies by pressing the button multiple times.
66 Chapter 7 Copy, scan, and mobile fax
ENWW For information about how to load paper, see Load original on page 12....) to make a copy. For more information, see Load media on page 16. 3. Load the original print side down on page 16. 3. For information about how to load paper, see Load original on the ...
User Guide - Page 97
.... The printer toolbox appears.
Print a diagnostics page if the cartridges are using original HP cartridges.
2. b.
This prevents the photo paper from the Quality Settings drop-down list and print quality from curling.
3. For more information, see Check estimated ink levels on a flat surface in this guide 91
In the printer software, click Print & Scan and then click Maintain...
User Guide - Page 98
... and connection issues
● Fix wireless connection ● Fix Wi-Fi Direct connection
92 Chapter 9 Solve a problem
ENWW To clean the cartridges a. b.
In the printer software, click Print & Scan and then click Maintain Your Printer to the next step. Follow the onscreen instructions. d. Clean the cartridges. Click Print Diagnostic Information on the Device Services tab...
User Guide - Page 99
... same network as your printer passed.
Fix wireless connection
Choose one or two bars are issues, perform the recommended steps listed in the report, and then try using the HP Print and Scan Doctor utility to diagnose and fix the issue automatically.
● To determine if a firewall or antivirus program is preventing your computer from a Windows...
User Guide - Page 100
... two hours of the printer is set to a functioning power outlet. Open the app and check the printer status, and then follow the onscreen instructions to begin printing. Printer hardware issues
TIP: Run the HP Print and Scan Doctor.
The application is blinking in some languages.
Close cartridge access door ● Cartridge access door must be closed...
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