HP J4680 Support Question
HP J4680 Support Question
Find answers below for this question about HP J4680 - Officejet All-in-One Color Inkjet.Need a HP J4680 manual? We have 4 online manuals for this item!
Question posted by drjmrodgz on May 30th, 2011
Message 'incompatible Print Cartridge Tri Color?
I have a message appearing that indicates Incompatible Print Cartridge ( Tri Color). The printer had been working fine, and this is not a new cartridge. I cannot remove the error message.
Current Answers
Related HP J4680 Manual Pages
Fax Getting Started Guide - Page 8
... jack and check for possible solutions. Try to the correct port and the terminal adapter is not in use. Try connecting a working phone directly to send e-mail or access... the HP Officejet/Officejet Pro device) or other noise. Make sure you connect the HP Officejet/Officejet Pro device to an analog phone line and try faxing again.
Connect the HP Officejet/Officejet Pro device to an...
User Guide - Page 8
... cartridges 104 Clean the ink cartridge contacts 105 Clean the area around the ink nozzles 106 Store printing supplies ...108 Clean the device ...109 Clean the scanner glass 109 Clean the exterior ...110 Clean the automatic document feeder 110 General troubleshooting tips and resources 113 Solve printing problems ...114 The device shuts down unexpectedly 114 Error message appears...
User Guide - Page 9
... 119 Output is faded or dull colored 120 Colors are printing as black and white 120 Wrong colors are printing 120 Printout shows bleeding colors 121 Colors do not line up properly 121 Lines...Copy quality is poor ...124 Copy defects are apparent 124 The device prints half a page, then ejects the paper 125 Error messages appear 125 Paper mismatch ...125 Solve scan problems ...126 Scanner did...
User Guide - Page 15
... computer are supported.
All features resident on at all times, or the other computers.
Understand the device parts
11 (continued) Label 17 18
Name and Description Original loaded indicator Paper jam indicator
Connection information
Description USB connection Printer sharing
Recommended number of connected computers for detailed instructions. Follow the instructions in Share the...
User Guide - Page 29
... Maximum dpi, which provides up to 4800 x 1200 optimized dpi* for color printing and 1200 input dpi. Verify that the correct printer is not supported on photo media with a tear-off tab, remove the tab to 4800 x 1200 optimized dpi for optimum print quality. *Up to make the
document completely borderless. Click the Paper tab...
User Guide - Page 30
...remove the tab to highlight the speed-dial entry that are printing on the keypad. Change any pauses or other print settings, and then click Print...Device control panel: Press Setup, select the Speed Dial option, and then press
OK. ◦ To add or change an entry: Select New... using the device control panel. • Set up fax numbers as speed-dial entries or groups • Print and view ...
User Guide - Page 41
...device is running on a computer running on your Windows system tray can also use the HP Photosmart Software to a computer via a USB cable. For information about how to scanning. If a scanner is available, it is not available, a message appears...OS, open the HP Device Manager, and click Scan Picture.
To verify this software, you know that the printer software is directly connected ...
User Guide - Page 49
... left arrow or right arrow until the appropriate group speed dial entry appears. A message appears after the fax has been sent indicating that you send from the device control panel 1.
When a connection is made , the next number is dialed and an error report is generated. Send a color original or photo fax
You can only use only...
User Guide - Page 50
... takes longer to the default setting unless you are sending in color, the device always uses the Fine setting. • Very Fine: provides the best quality fax when you set your originals....fax transmission with very fine detail. Press the left arrow or right arrow to select a resolution setting, and then press OK. 6. Press Start.
Press right arrow until Resolution appears, and then press ...
User Guide - Page 55
... but the sender sent the fax in black and white, the device prints the fax in black and white. A received color fax is still On. Press right arrow until Fax Forwarding appears, and then press OK. 4.
NOTE: If you are forwarding to the device, the Fax Forwarding setting is forwarded in black and white.
Press...
User Guide - Page 64
... instructions to fix any faxes. This means that your faxes were successfully sent, follow these reports provide useful system information about the device. A confirmation message indicating whether a fax was successfully sent appears briefly on the display and prints a report.
6. The device displays the status of the test on the control-panel display after each transaction. •...
User Guide - Page 103
..., a message appears on top.
When you should know the part names and how to handle the ink cartridges.
1 Copper-colored contacts 2 Plastic tape with pink pull tab (must be removed before installing) 3 Ink nozzles under tape
Hold the ink cartridges by using the printer Toolbox (Windows) or the HP Printer Utility (Mac OS). Ink level warnings and indicators provide...
User Guide - Page 104
... the device if the ink cartridges are not docked safely when you are replacing the tri-color ink cartridge, remove the ink cartridge from the slot on the left.
100 Maintain and troubleshoot To replace the ink cartridges 1. If you try to select your country/region, follow the prompts to remove them. 2. Chapter 8 available to replace the ink cartridges until the print...
User Guide - Page 105
... connections. Also, do not re-tape the ink cartridges. Work with pink pull tab (must be removed before installing) 3 Ink nozzles under tape
CAUTION: Do not touch the copper-colored contacts or ink nozzles.
If you are replacing the black, photo, or gray photo ink cartridge, remove the ink cartridge from its slot. 5. Doing so can result...
User Guide - Page 118
...
A non-recoverable error has occurred Disconnect all cables (such as the default in the Printers & Faxes section of the text or graphics is wrong • The device prints half a page, then ejects the paper
The device shuts down unexpectedly • Error message appears on the page is missing or incorrect • Placement of the System Preferences...
User Guide - Page 127
...device might be set too light. • When using thin special media, make sure that the originals have been loaded correctly. See Load media for example, the media is processing to help , see Load an original in small quantities, try... Copy defects are apparent • The device prints half a page, then ejects the paper • Error messages appear • Paper mismatch
No copy came...
User Guide - Page 129
.... HP cannot guarantee the quality of the media.
• Unclear text ◦ Try adjusting the contrast and copy-quality settings. ◦ The default enhancement setting might not be suitable for the job. For more information, see Manage the device and Work with ink cartridges.
The device prints half a page, then ejects the paper
Check the ink...
User Guide - Page 130
... of PowerSave mode after a period of the device If you sent a print or copy job before you are apparent
Scanner did nothing • Scan takes too long • Part of the document did not scan or text is missing • Text cannot be edited • Error messages appear • Scanned image quality is not...
User Guide - Page 132
... better when printed The image that appears on the screen is not always an accurate representation of the quality of the scan. ◦ Try adjusting your computer. ◦ Verify that the other defects ◦ If the scanner glass is too thin or too transparent. For more colors (or levels of gray). Chapter 8
Error messages appear
"Unable...
User Guide - Page 140
...the back of the device and the other end to your home or office. • Try connecting a working phone and phone cord to the telephone wall jack that came with the device to connect to the ... error message providing information about the problem and how to send or receive faxes if the fax memory is initializing after being turned on the device, HP recommends you cannot use the device for ...
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