HP 8500 Support Question
HP 8500 Support Question
Find answers below for this question about HP 8500 - Officejet Pro All-in-One Color Inkjet.Need a HP 8500 manual? We have 6 online manuals for this item!
Question posted by fpricsharb on July 9th, 2014
Hp8500a Printer Offline Won't Print
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Current Answers
Related HP 8500 Manual Pages
Wired/Wireless Networking Guide - Page 9
...Printers
or Printers and Faxes.
- If you are able to access the EWS but find that appears, click Start Jobs. Click System Preferences in the window that the symptoms persist as it to recognize the HP device. If Jobs Stopped appears in the Dock, and then click
Print... successful. Make sure the HP Officejet/Officejet Pro device is paused or offline, preventing you cannot access the EWS...
Wired/Wireless Networking Guide - Page 10
... for the version of the HP Officejet/Officejet Pro device is connected wirelessly and select Set as Default Printer. Make sure the wireless version of the printer driver that is running (Windows only)
To restart the HP Network Device Support service 1. Right-click the printer icon, and then click Properties, Document Defaults, or Printing Preferences. Contact the person who...
Solutions-Getting Started Guide - Page 9
...device.
• Check the network settings for your operating system. The HP Officejet Pro device is not set up correctly on the HP Officejet Pro device.
TIP: If you are using Fax to the network:
• Try printing... the DNS server is set up correctly on the network Make sure that the HP Officejet Pro device is not in the Fax Setup Utility. Follow the onscreen instructions in the Dock,...
Wireless-Getting Started Guide - Page 9
... need to the checkmark.
3. Click Start, click Control Panel, and then double-click Printers.
2. Do one icon in your firewall settings to allow the computer and HP Officejet/Officejet Pro device to sections 4 and 5.
4. Mac OS 1. If Jobs Stopped appears in the print queue.
2. If you still encounter problems after performing the steps above but are...
User Guide - Page 12
... Memory Full ...238 Device Disconnected ...238 Replace Cartridge(s) Soon 239 Cartridge Problem ...239 Cartridge Problem ...239 Paper Mismatch ...239 The cartridge cradle cannot move 239 Paper Jam ...240 Paper Jam ...240 The printer is out of paper 240 Incompatible Cartridge(s 240 Printer Offline ...240 Printer Paused ...241 Document failed to print 241 General printer error...241
A HP...
User Guide - Page 49
... select the HP device. 5. Change any other print settings, and then click OK. 5.
Make sure the size corresponds to use. 4. Open the file that you print to print. 3. If you...the printer driver, select the Printing Shortcuts tab, and select the printing shortcut for the size in the Paper Size Name box. To print a borderless document (Windows) 1. From the application, open the print ...
User Guide - Page 52
... g/ m2). Load the media with watermarks and prepunched holes. On the File menu, click Print to be installed on the device. NOTE: The printer driver does not support manual duplexing. This section contains the following topics: • Guidelines for printing on both sides of a page • Perform duplexing
Guidelines for supported media.
• Specify...
User Guide - Page 108
... the Settings tab, and then
click Fax options in theClear Fax Logs section.
To print a Caller ID History Report 1. Press Setup, select Printer Report, and then select Caller ID History Report. 2. To view the fax log from the device control panel 1. Press the arrow key to move down to Fax Log, and then...
User Guide - Page 124
...the colors that allows you to open the Network Toolbox 1.
Click the Network Settings tab. 3. only for printers with wireless capability c. This page contains information about the device and... perform tests, and print reports. You can change the IP Settings and DNS server for printers with wireless capability d. This page contains information about the device and ink cartridges.
...
User Guide - Page 172
... with the predefined name of "Officejet Pro 8500 A909 Series." Press Setup. Insert the HP Bluetooth Adapter into your device, you do not want the default name displayed as a PDA or camera phone. If you can also use Bluetooth technology to print from Bluetooth devices without a cable connection. c. Some Bluetooth devices exchange addresses when they communicate with...
User Guide - Page 174
..., and then assure that Bluetooth is selected in Bluetooth.
5. On the Windows taskbar, click Start, and then click Printers and Faxes. 4. Print as you are prompted to a Mac that you have installed the device software on Mac OS X You can install an external Bluetooth adapter. If you have Windows XP with Service Pack...
User Guide - Page 186
...should indicate that
the latch is missing.
10. Insert the printhead into its color-coded slot (the label on the printhead must match the label on the ... not print the pages, start the alignment process manually. If the carriage does not move to the message. 15. Where necessary, repeat the steps for 5 seconds. Plug in the printhead slot inside the device with your printer, see...
User Guide - Page 193
... Utility (Mac OS X v.10.4). • Make sure that the power light is set as the current or default printer. When the device is turned on . Troubleshooting topics • Solve printing problems • Poor print quality and unexpected printouts • Solve paper-feed problems • Solve copy problems • Solve scan problems • Solve fax...
User Guide - Page 197
... to the ready state, cancel all jobs in the device • Make sure the tray supports the type of media loaded in the printer driver, power cycle the device, and then print the document. Check the cable connections If the device and computer are secure. Cancel the print job and wait for supported media. • Make...
User Guide - Page 223
TIP: If you have recently changed the DNS settings, turn off and then turn on the HP Officejet Pro device. Solve HP Digital Solutions problems 219
For more information,
see Solve printing problems.
Solve HP Digital Solutions problems
This section covers the following topics: • Solving HP Direct Digital Filing problems • Solving HP Digital...
User Guide - Page 232
... device (for printing ...device is paused or offline. If the HP device is Paused, right-click the device and click Resume Printing. 4. Temporarily turn off , you have active connections to the same network, the firewall security software might be added to Settings, and then click Printers or Printers and Faxes.
- If the HP device is Offline, right-click the device and click Use Printer...
User Guide - Page 233
... using a hidden SSID If your Printers or Printers and Faxes folder.
Select the HP device, and the click Print Queue. 3. Your wireless router is using the HP device over the network, continue to the HP device, make sure the correct version of the printer driver that is set as the default printer driver (Windows only) If you still...
User Guide - Page 242
...Full • Device Disconnected • Replace Cartridge(s) Soon • Cartridge Problem • Cartridge Problem • Paper Mismatch • The cartridge cradle cannot move. • Paper Jam • Paper Jam • The printer is out of paper. • Incompatible Cartridge(s) • Printer Offline • Printer Paused • Document failed to print • General printer error...
User Guide - Page 244
... any changes, try to open the print queue. 3. Use the following to correct the error: Clear jams
The printer is out of the printer.
Chapter 11
Use the following to correct the error: • Replace the ink cartridges • Supplies • HP inkjet supplies recycling program
Printer Offline
Your printer is currently offline. Use the following :
• Windows...
User Guide - Page 245
... going to move or transport the product after receiving this message, make sure you keep it on calling for information on its side to Pause Printing
or Use Printer Offline. 4.
Go to an error in the message, and then contact HP support. Use the following to correct the error: Solve...
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