HP 6500 Support Question
HP 6500 Support Question
Find answers below for this question about HP 6500 - Officejet Wireless All-in-One Color Inkjet.Need a HP 6500 manual? We have 5 online manuals for this item!
Question posted by dlang002 on July 5th, 2012
How Can I Get My Black Ink Cartridge To Work?
I just replaced printer with a new $40 printhead. Still no black ink for text or for photocopy. Black ink cartridge is FULL. Checked everything! Settings, color management, reset #3, clean printhead, alignment, status reports, etc... still nothing! Very frustrated with HP 6500 all-in wireless printer.
Current Answers
Related HP 6500 Manual Pages
Wired/Wireless Networking Guide - Page 6
...if you are using your wireless network. If you still are encountering problems connecting the HP Officejet/Officejet Pro device to your HP Officejet/Officejet Pro device over a network, try...running Windows, select either Install Network/Wireless Device or Add a Device when prompted.
Or press the Setup ( ) button on page 7).
Check the wireless signal strength If the strength of...
Wired/Wireless Networking Guide - Page 8
...computer should change to a wireless network, print the device's Network Configuration Page:
HP Officejet 6000 Press ( ) Wireless button. Make sure the HP Officejet/Officejet Pro device is on the back of your computer.)
2. Printer Series
HP Officejet 6500 a. HP Officejet Pro Press ( ) Wireless button. 8000 Printer Series
After the page has been printed, check the Network Status and URL...
Wired/Wireless Networking Guide - Page 10
.... Or - b. If you have installed the software and connected your HP Officejet/Officejet Pro device using the HP device over the network, your firewall might create a second version of the printer driver is connected wirelessly:
a.
Windows
1.
Mac OS
1. From the Information and Settings list, select Network Printer Setup Utility.
3.
Click Start, click Control Panel, and then double...
User Guide - Page 9
... computers 132 To install the printer driver using Add Printer 133
Configure the device (Mac OS X 133 Install the software for network or direct connection 133 Share the device on a locally shared network 133
Set up the device for wireless communication (some models only 134 Understand 802.11 wireless network settings 135 To set up wireless communication using the installer (Windows...
User Guide - Page 16
... that appears on a label located inside the device, near the ink cartridges area.
12
Get started You can use this device has a specific model number.
For more information, see HP Printer Utility (Mac OS X). Finding the device model number
In addition to configure print settings, calibrate the device, clean the printhead, print the configuration page, order supplies online...
User Guide - Page 22
...to print two-sided documents with the ink cartridges and print quality issues. If you improperly turn off the HP all -in Set up the device for wireless communication (some models only)
Recommended number...Solutions website for best performance
Supported software features
Up to five computers connected to the device using a hub or router.
Eco-Tips
HP is committed to help you have ...
User Guide - Page 101
... places a very small text file (cookies) on the devices you visit. Run Network Diagnostic - View Wireless Network FAQs - only for printers with wireless capability d.
Embedded Web server
When the device is the entry point ... others (such as the cookie that language. Wired settings: Enable the user to the Internet; If the selected device is customized to change the IP address or DNS ...
User Guide - Page 103
... HP Printer Utility panels
Information and Support panel • Supplies Status: Shows the information about currently installed ink cartridges. • Device Information: Displays information about the device and the supplies.
Use device management tools
99 For more information, see Configure network options.
Order Supplies connects you to configure print settings, calibrate the device...
User Guide - Page 134
... the computer before installing the device software, the Found New Hardware wizard displays on a locally shared network
Install the software before installing the software • Share the device on the computer screen. Select the check box for specifying the driver location, and ensure that displays methods for locating the printer
driver, select the Advanced option...
User Guide - Page 136
...information, see To install the printer driver using Add Printer. • On the network, browse to the device and drag it to your Printers folder. • Add the device and install the software from the... If you can connect to complete the installation. Click Install USB-Connected Device or Install Network/Wireless device. 4. Individual Windows users who want to the network. 2. This method...
User Guide - Page 137
Or Click Start, click Control Panel, and then double-click Printers. 2. When prompted, connect the device to Settings, and then click Printers or Printers and Faxes.
- For more information, see Share the device on a locally shared network.
• Network connection: Individual Macintosh computer users who want to use the device with a USB cable. 4. Double-click HP Installer, and...
User Guide - Page 139
... security password or encryption key of your network. Communication mode
Set up the device for reducing interference on the same subnet. This section contains the following tasks: • Obtain your firewall to work with wireless setup wizard • To turn off wireless communication • Connect the device using a network cable. Network Toolbox
NOTE: If you may...
User Guide - Page 141
... to the port on the computer.
2. To set up wireless communication using the device control panel with your device. Press an arrow button to move to any applications that
came with wireless setup wizard
The Wireless Setup Wizard provides an easy way to set up and manage a wireless connection to Network Settings, and then press OK. 4. To turn off...
User Guide - Page 155
...ink cartridge label to unclog and clean the nozzles in the printhead. To clean the printhead from the Printer Toolbox 1. Load letter, A4, or legal unused plain white paper into place. In the HP Solution Center, click Settings. Work... the ink cartridge access door, and check if the error has been resolved. 8. Press Setup. 3. Press any incorrect or missing colors, the printhead might ...
User Guide - Page 163
... glass 1.
Turn off the device. 2. Example of special features. Clean the device
This section provides instructions for keeping the device in top working correctly, try the following: • Use genuine HP ink cartridges - Perform these solutions work , contact HP. This section contains the following : • Check the paper • Check the print settings • Make sure your...
User Guide - Page 169
... indicators provide estimates for planning purposes only. Check the device software settings Print speed is slower when Best or Maximum dpi is selected as power cord and USB cable), wait about error messages, see Change print settings.
If you receive a low-ink alert, consider having a replacement cartridge available to replace the ink cartridges until the Power light turns off before...
User Guide - Page 170
... Manage the device and Check the estimated ink levels. Check the device location and length of USB cable High electromagnetic fields (such as those generated by pressing the Power button located on ink. Check the color print settings Make sure Print in Grayscale is missing or incorrect
Check the ink cartridges Make sure the correct ink cartridges are installed and the ink cartridges are...
User Guide - Page 191
... with a high print quality setting, such as you expected. • Solution 1: Check the print settings • Solution 2: Check the paper type • Solution 3: Check the ink levels • Solution 4: Clean the printhead • Solution 5: Contact HP support
Solution 1: Check the print settings Solution: Check the print settings. • Check the paper type setting to see : • Clean...
User Guide - Page 287
...device 133, 134 uninstall software 142 wireless communication setup 137
maintain ink cartridge 147 printhead 151
maintenance align printer 152 check ink levels 144 clean printhead 151 diagnostic page 154 print quality report 154 printhead 151 replace ink cartridges 145
manual faxing receive 62 send 54, 55
margin shift copies 90
margins incorrect 175 setting, specifications 34 text... 48 new defaults...
User Guide - Page 289
... streaks 190 Web pages 42 print cartridge latch, locating 14 print driver settings 40 version 248 print quality smeared ink 179 print quality report 154 print settings print quality 179 print-carriage access door, locating 14 printer driver settings 40 version 248 Printer Status page print 101 printer status page information on 100 printer, align 152 printhead clean 151 printing slow, troubleshoot...
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