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HP 6500 Support Question

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Question posted by gammgmanju on December 14th, 2013

Black Ink Does Not Work For New Hp6500 Printhead

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Current Answers

Answer #1: Posted by DreadPirateRoberts on January 22nd, 2014 10:48 AM

DreadPirateRoberts

Member since:
November 19th, 2010

Points: 8,633,403

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Issue

After installing a cartridge or during normal use, the product does not print. The status lights blink and an error message might display on the product control panel:

'Cartridge Problem'
'Incompatible Cartridge'
'Cartridge Missing or Damaged'

These errors, including Incompatible cartridge can occur with the correct HP cartridges under certain circumstances. The cartridge might need to be reinstalled, the electrical contacts could be dirty, the cartridges might need to be aligned, or there could be a failure of the cartridge or printer.

https://support.hp.com/us-en/product/HP-Deskjet-F4400-All-in-One-Printer-series/3742084/model/3742085/document/c00864517

Related HP 6500 Manual Pages

Wired/Wireless Networking Guide - Page 3

... ways, including in the initialization process, which keeps print nozzles clear and ink flowing smoothly. Contents English Set up Wireless (802.11) communication 4 Step 1: Obtain required information and equipment 4 Step 2: Install software for printing, and in printhead servicing, which prepares the device and cartridges for your firewall to reduce risk of injury from wall...

Wired/Wireless Networking Guide - Page 6

... a computer running Windows, select either Install Network/Wireless Device or Add a Device when prompted. Or press the Setup ( ) button on will recover a network communication issue. 6 Solving wireless (802.11) problems To determine the strength of the wireless network Turn off the router, HP device, and your HP Officejet/Officejet Pro device over a network, try the following tips might...

Wired/Wireless Networking Guide - Page 8

... this section) and follow any recommendations. Printer Series HP Officejet 6500 a. c. Run the Wireless Network Test (using a unique network name (SSID), then it is possible that your wireless computer could be connected to a nearby network that the HP Officejet/ Officejet Pro device is only available in English.) B. If the wireless connection is turned on the back of connections...

Additional information - Page 1

..., some residual ink is left in the cartridge after you install the software-either from the cartridges is used . HP Officejet 6500 Wireless SCAN PHOTO COPY START SCAN PRINT PHOTO Quality START COPY Black Color Setup Cancel Symbols To change the device control panel language: 1. www.hp.com Printed in printhead servicing, which prepares the device and cartridges for...

Additional information - Page 1

In addition, some residual ink is left in printhead servicing, which keeps print nozzles clear and ink flowing smoothly. HP Officejet 6500 SCAN PHOTO START SCAN PRINT PHOTO COPY Quality START COPY Black Color Setup Cancel Symbols To change the device control panel language: 1. Note: Ink from the cartridges is used . www.hp.com Printed in Malaysia Imprimé en...

User Guide - Page 9

... installer (Mac OS X 137 To set up wireless communication using the device control panel with wireless setup wizard...137 To turn off wireless communication 137 Connect the device using an ad hoc wireless network connection 138 Guidelines for reducing interference on a wireless network 138 Configure your firewall to work with HP devices 138 Change the connection method 139 Guidelines...

User Guide - Page 10

... 154 To evaluate the Print Quality Diagnostic Page 155 Ink Levels...155 Good color bars...155 Ragged, irregularly streaked, or faded bars 156 Regular white streaks in the bars 157 Bar colors are not uniform 157 Large Black Font Text 158 Alignment Patters...158 Clean the device...159 Clean the scanner glass 159 Clean the...

User Guide - Page 59

... press Start on the line until the fax transmission is connected to the device. Press START FAX Black or START FAX Color. Dial the number by the calling card service. You must use the ... feeder, you are ready to send the fax, press START FAX Black or START FAX Color. To send a fax manually from the device control panel 1. Load your originals. Proceed to the next step to...

User Guide - Page 63

... Set new default settings Change the fax resolution The Resolution setting affects the transmission speed and quality of faxed black-andwhite ...device control panel 1. For additional information, see Load originals. 2. The device sends all color faxes using the keypad, press Speed Dial or a one automatically sends the fax in black and white. If the device detects an original loaded in black...

User Guide - Page 67

...condition is too large, such as it receives new faxes. NOTE: If you turn off the device, all faxes stored in memory are deleted from the device control panel 1. Select Advanced Fax Setup, and... reprint all received faxes in an error condition. Press START FAX Black or START FAX Color on your country/region, the device might have received, print the Fax Log. NOTE: Depending on ...

User Guide - Page 139

... out the settings of the wireless device. The sending device must be on a wireless network • Configure your firewall to work with HP devices • Change the connection method • Guidelines for ensuring wireless network security Understand 802.11 wireless network settings Network name (SSID) By default, the device looks for the wireless network name or SSID named "hpsetup...

User Guide - Page 147

...; Solve scan problems • Solve fax problems • Solve network problems • Solve wireless problems (some models only) • Solve photo (memory card) problems • Solve device management problems • Troubleshoot installation issues • Clear jams • Errors Work with ink cartridges To ensure the best print quality from the HP all-in-one...

User Guide - Page 148

... must be parked on the product. Chapter 9 Information on ink cartridges and the printhead The following to prevent ink leaking from the print carriage or other damage from occurring to the product: ◦ Make sure you have a new ink cartridge available before removing the old ink cartridge. The instructions in this user guide are for first...

User Guide - Page 149

...: At this information (see www.hp.com/go to order cartridges, go /inkusage. Open the ink cartridge access door. Work with ink cartridges 145 using these instructions when you do not have a new ink cartridge available before proceeding. NOTE: Ink from the cartridges is turned on the page. When you follow the prompts to select your...

User Guide - Page 151

... insert the ink cartridge into place and is seated firmly in order to snap it off. 6. Close the ink cartridge door. Using the colored shaped icons for each ink cartridge you are replacing. 8. 5. Twist the orange cap to correctly install the ink cartridges. CAUTION: Do not lift the latch handle on the ink cartridges Work with ink cartridges...

User Guide - Page 159

... do not need to avoid possible printing delays. When you may need to the ink cartridges in the printer as follows: Item 1 2 3 Cartridge color Black Ink Cartridge Cyan Ink Cartridge Magenta Ink Cartridge Print and evaluate a print quality report 155 Good color bars ▲ Look at the Ink Level number in Line 21. They should be uniform in...

User Guide - Page 160

Example of Bad Color Bars - Remove the cartridge corresponding to have ink. 2. For more information, see Replace the ink cartridges. 3. The top black bar is irregularly streaked or fading. Reinstall the cartridge and make sure it is properly vented. If replacing the ink cartridge does not help, contact HP - Clean the printhead. the printhead may need to the...

User Guide - Page 161

... might not appear on the Print Quality Diagnostic report: • Avoid leaving opened ink cartridges outside of the printer for an extended period of time. • Wait until a new cartridge is not 0, or aligning does not help, clean the printhead. Print another Print Quality Diagnostic report. For more information, see Align the printer...

User Guide - Page 186

... missing or blank. • Solution 1: Make sure you turn off the device properly, by using genuine HP ink cartridges • Solution 2: Check the ink levels • Solution 3: Check the print settings • Solution 4: Check the paper type • Solution 5: Clean the printhead • Solution 6: Contact HP support 182 Maintain and troubleshoot Go to properly...

User Guide - Page 263

... must be installed and running. Print specifications Black print resolution Up to 1200 dpi with pigmented black ink Color print resolution HP enhanced photo quality (up to the Internet. Also, the HP Digital Imaging Monitor in -One must be connected to the complexity of a firewall as the device. • An Internet connection (required for some...