HP 6500 Support Question
HP 6500 Support Question
Find answers below for this question about HP 6500 - Officejet Wireless All-in-One Color Inkjet.Need a HP 6500 manual? We have 5 online manuals for this item!
Question posted by bag2glw on February 19th, 2014
Black Ink Won't Print On Printer E709a
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Related HP 6500 Manual Pages
Wired/Wireless Networking Guide - Page 6
... any problems and have been turned on. After you are encountering problems connecting the HP Officejet/Officejet Pro device to your wireless network. To determine the strength of the wireless signal, print a Wireless Network Test from the HP device control panel. (For more information, see "Solving wireless (802.11) problems" on page 6.
The following suggestions in the Dock. (HP...
Wired/Wireless Networking Guide - Page 10
...device over the network, your network or the router manufacturer for the device, and then select Reconfigure Wireless Settings.
2. Or - Right-click the printer icon, and then click Properties, Document Defaults, or Printing...3. Make sure the wireless version of the HP Officejet/Officejet Pro device is connected wirelessly has Standard TCP/IP Port as the default printer driver (Windows only)...
User Guide - Page 8
... OS X 99 Open the HP Printer Utility 99 HP Printer Utility panels 99 Use the HP Device Manager (Mac OS X 100 Understand the printer status page 100 Understand the network configuration page 101 Configure network options...102 Change basic network settings 103 View and print network settings 103 Turn the wireless radio on and off (some...
User Guide - Page 16
... the ink cartridges area.
12
Get started During the warranty period, this device has a specific model number. Finding the device model number
In addition to configure print settings, calibrate the device, clean the printhead, print the configuration page, order supplies online, and find support information from the trays and
accessories
Provide the latest printer software, and product...
User Guide - Page 97
... panel and click Supplies Status. *
Provides current status of ink cartridges.
• Printer status information: Click the Information tab, and then click a selection in the left pane. Device control panel
to replace the ink cartridges until print quality becomes unacceptable. If you receive a low-ink alert, consider having a replacement cartridge available to display the Cartridge...
User Guide - Page 100
... and indicators provide estimates for each cartridge. Services
• Print a Printer Status Report: Allows you to open the Network Toolbox 1. Network
NOTE: The Network tab is only shown if the device has an active network or wireless connection. to print the Printer Status page of the installed ink cartridges. To open the Network Toolbox and change some...
User Guide - Page 104
...Device Manager entry. 2. Understand the printer status page
Use the Printer Status page to: • View current device information and ink cartridge status • Help troubleshoot problems The Printer Status page also contains a log of the menu bar, type HP Device... support for the device,
register the device, and find information about returning and recycling used printing supplies. When you...
User Guide - Page 105
..., and
then press OK. • Toolbox (Windows): Click the Services tab, and then click Print a Test Page. • HP Printer Utility (Mac OS X): Click Device Information from the trays and accessories.
• Ink Cartridge Status: Shows the estimated ink levels (represented in graphical form as gauges) and the part numbers and expiration dates of pages...
User Guide - Page 148
... the HP Solution Center, Toolbox (Windows), the HP Printer Utility (Mac OS X), or the embedded Web server. Possible solutions include checking the estimated ink levels remaining in the service station. ◦ Make sure you have a new ink cartridge available before removing the old ink cartridge. The print carriage should not be parked on the right...
User Guide - Page 159
... becomes unacceptable. You do not need to the ink cartridges in the printer as follows:
Item 1 2 3
Cartridge color Black Ink Cartridge Cyan Ink Cartridge Magenta Ink Cartridge
Print and evaluate a print quality report 155 The bars correspond to replace that ink cartridge. There should have sharp edges. To evaluate the Print Quality Diagnostic Page
This section includes the following topics...
User Guide - Page 163
... work , contact HP. If the Print Quality Diagnostic report indicates that the printer is working correctly, try the following: • Use genuine HP ink cartridges - Lift the scanner lid. HP cannot guarantee the quality of non-HP ink. • Clean the printhead. • Align the device. • If none of a print, use the software
you installed...
User Guide - Page 169
... ink may be running low on the product. When the printhead overheats, the printer slows down to allow it to print
Check the system configuration and resources Make sure the computer meets the minimum system requirements for the latest troubleshooting information, or product fixes and updates. For more information, see Clean the printhead. Device...
User Guide - Page 170
...the print driver.
For more information on paper-feed problems, see Load media.
166 Maintain and troubleshoot Check the color print settings Make sure Print in ...device and Check the estimated ink levels. For more information, see Solve paper-feed problems.
There is no blank page. Chapter 9
Check the media settings • Make sure you select the correct print quality settings in the printer...
User Guide - Page 183
... • Solution 4: Check the ink levels • Solution 5: Check the print settings • Solution 6: Align the printer • Solution 7: Clean the printhead • Solution 8: Contact HP support
Print quality troubleshooting 179 Print quality troubleshooting
Use this section to solve these print quality problems: • Wrong, inaccurate, or bleeding colors • Ink is not filling the...
User Guide - Page 185
... in grayscale.
When you are set incorrectly. You do when printed on paper. NOTE: On some computer screens, colors might have insufficient ink. For more information, see if advanced color settings such as HP Advanced Photo Paper, is required. Solution 6: Align the printer Solution: Align the printer. If this did not solve the issue, try the...
User Guide - Page 186
...: The printer needed to : www.hp.com/support.
This allows
the device to see if the print quality problem still exists. Evaluate the print quality report to properly protect the printhead.
Solution 7: Clean the printhead
Solution: Check the following solutions if the ink is not filling the text or image completely so that it appears...
User Guide - Page 187
... in the input tray. • Check the print quality setting and make sure it is appropriate for planning purposes only.
Solution 1: Make sure you are using a non-HP supply will not be covered under warranty. Print the image with HP printers to help you receive a low-ink alerts, consider having a replacement cartridge available to...
User Guide - Page 190
... solve the issue, try the next solution.
Solution 3: Check the ink levels Solution: Check the estimated ink levels in the device. For more information, see : Load media Cause: The paper was set too low. Chapter 9
• Solution 3: Check the ink levels • Solution 4: Align the printer • Solution 5: Clean the printhead • Solution 6: Contact HP...
User Guide - Page 199
... the printer or tray Use only media that is printing very slowly. • Solution 1: Use a lower print quality setting • Solution 2: Check the ink levels • Solution 3: Contact HP support
Solution 1: Use a lower print quality setting Solution: Check the print quality setting. The product prints slowly
Try the following solutions if the product is supported for the device...
User Guide - Page 263
... an HP Officejet 6500 (E709d) or HP Officejet 6500 (E709r), the HP All-in the Windows Taskbar must be turned on the computer. On a Macintosh computer, once the software is installed, it is always available when you turn on and you have, see Finding the device model number
Mode Best
Normal
Fast
Type Black Color Black Color Black Color
Scan resolution...
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