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HP 6500 Support Question

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Question posted by djnPr on April 25th, 2014

Black Ink Will Not Print On Hp6500 Printer Ink Levels Are Good

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Related HP 6500 Manual Pages

User Guide - Page 10

......151 Align the printer...152 Usage information collection 153 Print and evaluate a print quality report 154 To print a print quality report 154 To evaluate the Print Quality Diagnostic Page 155 Ink Levels...155 Good color bars...155 Ragged, irregularly streaked, or faded bars 156 Regular white streaks in the bars 157 Bar colors are not uniform 157 Large Black Font Text 158...
User Guide - Page 11

... 185 Printouts are faded or have dull colors 187 Printouts seem blurry or fuzzy 189 Printouts are slanted or skewed 190 Ink streaks on the back of the paper 191 Paper is not picked up from the input tray 192 Poor black text...193 The product prints slowly 195 Solve paper-feed problems...195...
User Guide - Page 84

Chapter 6 By default, the device is set to select one of the following topics: • Print fax confirmation reports • Print fax error reports • Print and view the fax log • Clear the fax log • Print the details of the fax on the Fax Sent Confirmation report. NOTE: Ink level alerts and indicators provide estimates for...
User Guide - Page 97

... of jobs that are being processed, the operating status of the device, and the status of the device. * Ink level alerts and indicators provide estimates for monitoring the device. Click the Cartridge Details button to replace the ink cartridges until print quality becomes unacceptable. Monitor the device This section provides instructions for planning purposes only. You do...
User Guide - Page 100

... Change Settings... NOTE: Ink level alerts and indicators provide estimates for each cartridge. For more information, see Align the printer. • Clean Printhead: Guides you to order supplies for the device. To open the Network Toolbox and change the IP address, turn the wireless radio on or off, perform tests, and print reports. Telephone numbers are...
User Guide - Page 104

... problems The Printer Status page also contains a log of the menu bar, type HP Device Manager in the Dock. From here, you can check for software updates, configure more software options, and perform maintenance procedures such as checking the ink levels for planning purposes only. You do not need to avoid possible printing delays. Chapter...
User Guide - Page 105

To print the Printer Status page • Device control panel: Press Setup, select Print Report, select Printer Status, and then press OK. • Toolbox (Windows): Click the Services tab, and then click Print a Test Page. • HP Printer Utility (Mac OS X): Click Device Information from the trays and accessories. • Ink Cartridge Status: Shows the estimated ink levels (represented in ...
User Guide - Page 148

... check the estimated ink levels from occurring to the product: ◦ Make sure you have a new ink cartridge available before removing the old ink cartridge. Chapter 9 Information on ink cartridges and the printhead The following to prevent ink leaking from the print carriage or other damage from the HP Solution Center, Toolbox (Windows), the HP Printer Utility (Mac...
User Guide - Page 149

... information, see HP inkjet supplies recycling program. If prompted, choose your product, and then click one , to order cartridges, go /inkusage. To replace the ink cartridges 1. NOTE: Ink from the cartridges is turned on the page. Do not leave the ink cartridge outside of the product for printing, and in another printer, the ink level indicator might be...
User Guide - Page 159

... uniform in the printer as follows: Item 1 2 3 Cartridge color Black Ink Cartridge Cyan Ink Cartridge Magenta Ink Cartridge Print and evaluate a print quality report 155 If any of the bar level indicators are low, you receive an ink alert message, consider having a replacement cartridge available to replace that ink cartridge. Good color bars ▲ Look at the Ink Level number in...
User Guide - Page 169

... return to overheat. Error message appears on ink. Low ink levels Check the estimated ink levels in the device driver. Insufficient ink may be running low on control-panel display A non-recoverable error has occurred Disconnect all cables (such as the print quality. Solve printing problems 165 When the printhead overheats, the printer slows down to allow it to replace...
User Guide - Page 170

... Check the estimated ink levels. Check the margin settings Make sure the margin settings for the media loaded in the trays. • Make sure the page settings in the printer driver match the page size of media loaded in the print driver. Move the device away from the source of the device. For more information on...
User Guide - Page 183

..., or bleeding colors If your printout. • Colors run into each other , or look like they are using genuine HP ink cartridges • Solution 2: Check the paper loaded in the input tray • Solution 3: Check the paper type • Solution 4: Check the ink levels • Solution 5: Check the print settings • Solution 6: Align the printer • Solution...
User Guide - Page 185

... 6: Align the printer Solution: Align the printer. For more information, see: Check the estimated ink levels Cause: The ink cartridges might have insufficient ink. You do when printed on paper. Solution 5: Check the print settings Solution: Check the print settings. • Check the print settings to see if the color settings are running into each other. NOTE: Ink level alerts and...
User Guide - Page 186

... off the device properly, by using genuine HP ink cartridges • Solution 2: Check the ink levels • Solution 3: Check the print settings •...ink cartridges. This allows the device to properly protect the printhead. Cause: There was a problem with the printhead. Chapter 9 Aligning the printer can help ensure excellent print quality. After cleaning the printhead, print a print...
User Guide - Page 187

... to see : Check the estimated ink levels Cause: The ink cartridges might have insufficient ink. You do not need to avoid possible printing delays. If you believe you purchased genuine HP ink cartridges, go to: www.hp.com/go/anticounterfeit Cause: Non-HP ink cartridges were being used. Print the image with HP printers to help you easily produce...
User Guide - Page 190

... sure that the paper is not set too low. Solution 3: Check the ink levels Solution: Check the estimated ink levels in the device. For more information, see : Align the printer Cause: The printer needed to avoid possible printing delays. Solution 2: Check your print settings Solution: Check the print quality setting and make sure it is loaded correctly in the input...
User Guide - Page 197

...of the device can damage the ink cartridges). Solution 5: Check for a paper jam Solution: Check for technical support. Cause: The rollers were dirty and needed to print the ...the ink cartridges or printhead is not necessary. • Solution 1: Wait a couple of minutes and attempt to reprint • Solution 2: Use TrueType or OpenType fonts • Solution 3: Align the printer •...
User Guide - Page 199

... the following solutions if the product is supported for the device and the tray being used. Solution 2: Check the ink levels Solution: Check the estimated ink levels in the ink cartridges. When the printhead overheats, the printer slows down to allow it to replace the ink cartridges until print quality becomes unacceptable. Solution 3: Contact HP support Solution: Contact HP...
User Guide - Page 244

... Sensor issue There is selected, click Resume. 4. If Hold is a problem with sensing ink levels Try the following solutions to resolve the issue. Previously used in order, with the most...If prompted, choose your product to print again. Check the print quality of the printer for service. Solutions are previously used: The genuine HP ink cartridge was previously used genuine HP ...

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