HP 5590 Support Question

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Question posted by parsonp on July 13th, 2013

Hp5590 Scanner

The scanner stops working and the software freezes after document loads in the auto sheet feeder. How do I fix this problem. We are using Windows 8

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Answer #1: Posted by banano360 on July 13th, 2013 1:42 PM

banano360

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Try resetting your printer in the printer settings

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HP Scanjet 5590 digital flatbed scanner - User's Manual - Page 5

... or hardware problems 18 scanner has stopped working properly 19 additional troubleshooting information 19 product support 20 accessibility website 20 hp scanjet website 20 support process 20 regulatory information and product specifications 24 scanner specifications (with ADF where indicated 24 transparent materials adapter (TMA) specifications 24 automatic document feeder (ADF...

HP Scanjet 5590 digital flatbed scanner - User's Manual - Page 6

... buttons • Includes TWAIN connectivity to use the hp scanjet 5590 digital flatbed scanner and its accessories, resolve installation problems, and reach customer support. how to use the scanner 1 This manual describes how to most popular imaging software programs • Includes commercial TWAIN for document management and customized business software See the Readme file on your CD...

HP Scanjet 5590 digital flatbed scanner - User's Manual - Page 7

...Scans the original document to your e-mail software (if the software is scanning, or cancels a series of three ways: from the front-panel buttons, from the HP Director, or from the automatic document feeder (ADF). Also shows error codes that identify scanner problems. automatic document feeder (ADF) The hp scanjet 5590 digital flatbed scanner has an automatic document feeder (ADF) that will...

HP Scanjet 5590 digital flatbed scanner - User's Manual - Page 8

... documents. 3 hp scanjet 5590 digital flatbed scanner Instructions for your choice. To start the HP Photo & Imaging software, double-click the HP Director icon on your needs. If you want more . From this manual. Generally, the program is installed. The scanner optimizes settings based on the desktop. Use the following guidelines to use online Help; The HP Director window...

HP Scanjet 5590 digital flatbed scanner - User's Manual - Page 9

...scanner. The software sends the scanned file to the specified location. If you use the scanner 1 Place the originals face-down on the front of the scanner, or change the button settings in old pictures. option in the ADF. 2 Press the SCAN DOCUMENT...correction on or off, select Auto Correct Photos from the HP Director instead of using the buttons on the scanner glass, as a PDF. ...

HP Scanjet 5590 digital flatbed scanner - User's Manual - Page 10

... e-mail software program. 1 Place the original face-down on the scanner glass, as indicated by the reference marks, or face-up in the ADF. 2 Press the FILE DOCUMENTS button ( ). Click Continue. Select the e-mail program that you want to preview scans before you want to a printer. 5 hp scanjet 5590 digital flatbed scanner Note: If you e-mail it to use...

HP Scanjet 5590 digital flatbed scanner - User's Manual - Page 11

...scanjet 5590 digital flatbed scanner is no preview image for one hour, open the HP Director, and click Settings. Speed tab. Note: There is selected, and then click Settings. To use the scanner...when you are scanning from the HP Photo & Imaging software. use the Power Save button Use the POWER SAVE button ( ) to use the scanner again, press any copy settings, such as indicated by...

HP Scanjet 5590 digital flatbed scanner - User's Manual - Page 12

... use the automatic document feeder (ADF) for the HP Scanjet 5590 scanner. Load a document and center it in the document input tray, with the onesided option. choose acceptable media for and remove curls, wrinkles, staples, paperclips, and any other side in the ADF, check for the ADF The ADF works best when the originals meet these criteria, scan from the scanner...

HP Scanjet 5590 digital flatbed scanner - User's Manual - Page 14

... TMA accepts, place the transparency on the scanner glass, place a white sheet of paper on top of the transparency, and then scan as usual. • When scanning a 35 mm slide or negative, the scanner software automatically enlarges the image to approximately 11 cm by 15 cm (4 by using the TMA, press the SCAN PICTURE button...

HP Scanjet 5590 digital flatbed scanner - User's Manual - Page 15

... standard 35 mm slides or negatives, use the TMA light source and the positioning plate. to start the scanning process 1 Place the positioning plate on the scanner glass, and match the reference mark ... on the scanner glass. (The emulsion side is dull.) 2 If you are scanning fewer than three slides, insert the slide light shield after you need the negative holder. For negatives, you load the last...

HP Scanjet 5590 digital flatbed scanner - User's Manual - Page 16

... damaged. Use the arrow icons on the negative light shield to load negatives into the TMA light source 1 Load a negative...load the negative strip. Load the negative strip into the negative holder with a negative light shield 2 - chapter 3 to position it correctly. 3 Slide the negative holder into the slide holder on the front of the scanner. 11 hp scanjet 5590 digital flatbed scanner...

HP Scanjet 5590 digital flatbed scanner - User's Manual - Page 19

If you might solve the problem. Use the following steps to remove the clear ADF window, clean it, and replace it in the ADF. 1 Unplug the power cord and the connector from the scanner to the ADF. 3 2 Remove the ADF from the scanner by opening the ADF and lifting it . 3 Place the unfolded cloth into the...

HP Scanjet 5590 digital flatbed scanner - User's Manual - Page 20

... that each side is dry and free of the optic latches underneath the gray tab and not above the tab. 7 Place the ADF on the scanner. 15 hp scanjet 5590 digital flatbed scanner Slide the clear ADF window forward until it clicks into place.

HP Scanjet 5590 digital flatbed scanner - User's Manual - Page 23

...USB troubleshooting information, see scanner has stopped working properly. c. e. Turn the scanner on the front panel of the scanner indicates that the USB cable is open. Disconnect the cable that the USB cable is securely connected between the scanner and the computer. d. user's manual 18 scanner initialization or hardware problems This section contains solutions...

HP Scanjet 5590 digital flatbed scanner - User's Manual - Page 24

... whether the problem is working properly If the scanner stops scanning, complete the following steps, in Windows XP, click Start, and then click Control Panel). For more information about the HP Photo & Imaging software itself. 19 hp scanjet 5590 digital flatbed scanner a. You might need to the scanner. d. This Help system provides information about the HP Scanjet 5590 scanner as...

HP Scanjet 5590 digital flatbed scanner - User's Manual - Page 25

If you can get help , drivers, and software updates at that website. 4 Contact your scanner. The HP Consumer Support Website is available in English only.) 3 Use HP e-support. product support 6 This section contains support information, including phone numbers and website information. hp scanjet website Visit www.hp.com for a variety of information about your local...

HP Scanjet 5590 digital flatbed scanner - User's Manual - Page 26

.... the version of the scanner software (located on the scanner) - phone support is ...using the above options, call HP while you are in front of your computer and scanner...973 800 728 21 hp scanjet 5590 digital flatbed scanner For faster service, please ...problem by phone. After the warranty period, call the HP Product Support Center, which can change without notice. U.S. the scanner...

HP Scanjet 5590 digital flatbed scanner - User's Manual - Page 28

... +66 (0) 2 353 9000 Trinidad & Tobago 1 800 7112884 United States 1 800 474-6836 (800 HPINVENT) Venezuela 01 800 4746 8368 Vietnam +84 (0) 8 823 4530 23 hp scanjet 5590 digital flatbed scanner chapter 6 other phone support worldwide HP Product Support Center phone numbers and polices can change.

HP Scanjet 5590 digital flatbed scanner - User's Manual - Page 29

...Scanner type Flatbed with automatic document feeder (ADF) Weight with ADF 5.7 kg (12.6 lbs) Size with ADF 488 mm by 340 mm by 162 mm (19.21 by 13.39 by 6.38 inches) Scanning element Charged-coupled device Interface USB 2.0 Hi-Speed Optical resolution 2400 by scanner...50.8 mm on the HP Photo & Imaging software CD. The HP Scanjet 5590 scanner is ENERGY STAR® compliant. North America ...

HP Scanjet 5590 digital flatbed scanner - User's Manual - Page 30

... shopping section. 25 hp scanjet 5590 digital flatbed scanner For other regions, use www.hp.com and select your local retailer or online at your language. chapter 7 automatic document feeder (ADF) specifications Name Description... Storage: -40° to 60° C (-40° to 140° F) Operating the scanner, ADF, and TMA: 15 percent to 80 percent noncondensing 10° to 35° C (50...