HP 5590 Support Question
HP 5590 Support Question
Find answers below for this question about HP 5590 - ScanJet Digital Flatbed Scanner.Need a HP 5590 manual? We have 3 online manuals for this item!
Question posted by dinojay52 on July 26th, 2019
How Do I Clear A Multi-sheet Paper Jam In The Adf Of A Hp5590 Scanner?
I have a HP 5590 scanner with an ADF. The ADF fed through several pages at once and they are now wedged halfway through the scanner. Half the paper is in the output tray but none in the input. I pulled the paper a bit but it won't budge. How do I clear this jam without wrecking the scanner or tearing my document to pieces?
Current Answers
Answer #1: Posted by Odin on July 27th, 2019 7:29 AM
Odin
Member since:
April 10th, 2010 Points: 41,236,690
Member since:
April 10th, 2010 Points: 41,236,690
Although intended for a printer, the tips at https://www.computerhope.com/issues/ch000980.htm might be helpful. Good luck!
Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.
Related HP 5590 Manual Pages
HP Scanjet 5590 digital flatbed scanner - User's Manual - Page 5
... 19
product support 20
accessibility website 20 hp scanjet website 20 support process 20
regulatory information and product specifications 24
scanner specifications (with ADF where indicated 24 transparent materials adapter (TMA) specifications 24 automatic document feeder (ADF) specifications 25 environmental specifications for the scanner, ADF, and TMA 25 purchase accessories 25
iii
HP Scanjet 5590 digital flatbed scanner - User's Manual - Page 6
...; Requires 180 MB of disk space
Software and
• Can scan slides and negatives
HP Commercial Scanjet 5590 TWAIN
(both software programs can be installed)
• Enables front-panel scanner buttons
• Includes TWAIN connectivity to use the hp scanjet 5590 digital flatbed scanner and its accessories, resolve installation problems, and reach customer support.
how to use the...
HP Scanjet 5590 digital flatbed scanner - User's Manual - Page 7
... scan 35 mm slides or negatives. scanning overview
You can use to scan slides and negatives on page 9. Also shows error codes that identify scanner problems.
automatic document feeder (ADF)
The hp scanjet 5590 digital flatbed scanner has an automatic document feeder (ADF) that you press the COPY button. FILE DOCUMENTS button E-MAIL button
COPY button NUMBER OF COPIES button...
HP Scanjet 5590 digital flatbed scanner - User's Manual - Page 8
... buttons
The front-panel buttons on the Start menu, point to Programs or All Programs, point to Hewlett-Packard, point to the name of your scanner or to Scanners, and then click Photo & Imaging Director. If the HP Director icon is not on the desktop, on the scanner provide shortcuts to scan documents.
3
hp scanjet 5590 digital flatbed scanner
HP Scanjet 5590 digital flatbed scanner - User's Manual - Page 9
...then choose the options you scanning? Tip: The HP Scanning software can automatically correct your scan, select the Scan for editing on the scanner glass, as indicated by the reference mark, or face-up in the ADF.
2 Press the SCAN DOCUMENT button ( dialog ...the scan when you are sent to the specified location.
When you use the scanner
1 Place the originals face-down on page 6.
HP Scanjet 5590 digital flatbed scanner - User's Manual - Page 10
... the reference marks, or face-up in your e-mail program to a printer.
5
hp scanjet 5590 digital flatbed scanner print copies
Use the COPY button (
) to scan an original and send it , double-click the attachment in the ADF.
2 Press the E-MAIL button ( ).
Follow the on page 4. Note: There is attached to preview scans, see preview a scanned image on...
HP Scanjet 5590 digital flatbed scanner - User's Manual - Page 11
The copies are scanning from the ADF.
The scanner stays on for one hour, open the HP Director, and click Settings.
Open the HP Director, make sure that the hp scanjet 5590 digital flatbed scanner is no preview image for editing
The scanner uses optical character recognition (OCR) to convert text on a page to text that you are not using the OCR software...
HP Scanjet 5590 digital flatbed scanner - User's Manual - Page 12
... document feeder (ADF) for the HP Scanjet 5590 scanner. Before placing an original in the document input tray, with the onesided option.
If the originals do not meet the following specifications.
Follow
the instructions on top. Note: Avoid putting multipart forms, transparencies, magazine pages, gum-backed pages, and lightweight paper in the ADF tray
2 Adjust the paper guides to center...
HP Scanjet 5590 digital flatbed scanner - User's Manual - Page 13
...the last time you must set the ADF to scan only one side at a time. For two-sided copies, open the HP Director, click Settings and then click...Scanjet 5590 TWAIN software, see print copies on page 1. To change this setting, clear the Yes, scan both sides of a document smaller than 127 mm by 127 mm (5 by 12 inches). If you are you scanning? dialog box.
make copies from the ADF...
HP Scanjet 5590 digital flatbed scanner - User's Manual - Page 14
Slide light shield 5- You can use the Resize tool in the HP Director. Light source and slide holder
to connect the TMA cable to scan 35 mm slides ...items • To scan items larger than those that the TMA accepts, place the transparency on the scanner glass, place a white sheet of paper on top of the transparency, and then scan as usual.
• When scanning a 35 mm slide or ...
HP Scanjet 5590 digital flatbed scanner - User's Manual - Page 16
...on the positioning plate
2 Press the SCAN PICTURE button ( ) on the bottom side of the scanner.
11
hp scanjet 5590 digital flatbed scanner to complete the scanning process 1 Place the TMA light source into the slide holder of the ... 2 -
The TMA cable should fit in the groove that the shiny side faces the scanner glass when the TMA light source is in position on the same end of the TMA ...
HP Scanjet 5590 digital flatbed scanner - User's Manual - Page 18
... run to the edges and damage the scanner.
3 When you have sharp edges in images scanned by using the ADF, when
13 Caution! If too much glass cleaner is fed through it can damage the scanner. clean and maintain the ADF
The ADF requires periodic cleaning depending on the glass. Use an HP ADF cleaning cloth to the...
HP Scanjet 5590 digital flatbed scanner - User's Manual - Page 19
... at the notch. Take care not to the ADF.
3
2 Remove the ADF from the scanner by opening the ADF and lifting it in the paper input tray. Locate the clear ADF window containing the blue-green rectangles on your scanner. a. clean the ADF window If streaks exist on the underside of printed paper in the ADF. 1 Unplug the power cord and the connector...
HP Scanjet 5590 digital flatbed scanner - User's Manual - Page 20
... side is dry and free of the clear ADF window under the gray plastic film. c. Gently lift the edge of the large gray plastic film attached to the bottom of the optic latches underneath the gray tab and not above the tab.
7 Place the ADF on the scanner.
15
hp scanjet 5590 digital flatbed scanner b. Clean both sides before replacing.
HP Scanjet 5590 digital flatbed scanner - User's Manual - Page 21
...area around the small rubber pad to remove any paper dust. 4 Lower the green tab and feed-roller assembly. 5 Close the hatch
maintain the ADF
If misfeeds are available for worldwide delivery. It...the ADF connector to the scanner, and then connect the power cord to the scanner.
9 Use the ADF to scan up to order a new clear ADF window/optic assembly (C991560011). Note: If you do not have the HP ADF ...
HP Scanjet 5590 digital flatbed scanner - User's Manual - Page 22
...which are installing the scanner on a Microsoft®...scanner and an AC outlet. • Ensure that the power cable is securely connected between the
scanner... and a live electrical outlet or surge protector.
• If the power cable is connected to the scanner and then turn on the computer, in the scanner...are listed on the scanner box and in that...scanner and turn off the computer. scanner...
HP Scanjet 5590 digital flatbed scanner - User's Manual - Page 24
... your computer. For more information about the HP Photo & Imaging software itself.
19
hp scanjet 5590 digital flatbed scanner additional troubleshooting information
To solve other problems with the next...HP Director, click Help, and then click HP Scanjet 5590 scanner help. a. Follow the instructions on the computer screen, and then click Repair. • Install the scanner on page...
HP Scanjet 5590 digital flatbed scanner - User's Manual - Page 26
...
+213 (0) 61 56 45 43 +43 (0) 820 87 4417 +973 800 728
21
hp scanjet 5590 digital flatbed scanner For faster service, please be prepared to provide the following website to check the HP website on the scanner's CD label) -
After the warranty period, call HP while you cannot solve the problem by phone. phone support in Europe, Middle...
HP Scanjet 5590 digital flatbed scanner - User's Manual - Page 28
...3 3335 9800 (Outside Japan)
Korea, Republic of phone support in your country/region: www.hp.com/support. chapter 6
other phone support worldwide HP Product Support Center phone numbers and polices can change. Visit the following website to check the details...
1 800 474-6836 (800 HPINVENT)
Venezuela
01 800 4746 8368
Vietnam
+84 (0) 8 823 4530
23
hp scanjet 5590 digital flatbed scanner
HP Scanjet 5590 digital flatbed scanner - User's Manual - Page 30
Then select the shopping section.
25
hp scanjet 5590 digital flatbed scanner chapter 7
automatic document feeder (ADF) specifications
Name
Description
Size
475 mm by 320 mm by 92 mm (18.7 by 12.6 by 3.6 inches)
Weight
2.46 kg (5.4 lbs)
Paper tray capacity 50 pieces of 75 g/m2 (20-lb bond)
Maximum paper size
One-sided scanning: 210 mm by 355.6 mm (8.5 by...
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