HP 3390 Support Question
HP 3390 Support Question
Find answers below for this question about HP 3390 - LaserJet All-in-One B/W Laser.Need a HP 3390 manual? We have 8 online manuals for this item!
Question posted by chALFONZ on April 9th, 2014
How Do You Fix The Hp Laserjet 3390 No Paper Pickup Error
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Current Answers
Related HP 3390 Manual Pages
HP LaserJet 3050/3052/3055/3390/3392 All-in-One - Software Technical Reference - Page 6
Help 87
iv
ENWW Supplies Status (HP LaserJet 3390/3392 all-in-one only 59 Device Configuration 59 Network Configuration 62 Print Info Pages 63 Event Log...64 System...64 Device Information 65 Paper Handling 66 Print Quality...67 Paper Types...68 System Setup...69 Service...70 Print...70 Printing...71 PCL5e...72 PostScript...73 Fax...73 Fax...
HP LaserJet 3050/3052/3055/3390/3392 All-in-One - Software Technical Reference - Page 7
... Custom Print Task Quick Sets 91 Document Options 91 Correct Order for Straight Paper Path 92 Print on Both Sides (Manually 92 Manually printing on both sides (HP LaserJet 3050/3052/3055 allin-one 92 Manually printing on both sides (HP LaserJet 3390/3392 all-inone)...93 Flip Pages Up 93 Booklet Printing 94 Book and...
HP LaserJet 3050/3052/3055/3390/3392 All-in-One - Software Technical Reference - Page 10
...Source Is: drop-down menu 148 Type is: drop-down menu 148 Use Different Paper/Covers options 149 Front Cover and Back Cover options 150 First Page, Other Pages... Order for Straight Paper Path check box 162 Print on Both Sides (Manually) check box 162 Manually printing on both sides (HP LaserJet 3050/3052/3055 allin-one 162 Manually printing on both sides (HP LaserJet 3390/3392 all-inone ...
HP LaserJet 3050/3052/3055/3390/3392 All-in-One - Software Technical Reference - Page 15
...dialog box text strings ...115 Standard paper types and engine speeds 149 Watermark color values...158 Page orientation...163 Alerts...195 Paper Handling options and settings 213 Print ...HP LaserJet all-in-one software 295 HP LaserJet 3050 all-in-one media sources and destinations 316 HP LaserJet 3052/3055 all-in-one media sources and destinations 316 HP LaserJet 3390/3392 all-in-oneHP LaserJet...
HP LaserJet 3050/3052/3055/3390/3392 All-in-One - Software Technical Reference - Page 201
... as a taskbar icon or as insufficient memory)
For status alerts, a group of errors or a group of print-cartridge warnings can be alerted when certain events occur at the HP LaserJet 3050/3052/3055/3390/3392 all -in -one only) ● Close door ● Paper out ● Paper jam ● Manual feed ● Device errors (such as a desktop message.
HP LaserJet 3050/3052/3055/3390/3392 All-in-One - Software Technical Reference - Page 217
... errors (for example, insufficient memory) ● Cartridge Low ● Replace Cartridge ● Non-HP cartridge installed ● Unauthorized Supply Installed ● ADF Door Open ● ADF Jam
The HP ToolboxFX
ENWW
The HP ToolboxFX folders 195
Table 5-1 Alerts
Setting When the device cannot print
When the HP print cartridge is low or a non-HP cartridge is installed (HP LaserJet 3390...
HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 15
... feeder (ADF) pickup roller assembly (HP LaserJet 3052/3055/3390/3392 all-in-one 290 Cleaning the paper path...293 To clean the paper path from HP ToolboxFX 293 To clean the paper path from the all-in-one control panel 294 Changing the print cartridge...295 Changing the automatic document feeder (ADF) on the HP LaserJet 3390/3392 all-in...
HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 16
... Service menu...363 Restoring the factory-set defaults 363 Cleaning the paper path 363 T.30 protocol trace 364 Archive print...364
Appendix A Accessories and ordering information Supplies...3. 66 Memory (HP LaserJet 3390/3392 all-in-one 366 Cable and interface accessories...366 Paper-handling accessories (HP LaserJet 3390 all-in-one 366 User-replaceable parts...367
xiv
ENWW
HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 323
... feeder
(ADF) specifications, HP LaserJet
3050 all -in -one paper path. See Changing the automatic document feeder (ADF) pickup roller and load arm assembly (HP LaserJet 3052/3055/3390/3392 all -in -one ).
2. See To clean the scanner glass (HP LaserJet 3052/3055/3390/3392 all -in -one ).
4. See Print quality problems.
If the error persists, contact HP Customer Care. See Cleaning...
HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 346
....
In tray 2 (HP LaserJet 3390/3392 all-in -one has failed to a computer. Clear the jam from the computer software, or press Cancel. See HP Customer Care or the support flyer that the paper-length guide is using . Plug the all -in -one box. The all -in -one to cancel the job.
No paper pickup to cont...
HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 357
...input tray again.
Try printing on media from a faulty paper lot. The paper-length adjustment control in tray 2 or optional tray 3 (HP LaserJet 3390/3392 all-in -one only) is greater than one... paper-length adjustment control to the width and length of the pages.
The all -in -one time. See Configuration page.
The media guides might be incorrectly adjusted.
mode. The pickup roller...
HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 367
... media is set at one box. The paper-length adjustment control in tray 2 or optional tray 3 (HP LaserJet 3390/3392 all -in manual feed
the media input tray.
See HP Customer Care or the support flyer that is skewed (crooked). Open the rear output bin, or use longgrain paper. The pickup roller might be in -one time.
HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 385
... Laser Paper, Glossy HP Photo and Imaging Laser Paper, Matte HP Presentation Laser Paper, Soft Gloss
Description
Part number
Premium HP-brand paper for two-sided printing with Q6543A (letter) 150 sheets no sheets. Q1298A (letter)
High-gloss finish coating on both sides. User-replaceable parts
Product name Separation pad and pickup rollers
Automatic document feeder (ADF) (HP LaserJet 3390...
HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 417
... blocking faxes 80 books copying 135 scanning 148 BOOTP 168 both sides, copying HP LaserJet 3050 130, 223 HP LaserJet 3052/3055 131,
224 HP LaserJet 3390/3392 132,
225 both sides, printing on HP LaserJet 3390/3392 12 page sizes supported 343 paper specifications 35 part number 367 pickup roller assembly, replacing 299 replacing 297 alarm volume, adjusting 45
alert messages...
HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 419
...error-correction 93 extension phone receiving 107 factory-set defaults, restoring
241, 363 faded print 333 fax
activity log 95, 209, 361 ad hoc groups 71 additional devices... 261 double-sided copying HP LaserJet 3050 130, 223 HP LaserJet 3052/3055 131,
224 HP LaserJet 3390/3392 132,
225 double...paper 36 error messages control panel 323 critical 330 error-correction setting, fax 93 errors, PostScript ...
HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 422
...control panel, using 158 device polling 280 DHCP 163 direct mode 154 duplex settings 159 embedded Web server settings
157 gateways 186 HP ToolboxFX settings 157 IP ...44 troubleshooting 338 troubleshooting paper 28 types to avoid 27 wrinkled 337 memory Configuration page 269 deleting faxes 90 error messages 327 HP LaserJet 3050, base 2 HP LaserJet 3052/3055, base
3 HP LaserJet 3390/3392, base
4 ...
HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 423
... 378 pick-up rollers, ordering 367 pickup roller assembly, ADF 299 pixels per inch (ppi), scanning resolution 150 polling faxes 91 polling, device 280 ports cables, ordering 366 HP LaserJet 3050 8 locating on HP LaserJet
3052/3055 11 locating on HP LaserJet
3390/3392 13 types included 5 PostScript driver, HP ToolboxFX settings 281 PostScript, errors 357 power consumption 383 requirements 378...
HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 424
...pickup roller assembly
299 print cartridges 251, 295 reports, all -in -one 376 repair. See media print quality cleaning page, printing 240,
293, 363 HP ToolboxFX settings 279 settings 332 troubleshooting 332, 333 Print Settings tab, HP... paper sizes...HP LaserJet 3050 7
door release, locating on HP LaserJet 3052/3055 10
door release, locating on HP LaserJet 3390/3392 12
HP fraud hotline 285 non-HP...
HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 427
... locating on HP LaserJet
3390/3392 12 paper specifications 33, 34 part numbers 366 selecting 42 troubleshooting ADF pickup roller assembly,
replacing 299 blank pages 339 blank scans 353 checklist 304 cleaning page 240, 293, 363 Configuration page, printing
158 control panel messages 323 copy quality 347 copy size 350 copying 350 critical error messages 330...
Service Manual - Page 18
... assembly (6 of 7 64 Cleaning the ADF pickup-roller assembly (7 of 7 65 Cleaning the print path...65 HP LaserJet 3390/3392 all-in-one system block diagram 84 Internal components (base unit)...86 Engine control system...88 Engine-control-system circuit diagram 89 Laser/scanner system...90 Pickup/feed/delivery system...92 Image-formation system...93 Primary...
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