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Question posted by carolyntakle on June 21st, 2014

Scanner Wont Work

My Scanner Wont Work On My Epsom Xp-310

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Answer #1: Posted by TechSupport101 on June 21st, 2014 11:50 PM

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TechSupport101

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Hi. Either

1. You do not have a functional Scanner software - which you can downloand and installed from here http://www.epson.com/cgi-bin/Store/support/supDetail.jsp?oid=227224&infoType=Downloads&platform=OSF_W_XP-32

2. Or the scanner mechanism has a technical failure and should be serviced.

www.satechhelp.co.za

Related Epson XP-310 Manual Pages

User Manual - Page 3

... Connections 34 Accessing the Web Config Utility 34 Changing a USB Connection to a Wi-Fi Connection 34 3 Windows 19 Changing the Power Off Timer Setting - Contents XP-310 User's Guide...11 Product Basics ...12 Setting Up the Control Panel ...12 Control Panel Buttons and Lights 12 Adjusting Control Panel Position 13 Changing LCD...

User Manual - Page 11

XP-310 User's Guide Welcome to the XP-310 User's Guide. For a printable PDF copy of this guide, click here. 11

User Manual - Page 86

...as Gmail. • To PC (WSD) lets you must first set up WSD (Web Services for Devices) on your e-mail program. Press the arrow buttons to select how you connected your product to your ... you want to scan to start button to . 5. Press the start scanning. 86 Note: This works with a USB cable, select USB Connection. • If your product is connected directly to your computer...

User Manual - Page 123

... quality and a wider color range (does not affect the way the image displays on the scanner glass, your scanned image is scanned. If you can download and install Epson Scan scanning software... to overwrite previous files with Image Capture, you can scan with your Epson product from the DEVICES or SHARED list, if necessary. 3. Parent topic: Selecting Scan File Settings Scanning with Mac ...

User Manual - Page 175

... clean or transport your product. Caution: Do not use a hard brush, alcohol, or paint thinner to ship your product working at its best, you may leak. 175 Turn off the product. 2. Clean the scanner glass with a soft, lint-free cloth (microfiber is recommended), moistened with a soft, dry cloth. Cleaning Your Product Transporting...

User Manual - Page 179

... (To continue printing, press the start button to PC (WSD) function is available only for Devices). Turn the product off and then back on -screen instructions. (I-60) Your computer may not... pad needs service. Remove the jammed paper, then press the start button.) (E-02) A fatal scanner error has occurred. Replace the ink cartridge. Epson recommends using an access point, press the button ...

User Manual - Page 193

...the stalled print job, click Cancel, and click Yes. • Windows XP: Click Start and select Printers and Faxes. (Or open program windows. Click... name again, if necessary. • Windows 7: Click and select Devices and Printers. Click OK to close the open the Control Panel, select... 4. If that does not work, try restarting your product name, select Open, right-click the stalled print...

User Manual - Page 198

... Hardware and Sound, right-click your product name again, if necessary. Select Control Panel > Hardware and Sound > Devices and Printers. Right click the stalled print job, click Cancel, and click Yes. • Windows XP: Click Start and select Printers and Faxes. (Or open the Control Panel, select Printers and Other Hardware if...

User Manual - Page 212

... 8, Windows 7, or Windows Vista: Select EPSON Scan and click Uninstall/Change. • Windows XP: Select EPSON Scan and click Change/Remove. 6. Double-click Add or Remove Programs. Select Epson...and click Uninstall a program.) Select Epson Event Manager and click Uninstall/Change. • Windows XP: Open the Windows Control Panel utility. Note: If you see a User Account Control window...

User Manual - Page 215

... These sections list the technical specifications for end of these Microsoft operating systems: • Windows 8 • Windows 7 • Windows Vista • Windows XP Professional x64 Edition • Windows XP SP3 Note: Visit Epson's support website at www.epson.com/support (U.S.) or www.epson.ca/support (Canada) for the latest in compatibility and...

User Manual - Page 216

... your Mac should use one sheet at a time Parent topic: Technical Specifications Scanning Specifications Scanner type Photoelectric device Effective pixels Document size Scanning resolution Flatbed, color CIS 10,200 × 14,040 ... 100 sheets at 1200 dpi Maximum: 8.5 × 11.7 inches (216 × 297 mm) Scanner glass: US letter or A4 1200 dpi (main scan) 2400 dpi (sub scan) 216 Parent topic...

User Manual - Page 225

...the product for sufficient ventilation. Each connector has only one correct orientation. this may damage both devices connected by the cable. • Do not touch the flat white cable inside or around... the product for the paper to trap your fingers when closing the document cover or scanner. 225 It will not be fully ejected. • Avoid locations that extends beyond its base...

Product Specifications - Page 1

...™1 • Epson Connect™ - easily print from iPad®, iPhone®, tablets and smartphones2 • Small size without compromise. Expression® Home XP-310 Small-in-One® Printer Print | Copy | Scan | Photo | Wi-Fi ® • Easy setup and control - 1.44" LCD and control panel puts...

Product Specifications - Page 2

..., iPhone, tablet and smartphone2. You get the latest in your home and share your everyday projects with one set of cartridges is required. Expression Home XP-310 Small-in your office or across the globe. You get all your printer with color multi-packs3. Insert your selections and print. Print from anywhere...

Product Specifications - Page 3

Product protection you can count on The Epson Expression Home XP-310 comes standard with manual two-sided printing4 • Recyclable product5 •... on noisy distractions. Prints are smudge and water resistant. Original EPSON Whisper-quiet operation The Epson Expression Home XP-310 offers whisper-quiet printing and scanning, so you can . It measures "out of all, plain paper prints...

Product Specifications - Page 4

...the U.S. Expression® Home XP-310 Print | Copy | Scan | Photo | Wi-Fi® Specifications PRINT Printing Technology Printer Language Maximum Print Resolution ISO Print Speed† Minimum Ink Droplet Size COPY Copy Quality Copy Quantity Maximum Copy Size SCAN Scanner Type Photoelectric Device Optical Resolution Hardware Resolution Maximum Resolution Scanner Bit Depth CONNECTIVITY Standard...

Quick Guide and Warranty - Page 2

..., PC-free Individual ink cartridges available in different sizes and colors Where to wake it up your XP-310 (see the Start Here sheet), turn to this Quick Guide and your online User's Guide for ink...Arrow buttons and OK button Power button Cancel button Home button 2 Your XP-310 Start button See page 16 for instructions on using your product. The control panel makes it as shown....

Quick Guide and Warranty - Page 22

... ink cartridges may apply. Check your product for support, please have the following information ready: ■ Product name (XP-310) ■ Product serial number (located on the back of the product and under the scanner) ■ Proof of purchase (such as a store receipt) and date of purchase ■ Computer configuration ■ Description of...

Quick Guide and Warranty - Page 23

... States, Canada, or Puerto Rico, will be within five (5) working days of receipt of the FCC rules as a Class B digital device. What Epson Will Do To Correct Problems: Should your online User... Canada, or Puerto Rico. Declaration of Product: Model: Epson Multifunction printer C462L Epson America, Inc. Trade Name: Type of Conformity According to determine whether the printer requires ...

Start Here - Page 1

... Unblock or Allow to let setup continue. • If your CD/DVD drive and double-click Setup. XP-310 Start Here 1 Unpack 3 Load paper 1 3 4 2 4 Install ink cartridges Read these instructions before installing...Select Help or ? Print documents and photos from sleep mode. and/or email-enabled device. This information is unable to find my printer after connecting it is priming or you...