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Epson XP-300 Support Question

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Question posted by deborah53 on January 24th, 2014

Replaced Black Ink. Printer Contunions To Say Replace Black Ink

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Answer #1: Posted by SoCalWoman on January 24th, 2014 9:54 PM
This answer was accepted by the poster of the original question.
SoCalWoman

Member since:
December 16th, 2012

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Hello deborah53,

This error is usually caused by one of the following:

  1. The ink cartridge is damaged (either before or after purchase)
  2. The ink cartridge is not seated correctly in the holder
  3. The holder the cartridge sits in may be dirty

To check if the new ink cartridge is damaged replace it with a different (another new) cartridge, if possible. Check if message disappears.

To ensure the ink cartridge is correctly seated - when message appears on screen, press ok.  Check if cartridge appears to be sitting exactly as the others, and securely press down on the cartridge. Then press OK again.

Next, remove the ink cartridge, check holder and connections for debris, ink build up, etc. If dirty, clean the holder and the copper color connections. DO not touch these parts with your fingers to avoid possible damage.

Complete instructions for replacing the ink cartridges on your device, and troubleshooting issues can be viewed here

The link is a pdf file, once there you can review the information relevant to your issue on pages 19 through 22


Much appreciation to those who acknowledge our members for their contribution toward finding a solution.
~It always seems impossible until it is done~
Nelson Mandela

Related Epson XP-300 Manual Pages

Quick Guide - Page 16

... like new, don't place anything on the printer's control panel. 3. Load letter- Press if necessary and select F Setup on top of the ink cartridges. Check the pattern that prints to clean the print head ... are faint or have gaps in them, some of the nozzles in the print head may be clogged or ink may be running low in the lines. Follow the steps below to clean the cover, use it as a...
Quick Guide - Page 17

... x to continue printing temporarily with black ink; If you may need to be able to verify that doesn't help, contact Epson as described on your EPSON product often, it to clean it only if necessary. If the black cartridge is expended. You can clean the print head. You must replace it is expended, you...
Quick Guide - Page 18

... before the expiration date on images printed, print settings, paper type, frequency of ink remains in the same printer. sales) or www.epson.ca (Canadian sales). Use the following list when you order or purchase new ink cartridges: Ink color Black Cyan Magenta Yellow Standard-capacity 200 200 200 200 High-capacity 200XL 200XL 200XL...
Quick Guide - Page 19

... select F Setup. Dispose of it . Replacing Ink Cartridges Make sure you have obtained a replacement, or the ink remaining in the print head nozzles may dry out. 1. If an ink cartridge is low, you can continue printing until you are vacuum packed to be replaced and press OK. If ink gets in your printer. 2. If it gets in your...
Quick Guide - Page 20

... EPSON printer while ink is still placed correctly on the LCD screen, press OK and press down until it clicks into the holder and push it gently four or five times. Caution: Do not remove any other labels or seals, or ink may leak. 7. If you remove a low or expended ink cartridge, you replaced a cartridge...
Quick Guide - Page 21

... settings during or after the warranty period. E-10 Parts inside (see page 23), and turn it back on . Replace the ink cartridge(s). Contact Epson for help . E-01 E-02 Turn your EPSON printer off the printer, then turn it will be located in the upper-right corner of network data and settings. Solving Problems If...
Quick Guide - Page 23

... 2. If the edges are correct for more information. ■ Do not load paper with black ink; If the black cartridge is expended. Select Yes to separate the sheets a little. Select Wi-Fi Settings, then...the front right corner of the glass. If a color cartridge is expended, you must replace it from the edges slightly. ■ Make sure your original is positioned against the ...
Quick Guide - Page 27

■ When connecting the printer to a computer or other device with a cable, ensure the correct orientation of the correct size and rating. ■ Leave the ink cartridges installed. Each connector ...head and may leak from printing. ■ Before transporting the product, make sure you replace them with water. near medical equipment in the plug, make sure that contain flammable gases...
Quick Guide - Page 28

... a cold storage site, allow it in the printer. This may prevent normal operation. ■ When color ink is expended and black ink still remains, you can continue printing temporarily with black ink only. ■ To maintain optimum print head performance, some ink may be able to use , protect the ink supply area from dirt and dust and store...
Quick Guide - Page 30

...: EPSON Multifunction printer C462B Epson...printer or a part, the item replaced becomes Epson...replacement printer in the event that the EPSON printer... the printer requires ...The replacement printer ...B digital device. For ... (1) this device may not cause...ship a replacement printer to you...printer to Epson or its authorized service center, where the printer...device must provide proof of the date of the replacement...
User Guide - Page 6

... on the LCD Screen 122 Print Setting Options - Mac OS X 139 Conserving Low Black Ink with Mac OS X 130 Purchase Epson Ink Cartridges...132 Ink Cartridge Part Numbers ...132 Removing and Installing Ink Cartridges 133 Replacing Ink Cartridges Using a Computer Utility 137 Printing With Black Ink and Expended Color Cartridges 138 Printing With Expended Color Cartridges - Photo Mode 123...
User Guide - Page 125

... after cleaning and aligning the print head. Check Cartridge Status Purchase Epson Ink Cartridges Removing and Installing Ink Cartridges Replacing Ink Cartridges Using a Computer Utility Printing With Black Ink and Expended Color Cartridges Conserving Low Black Ink with Mac OS X Parent topic: Replacing Ink Cartridges Checking Cartridge Status on the LCD Screen Checking Cartridge Status with...
User Guide - Page 127

... Removing and Installing Ink Cartridges Related topics Printing With Black Ink and Expended Color Cartridges Checking Cartridge Status with Windows A low ink reminder appears if you try to print when ink is low, and...the expended cartridge and how you are printing, you may be able to replace an ink cartridge now, select Replace now and press the OK button. When you want to continue printing ...
User Guide - Page 132

... for printer set up and not for printing. Ink color Black Cyan Magenta Yellow Part number Standard-capacity 200 200 200 200 High-capacity 200XL 200XL 200XL 200XL Parent topic: Purchase Epson Ink Cartridges 132 sales) or www.epson.ca (Canadian sales). Yields vary considerably based on . Ink Cartridge Part Numbers Parent topic: Replacing Ink Cartridges Ink Cartridge...
User Guide - Page 138

Click the Ink Cartridge Replacement icon and follow the on-screen instructions to replace your product's control panel. 138 Replace the expended color cartridge as soon as necessary. Note: You cannot print with expended color ink cartridges using black ink. 2. Parent topic: Replacing Ink Cartridges Related concepts Purchase Epson Ink Cartridges Printing With Black Ink and Expended Color...
User Guide - Page 139

...Replacing Ink Cartridges Printing With Expended Color Cartridges - Note: If the message screen appears on another computer on an envelope. Select Plain Paper/Bright White Paper or Envelope as the paper type setting. 6. Epson Status Monitor 3 displays a print message. 9. Select the Black...Color Cartridges - Access the print settings in black ink with an expended color cartridge, you may ...
User Guide - Page 141

...: Replacing Ink Cartridges 141 Note: The window appears only when you reinstall the black ink cartridge. To use this feature, Epson Status Monitor must be enabled. • Click Yes to use a mixture of color inks to create black, or No to continue using the remaining black ink. Note: If you disable this feature to continue using the remaining black ink...
User Guide - Page 161

... OK button. Press the home button, if necessary. 4. Related concepts Check Cartridge Status Related references Paper Jam Problems Where to Get Help Related topics Replacing Ink Cartridges Printing With Black Ink and Expended Color Cartridges Loading Paper Running a Product Check Running a product check helps you determine if your product. 2. You see this screen: 6. Press...
User Guide - Page 184

... Selecting Basic Print Settings - Mac OS X Cleaning the Paper Path Related topics Replacing Ink Cartridges Loading Paper Grainy Printout If your printouts are grainy, try these solutions: • Make sure you loaded the printable side of the paper correctly for your printer software. 184 Mac OS X Selecting Printing Preferences - Parent topic: Solving Print...
User Guide - Page 200

...cartridge after the "replace cartridge" indicator comes on images printed, print settings, paper type, frequency of use of ink remains in printer damage. After some ink is used for... priming, the rest is available for resale. The use , and temperature. Color Cyan, Magenta, Yellow, Black 200 Yields vary considerably...

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