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Epson XP-300 Support Question

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Question posted by jfwalw on January 8th, 2013

My New Epson Xp-300 Wireless Printer Keeps Saying It Has A Paper Jam.

My new Epson XP-300 wireless printer keeps saying it has a paper jam but it doesn't and I don't know how to fix it

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Answer #1: Posted by tintinb on January 9th, 2013 7:05 PM

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To clear the paper jam from your Epson printer, you have to carefully follow the instructions provided from the video tutorial links below.

Video Tutorials on How to Clear Paper Jam

Useful articles on how to clear Epson printer paper jam.

If you have more questions, please don't hesitate to ask here at HelpOwl. Experts here are always willing to answer your questions to the best of our knowledge and expertise.

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Tintin

Related Epson XP-300 Manual Pages

Quick Guide - Page 1

XP-300 Small-in-OneTM Printer Quick Guide Your XP-300 2 Using Special Papers 4 Copying a Document or Photo 6 Printing From a Memory Card 7 Printing From Your Computer 9 Scanning a Document or Photo 13 Maintaining Your Product 16 Solving Problems 21 Notices 26

Quick Guide - Page 2

... printing Save paper by printing up your XP-300 (see the Start Here sheet), turn to this Quick Guide and your product. Your XP-300 After you set up to 4 pages on one touch Share the product on using your online User's Guide for instructions. Features Wireless printing and scanning from mobile devices with EPSON ConnectTM Print photos...

Quick Guide - Page 11

...Copy and page settings Application settings Printing With a Mac 11 Or check for your EPSON product as the Printer setting. Open the File menu and select Print. 2. Select your application at ...borderless photo, select a Paper Size setting with a Sheet Feeder - If you want isn't shown (for example, Scale), check for it in the settings for it in your EPSON product 3. Select your ...

Quick Guide - Page 14

....) 5. The image is connected directly to a wireless network, press u or d until you see its icon in the folder you see your computer name, then press x. Do one of the following : ■ If your printer is scanned and you have selected, or as shown on your EPSON product. If you don't move the original...

Quick Guide - Page 16

...Check and press OK. 4. If there are gaps in the sheet feeder. 2. or A4-size paper in the lines. Then press OK again to see if there are gaps or the pattern is faint..., if necessary, see page 17). 16 Maintaining Your Product Caution: To keep your printer looking like new, don't place anything on the printer's control panel. 3. If you need cleaning Nozzles are no gaps, select No and...

Quick Guide - Page 18

... you order or purchase new ink cartridges: Ink color Black Cyan Magenta Yellow Standard-capacity 200 200 200 200 High-capacity 200XL 200XL 200XL 200XL Note: We recommend that you try to room temperature for at www.epson.com/ink3 (U.S. The cartridges included with the printer are designed for printer setup and not for...

Quick Guide - Page 21

... may cause loss of the LCD screen. Carefully remove the paper jam (see page 25). E-01 E-02 Turn your EPSON printer off the printer, then turn it back on . We recommend that are ...corner of network data and settings. Error Indicators If you make sure no paper is jammed inside your EPSON printer are nearing the end of their service life. Solving Problems 21 E-10 ...

Quick Guide - Page 25

...FAQs and troubleshooting advice, or e-mail Epson. Check your product for support, please have the following information ready: ■ Product name (XP-300) ■ Product serial number (located... also purchase supplies from an EPSON authorized reseller. You can purchase genuine EPSON ink and paper at EPSON Supplies Central at epson.com/support (U.S.) or epson.ca/support (Canada) and ...

Quick Guide - Page 30

...the equipment being produced can be expected to be new or refurbished to determine whether the printer requires service. Operation is subject to quantity production ... you , freight prepaid, so long as a Class B digital device. When warranty service involves the exchange of Product: Model: EPSON Multifunction printer C462B Epson America, Inc. damage, maintenance or service from such use ; ...

Start Here - Page 1

... inside the printer. Note: You can change the language, press or to maintain reliability. XP-300 Small-in the... holder for Spanish speakers/Nota para hispanohablantes: Para obtener instrucciones de conﬁguración en español, consulte la Guía de instalación en www.epson...ink cartridges Note: Don't load paper yet. 1 Lift up the scanner unit, and wait until...

Start Here - Page 3

... numbers (123). If you see a Found New Hardware screen, click Cancel and disconnect the USB cable. Mac OS X: Double-click the Epson icon, if necessary. 4 Click Install (Windows) or Continue (Mac OS X) and follow the instructions on this information, contact the person who set up your printer's wireless network connection, you can view how...

Start Here - Page 4

.../recycle for professional results. XP-300 ink cartridges Color Black Cyan Magenta Yellow Standard-capacity 200 200 200 200 High-capacity 200XL 200XL 200XL 200XL EPSON Connect™, AirPrint, and Google Cloud Print™ Print and share from an EPSON authorized reseller. Setup is unable to find my printer after connecting it is securely connected...

User Guide - Page 3

Contents XP-300 User's Guide...11 Product Basics ...12 Setting Up the Control Panel ...12 Control Panel Buttons and Lights 12 Adjusting Control Panel Position 13 Changing LCD Screen Language 13 Selecting Wireless Network Settings From the Control Panel 14 Product Parts Locations ...16 Product Parts - Top...17 Product Parts - Mac OS X 22 Epson Connect...

User Guide - Page 7

... Mac OS X Printer Window 167 Cannot Print Over a Network...167 Cannot Scan Over a Network ...168 Printing a Network Status Sheet 169 Solving Copying Problems ...170 Product Makes Noise, But Nothing Copies 170 Product Makes Noise When It Sits for a While 171 Solving Paper Problems...171 Paper Feeding Problems...171 Paper Jam Problems ...172 Paper Ejection Problems ...173...

User Guide - Page 11

XP-300 User's Guide Welcome to the XP-300 User's Guide. 11

User Guide - Page 24

... product for wireless printing as described on your device, send it as an email, or upload it to learn more about Epson iPrint and check the compatibility of your product is using. 5. If you are connected to your product for the first time, set up your Epson wireless product. Note: Make sure your Epson printer and computer...

User Guide - Page 25

... product. 6. Locate your Google Account and can be accessed from any Chromebook, computer, Apple or Android device with internet access. Select the Google Cloud Print Services option. A separate browser window opens. 9. Parent topic: Epson Connect Solutions for a new Google Account and follow the on . Click Register. 7. Select the check box to agree to...

User Guide - Page 160

... must enter a new code. (I-31) To make wireless connection settings from your computer, insert your product CD into the access point or computer within two minutes. LCD code Condition/solution (E-01) A fatal error has occurred. Turn the product off and then back on again. If there is no paper jam, contact Epson for computers running...

User Guide - Page 171

... is not above the arrow mark on both sides of sheets. • If paper jams when you have problems feeding paper, try these guidelines: • Use new, smooth, high-quality paper that is not curled, creased, old, too thin, or too thick. • Load paper in the sheet feeder printable side up. • Do not load...

User Guide - Page 173

... set the wrong paper size. Parent topic: Solving Paper Problems Related references Paper Jam Problems Paper or Media Type Settings Related tasks Cancelling Printing Using a Product Button Related topics Loading Paper Solving Problems Printing from your computer. Load new paper and be damp or too thin. 7. Parent topic: Solving Paper Problems Related references Paper or Media Type...