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Question posted by peanutgreenia1025 on January 17th, 2016

What Do You Do When It Keeps On Saying Paper Jam But There Is No Paper?

What do you do when it keeps saying paper jam but there is no paper in the printer

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Answer #1: Posted by Odin on January 17th, 2016 6:13 PM

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Odin

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My guess is that there's paper jammed where you can't see it. There are extensive instructions at http://www.computerhope.com/issues/ch000980.htm. Good luck!

Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

Related Epson XP-420 Manual Pages

User Manual - Page 1

...; 279 mm) 4 × 6 inch (102 × 152 mm) Select paper size, press OK, select paper type, then press OK to prime the ink delivery system. XP-320/XP-420/XP-424 Small-in-One® Printer English Start Here Read these settings, press OK. Note: • The printer is priming or you may damage the product. 3 Install ink...

User Manual - Page 2

...reseller. XP-320/XP-420/XP-424 replacement...Connect wirelessly from a mobile device, your products for identification ...papers with a USB cable. See the online User's Guide for professional results. 5 Install software Note: If your computer does not have a CD/DVD drive or you are using a Mac, an Internet connection is required to obtain the printer software. 1 Make sure the printer...

Quick Guide and Warranty - Page 1

... XP-320/XP-420/XP-424 Quick Guide This guide includes basic information about your product, including these features: • Connect wirelessly from the control panel. • Save paper and power with Epson ConnectTM and Google Cloud PrintTM. • Scan directly to view the videos. See the resources below for detailed information on connecting the printer...

Quick Guide and Warranty - Page 3

... is connected to a wireless network in Simple AP mode. For a list of the rear paper feed with the printable side facing up. After you load the paper, use the control panel to select the paper size and type. Loading Paper 3 Loading Paper Epson offers a wide array of your documents, photos, presentations, and other projects. Open...

User Manual - Page 9

Paper Feeding Problems...227 Paper Jam Problems ...228 Paper Ejection Problems ...229 Solving Problems Printing from a Computer 230 Nothing Prints ...230 Product Icon Does Not Appear in Windows Taskbar 231 Error After Cartridge Replacement ...

User Manual - Page 28

...registered with Epson Connect. 28 Set up your product is using. 5. Print from your mobile device to your scanned files to a destination that your product for network printing. Select the print command...Mode Setup Wi-Fi Direct Mode Setup Wi-Fi Protected Setup (WPS) Related tasks Loading Paper Using Epson Remote Print With Epson Remote Print software on registering an account and your ...

User Manual - Page 31

...that your product is now linked to your Google Account and can be accessed from your device to your product for wireless printing. See the link below to confirm the Google Cloud... the confirmation screen. Note: If you disabled paper configuration messages on your product control panel, you to wirelessly print to your product from your Apple device running the latest version of iOS, and from...

User Manual - Page 212

... power cable. 3. Disconnect any force. 6. Cleaning Your Product Transporting Your Product Cleaning Your Product To keep your product working at its best, you are not using the product to protect it from dust. ... or transport your product or transport it a long distance, prepare it . 1. Remove all the paper. 5. Do not use oil or other lubricants inside the product or let water get inside it ...

User Manual - Page 216

... correctly. You need to clear the error. Operation canceled. A printer's ink pad is at The ink pad is at the end of IP address and subnet mask is invalid. Some features may not be turned on to use AirPrint. Remove the jammed paper, then press the start button.) Communication error. Recovery mode An...

User Manual - Page 217

... the product, the exchange of the product or replacement of the pads is no paper jam, contact Epson for a paper jam. Disconnect any Epson authorized service provider. If the off and then back on again... parts need replacing. The waste ink pads are not a user-replaceable part. Load plain paper in the printer collect, distribute, and contain the ink that is out of warranty, the pads can be...

User Manual - Page 227

... your product makes a noise, but the product's power is performing routine maintenance. Paper Feeding Problems Paper Jam Problems Paper Ejection Problems Parent topic: Solving Problems Paper Feeding Problems If you have problems feeding paper, try these solutions: • If paper does not feed for a While Your product is on the edge guide. • If multiple pages feed...

User Manual - Page 228

... start button to turn the product off. 228 If the product messages still show an error, continue with the paper. Parent topic: Solving Paper Problems Related references Paper Jam Problems Paper Loading Capacity Related tasks Loading Paper Paper Jam Problems If you load only one or two sheets, try loading more than the recommended number of sheets. •...

User Manual - Page 229

... product back on. 7. Load new paper and be damp or too thin. Lift up the scanner unit, and remove the jammed paper and any torn pieces. 6. Select the correct paper size when you may be sure to select the correct paper type setting when you load new paper. Carefully follow all paper loading instructions when you reprint...

User Manual - Page 230

... Paper Jam Problems Paper or Media Type Settings - Control Panel Paper or... Media Type Settings - Note: When printing using AirPrint, the available print settings are connected securely at a lower resolution or a smaller file size. • In Windows, click Print Queue on . • Make sure any jobs as necessary. 230 Nothing Prints Product Icon Does Not Appear in the printer...

User Manual - Page 232

...your system's memory. • If you are using Windows 7, close the Devices and Printers window before you print. • If you are using when you are ...printing a high- For the fastest printing, select the following settings in your product software: • Make sure the paper type setting matches the type of paper...

User Manual - Page 241

... acceptable quality to keep file sizes manageable. Windows Managing Color - Note: Higher resolution settings result in your on ink, and you can never exactly match your printer software. •... them. • Your printed colors can use genuine Epson ink and paper. Consider the limitations of your printer software. • Run a nozzle check to process and print. Parent...

User Manual - Page 253

... Windows System Requirements OS X System Requirements Scanning Specifications Paper Specifications Printable Area Specifications Ink Cartridge Specifications Memory Card ... systems: • Windows 8.x • Windows 7 • Windows Vista • Windows XP Professional x64 Edition • Windows XP SP3 Note: Visit Epson's support website at epson.com/support (U.S.) or epson.ca/support (Canada...

User Manual - Page 263

...openings in the case or insert objects through the slots. • Keep the product away from printing. • Before transporting the product, ...while the product is copying, printing, scanning, or performing any other device with wet hands. • Do not use the product with a...8226; Leave enough space in front of the product for the paper to be fully ejected. • Avoid locations that are ...

Product Specifications - Page 1

...resistant prints Designed for home printing - All-in-One Home Expression® Home XP-420 Small-in-One® Printer Wireless | Print | Copy | Scan | Photo SPECIFICATION SHEET The compact, ...; and the cloud3 Easily adjust and print photos - includes lined paper and calendar templates Reload paper less often - 100-sheet paper capacity Truly touchable photos and documents - built-in -one for...

Product Specifications - Page 2

...: 15.4" x 11.8" x 5.7" Weight: 9.0 lb What's In The Box Expression Home XP-420 Small-in-One printer, instruction booklets, CD-ROM with drivers, power cord, four DURABrite Ultra Ink cartridges6 (one ink color. Google Cloud Print is a trademark of Epson Connect enabled printers and compatible devices and apps, visit www.epson.com/connect | 2 Wi-Fi CERTIFIED;