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Epson WorkForce 500 Support Question

Epson WorkForce 500 Support Question

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Question posted by torvkenne on April 1st, 2014

Epson Workforce 500 Error When Changing Ink Cartridge

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Answer #1: Posted by stephanie0001 on April 1st, 2014 2:46 AM
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A: Follow these steps to make sure the cartridges are correctly installed:

    1. Press the On button to turn on the WorkForce, or (if already on) press the Setup button.


    1. Select Maintenance and press OK.


    1. Select Change Ink Cartridge and press OK.


    1. Open the scanner.


    1. Open the cartridge cover.


    1. Press down all the ink cartridges until they click into place to make sure they are properly seated.


    1. Close the ink cartridge cover and press it until it clicks into place.


    1. Close the scanner.


  1. Press OK to begin charging the ink. This takes about 2 minutes.

    You see a message on the display screen when ink charging is finished.

    Caution:

    Never turn off the WorkForce while charging or you'll waste ink.

    If you remove an ink cartridge for later use, protect the ink supply area from dirt and dust and store it in the same environment as the WorkForce with the label facing upward. Note that there is a valve in the ink supply port, making covers or plugs unnecessary, but care is needed to prevent the ink from staining items that the cartridge touches. Do not touch the ink cartridge ink supply port or surrounding area, and do not store the cartridge upside down.

    If you remove a low or expended ink cartridge, you cannot reinstall and use the cartridge.

Related Epson WorkForce 500 Manual Pages

Product Brochure - Page 1

...printer and photos rival those from the lab • Do more , change cartridges less often - Features and Benefits • Get five machines in color - Easy-to 33 ppm in black and color1 • Print photos without a computer - Print speeds up to -use, individual ink cartridges...Print, copy, scan, fax and photo; WorkForce500 Print | Copy | Scan | Fax | Photo Your personal business ...
Product Brochure - Page 2

.../CPM speeds measured after the "Replace cartridge" indicator comes on. DURABrite is a registered trademark and WorkForce is a trademark of use genuine Epson ink cartridges. Copyright 2008 Epson America, Inc. Hi-Speed USB 2.0 Windows Vista®, XP, XP Professional x64, 2000 Mac OS® X 10.3.9, 10.4.x, and 10.5.x Epson printer driver, Web to Page, Epson Scan, ArcSoft® Print Creations...
Quick Guide - Page 1

Epson WorkForce500 Series Quick Guide Basic Printing, Copying, Scanning, and Faxing Maintaining Your All-in-One Solving Problems
Quick Guide - Page 3

Maintaining Your All-in-One 32 Checking the Print Head Nozzles 32 Cleaning the Print Head 33 Checking the Ink Cartridge Status 34 Purchasing Epson Ink Cartridges 35 Replacing Ink Cartridges 36 Solving Problems 38 Checking for Software Updates 38 Problems and Solutions 38 Where To Get Help 41 Notices 42 Contents 3
Quick Guide - Page 24

... the on the next screen. 24 Printing From Your Computer Printing in an application. 2. Select EPSON WorkForce 500 Series, then click the Preferences or Properties button. Open a photo or document in Windows 1. For detailed instructions on printing, see a Setup, Printer, or Options button, click it. Tip: It's a good idea to check for instructions. Note...
Quick Guide - Page 26

Check ink cartridge status Cancel printing Printing With a Macintosh See the section below for your print job. Open a photo or document in an application. 2. Select EPSON WorkForce 500 as the Printer setting. Mac OS® X 10.5 1. Click d to expand 4. Select EPSON WorkForce 500 Click to expand the Print window, if necessary. 26 Printing From Your Computer 10. This window ...
Quick Guide - Page 32

...gaps or the pattern is faint, press x Start to check and clean the print head, and replace ink cartridges. Checking the Print Head Nozzles If your printouts are faint or have gaps in -One Press x Start.... Your All-in them, the print head nozzles may be clogged. Press r to see the on-screen Epson Information Center. To align the print head, if necessary, see if there are no gaps, press OK ...
Quick Guide - Page 33

...turn off the printer during a cleaning cycle or you may not be able to maintain good print quality. Press the Setup button. 3. Note: If you do not use your WorkForce 500 Series and wait ...head if an ink cartridge is clean. Select Maintenance and press OK. 4. Press x Start to let any improvement after cleaning the print head three times, turn off your WorkForce 500 Series often, ...
Quick Guide - Page 34

This is not a problem, however, because the WorkForce 500 Series recognizes that is connected to the Internet, you may show it is actually a High Capacity cartridge. A cartridge marked with is low. To check ink cartridge status from an Epson website. See page 36 to print when ink is getting low on -screen Epson Information Center. 34 Maintaining Your All-in...
Quick Guide - Page 35

... months of opening the package. Purchasing Epson Ink Cartridges 35 If you bring them . The use of use genuine Epson cartridges and do not refill them to room temperature for priming the printer. Store ink cartridges in printer damage. sales) or www.epson.ca (Canadian sales). We recommend that you order or purchase new ink cartridges: Ink color Black Cyan Magenta Yellow Part...
Quick Guide - Page 36

... Maintenance, and press OK. Warning: If ink gets on the display screen. Keep ink cartridges out of the reach of it up. If ink gets into your hands, wash them immediately with soap and water. Turn on the cartridge and lift it carefully. Squeeze the tab on the WorkForce 500 Series. Cartridges are ready to refill it as...
Quick Guide - Page 37

..., press OK and press down all the cartridges that need replacing, close the cartridge cover and push it down until it from the bottom of the ink cartridge. When you cannot reinstall and use the cartridge. Do not to begin charging the ink. Caution: To conserve ink, never turn off the WorkForce 500 Series while ink is finished. Replacing Ink Cartridges 37
Quick Guide - Page 38

... -one. Also select EPSON Scan and click EPSON WorkForce 500 Series Scanner Driver Update. Note: If the screen is dark, the WorkForce 500 Series is loaded printable side up . Load it 's a good idea to check Epson's support website for more detailed help. With Windows, you 're having trouble using your all-in the printer settings window. Problems and...
Quick Guide - Page 40

...dry, lint-free cloth (paper towels are not recommended), or use Epson papers (see page 5) and genuine Epson ink cartridges (see page 36). ■ If you notice light or dark bands across ...Error Correction Mode) settings. ■ If the WorkForce 500 Series is connected to a DSL phone line, you may be low on the WorkForce 500 Series is turned on and working. ■ Make sure the LINE port on ink...
Quick Guide - Page 41

... FAQs and troubleshooting advice, or e-mail Epson with your product for support, please have the following information ready: ■ Product name (Epson WorkForce 500 Series) ■ Product serial number (...6 PM, Pacific Time, Monday through Friday Days and hours of support are subject to change without notice. Other Software Technical Support ArcSoft Print Creations™ Phone: (510) 440-...
Quick Guide - Page 43

...is a valve in the ink supply port, making covers or plugs unnecessary, but care is damaged, contact Epson. there may be ink remaining around the printer. if liquid has entered ...cartridge touches. Doing so may prevent the product from printing. ■ If you handle used ink cartridges; Except as the product. if the product does not operate normally or exhibits a distinct change...
Quick Guide - Page 45

... use; This warranty does not cover ribbons, ink cartridges or third party parts, components, or peripheral devices added to the Epson product after its shipment from jurisdiction to jurisdiction....warranty does not cover any color change or fading of prints or reimbursement of misuse, abuse, improper installation, neglect, improper shipping, damage caused by Epson. This warranty does not cover ...
Start Here - Page 1

... back under "Any questions?". If anything is missing, contact Epson as described on the control panel. Cartridges are ready to install the ink. Remove the tape. 2 Turn on 1 Connect the power cable. Caution: Do not connect to maintain reliability. Caution: Do not open ink cartridge packages until you are vacuum packed to your computer yet...
Start Here - Page 3

...minutes.  Caution: Don't turn off the WorkForce 500 Series while the ink system is initializing or you'll waste ink. 4 Install ink cartridges Note: Don't load paper before installing the ink cartridges. 1 Lift up the scanner. 2 Open the cartridge cover. 3 Shake the ink cartridges, then unpack them. 4 Remove only the yellow tape from each cartridge. Caution: Don't remove any other seals...
Start Here - Page 8

...also purchase supplies from an Epson authorized reseller. Epson disclaims any and all rights in XXXXXX Epson WORKFORCETM 500 Series Ink Cartridges Color Standard Capacity High Capacity...when purchasing replacement ink cartridges. sales) or www.epson.ca (Canadian sales). DuraBrite is a registered trademark and WorkForce is subject to change without notice. © 2008 Epson America, Inc....

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