Dell V715W Support Question
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Question posted by fyaldapra on September 30th, 2014
Why Does My Dell V715w Keep Jamming Paper
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Related Dell V715W Manual Pages
User's Guide - Page 2
... and replacing supplies 11
Ordering ink cartridges...11 Replacing ink cartridges...11 Recycling Dell products...12
Using the printer control panel buttons and menus 13
Using the printer control panel...13 Changing the Power Saver timeout...15 Saving paper and energy with Eco-Mode...15 Changing temporary settings into new default settings 16 Resetting...
User's Guide - Page 3
...with photos...35 Printing from a Bluetooth-enabled device...41 Printing on both sides of the paper (duplexing)...43 Managing print jobs...44
Copying 47
Tips for copying...47 Making copies...47 ...images...48 Adjusting copy quality...49 Making a copy lighter or darker...49 Collating copies using the printer control panel...50 Repeating an image on one page...50 Copying multiple pages on one sheet ...
User's Guide - Page 5
.... Inspect the power cord regularly for signs of such problems. Remove the power cord from the printer before inspecting it. SAVE THESE INSTRUCTIONS. Do not place or use caution when accessing this area for clearing a paper jam. This product is designed, tested, and approved to meet strict global safety standards with this product...
User's Guide - Page 7
...; Setting up and using less ink than normal and
are ideal for using the printer:
• Selecting and storing paper and specialty media • Loading paper • Performing printing, copying, scanning, and faxing tasks,
depending on your printer model
• Configuring printer settings • Viewing and printing documents and photos • Setting up and configuring...
User's Guide - Page 10
... slot
Install an anti-theft cable on both sides of a sheet of paper. • Remove paper jams.
About your printer
10
Warning-Potential Damage: Do not touch the USB port except when plugging in your printer.
8 Power supply with port Connect the printer to the printer and the telephone line. LINE
6 EXT Port EXT
Connect additional devices...
User's Guide - Page 19
.... • Contact technical support.
Note: This program is installed automatically with the printer software if the printer has wireless capability.
Dell Ink Management System
Order ink. Use the Fax Setup Utility to print. • Print two-sided copies. • Select the paper type. • Add a watermark. • Enhance images. • Save settings. The dialog...
User's Guide - Page 20
... Support tab, select Check for updates. 6 Follow the instructions on the Welcome screen. Using the World Wide Web
Updated printer software may be available at support.dell.com.
Using the printer software
20
Updating the printer software (Windows only)
Checking for software updates
1 Click or Start. 2 Click All Programs or Programs, and then select...
User's Guide - Page 21
... avoid jams, make sure the paper does not buckle when you follow the instructions that came with it. Loading paper and original documents
21
Loading paper and original documents
Loading the paper tray
Make sure:
• You use paper designed for inkjet printers. • The paper is not used or damaged. • If you are using specialty paper, you...
User's Guide - Page 28
...require more drying time. Remove each strip faces down . • You load the photo paper in a paper jam.
• You load letter- Note: For best results, allow it to dry to ... The print side of the labels faces down. • The top of the labels feeds into the printer first. • The paper guides rest against the left, right, and bottom edges of the
label sheets.
50 transparencies
• ...
User's Guide - Page 34
.... Partial sheets (with areas exposed by missing labels) may cause labels to close any printer software dialogs. Printing on the labels does not extend to use landscape orientation. • Make sure the same orientation is also selected in a paper jam. Printing
34 b Click Properties, Preferences, Options, or Setup. e Click OK or Print. If...
User's Guide - Page 107
If Troubleshooting does not solve your problem
Visit our Web site at support.dell.com to find the following:
• Live online technical support ..., print server, or other network access point. • Check the printer for error messages, and resolve any errors. • Check for paper jam messages, and clear any jams. • Check the ink cartridges, and install new cartridges if necessary...
User's Guide - Page 113
... or more information, see the computer documentation.
REMOVE AND REINSTALL THE PRINTER SOFTWARE
Jams and misfeeds troubleshooting
• "Paper jam in the printer" on page 113 • "Paper jam in the duplex unit" on page 114 • "Paper jam in the ADF (selected models only)" on page 115 • "Paper or specialty media misfeeds" on the computer. Note: If you...
User's Guide - Page 114
....
1 Press to turn off the printer. 2 Check the paper tray or lift the scanner unit to turn the printer back on. Troubleshooting
114 Paper jam in the duplex unit
Note: The parts inside the printer are sensitive. To avoid injury, use caution when accessing this area for jammed paper.
3 Firmly grasp the paper, and then gently pull it out...
User's Guide - Page 115
Avoid unnecessarily touching these parts while clearing jams.
Troubleshooting
115 Note: Be careful not to tear the paper while removing it out. Paper jam in the ADF (selected models only)
Note: The parts inside the printer are sensitive.
2 Firmly grasp the paper, and then gently pull it .
3 Reinsert the duplex unit.
4 Touch DONE or press , depending on...
User's Guide - Page 116
... lines on printed image" on your printer model. 4 From your paper or specialty media.
CHECK PAPER LOADING
• Load a smaller amount of the following:
CHECK PAPER CONDITION
Use only new, unwrinkled paper. 1 Open the ADF door, and then gently pull out the jammed paper. Note: Be careful not to tear the paper while removing it.
2 Close the ADF...
User's Guide - Page 144
... Document Feeder (ADF) clearing a paper jam in 115 loading documents 30 location 9 paper capacity 30 automatic fax conversion setting 70
B
banner paper loading 29
bidirectional communication enabling 139
... settings after installation (Windows) 86 checking ink levels 104 checking an unresponsive printer 107 checking the dial tone 76
checklist before you troubleshoot 107 fax troubleshooting 121...
User's Guide - Page 146
... factory default settings 131
IP address 102 configuring 85
IP address, assigning 102 iron-on transfers
loading 28
J
jams and misfeeds troubleshooting paper jam in the ADF 115 paper jam in the duplex unit 114 paper jam in the printer 113 paper or specialty media 116
junk faxes blocking 80
K
key index 102
L
labels loading 28 printing 34
language...
User's Guide - Page 147
... 78
P
page does not print 111 Pages per Sheet copies 50 paper
conserving 6 loading 21, 27 paper default settings saving 29 paper exit tray location 9 paper jam in the ADF 115 paper jam in the duplex unit 114
paper jam in the printer 113 paper or specialty media misfeeds 116 paper tray
loading envelopes or photo cards 24
location 9 partial document or...
User's Guide - Page 148
...page 83 on both sides of the paper 43, 44 photos from digital camera using DPOF 40 photos from memory device using printer software 38 photos using printer control panel 36 photos using the ...79 receiving faxes
Auto Answer setting 73, 74 automatically 73 manually 74 tips 73, 74 recycling 6 Dell products 12 redial attempts, fax setting 70 redial time, fax setting 70 reducing an image 48
registering ...
User's Guide - Page 149
..., fax cannot receive faxes 123 cannot run fax software 124 cannot send faxes 121 error messages, printer control panel 125
troubleshooting, jams and misfeeds
paper jam in the ADF 115 paper jam in the duplex unit 114 paper jam in the printer 113 paper or specialty media 116 troubleshooting, memory card cannot print from a flash
drive 127 checklist 127 nothing...
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