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Dell V313W Support Question

Dell V313W Support Question

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Question posted by eallgyer on January 9th, 2015

Dell V313w

Changed a black ink cartridge and now I get an error the printhead is not supported by the All in One

Current Answers

Answer #1: Posted by BusterDoogen on January 9th, 2015 5:49 PM
This answer was accepted by the poster of the original question.
BusterDoogen

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These are the Dell OEM cartridges.

Dell Series 21 Black Ink Cartridge (U313R)

Dell Series 21 Color Ink Cartridge (U317R)

I hope this is helpful to you!

Please respond to my effort to provide you with the best possible solution by using the "Acceptable Solution" and/or the "Helpful" buttons when the answer has proven to be helpful. Please feel free to submit further info for your question, if a solution was not provided. I appreciate the opportunity to serve you!


Answer #2: Posted by TheWiz on January 9th, 2015 2:04 PM
TheWiz

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Check to make sure you bought the correct ink for this printer.

Related Dell V313W Manual Pages

User's Guide - Page 2

......6 Finding information about the printer...7 Understanding the parts of the printer...9 Ordering and replacing supplies 11 Ordering ink cartridges...11 Replacing ink cartridges...11 Recycling Dell products...13 Using the printer control panel buttons and menus 14 Using the printer control panel...14 Changing temporary settings into new default settings 15 Changing the Power Saver timeout...16...
User's Guide - Page 4

Maintaining the printer 84 Maintaining ink cartridges...84 Cleaning the exterior of the printer...86 Cleaning the scanner glass...86 Troubleshooting 87 Before you troubleshoot...87 Using the Service Center to solve printer problems 87 If Troubleshooting does not solve your problem...87 Setup troubleshooting...87 Jams and misfeeds troubleshooting...94 Print troubleshooting...96 Copy and...
User's Guide - Page 7

... paper. For updates, check our Web site at support.dell.com. These modes can be used to print more pages with the printer. Before replacing and recycling your old printer instead of your printer 7 Finding information about the printer Publications What are mostly text. • Use High Yield cartridges. Conserving ink • Use Quick Print or Draft Mode...
User's Guide - Page 10

... not touch the USB port except when plugging in or removing a USB cable or installation cable. 5 Printhead Install, replace, or remove ink cartridges. 6 Scanner unit • Access the ink cartridges and printhead. • Remove paper jams. About your printer. 3 Power supply with port Connect the printer to a power source. 4 USB port Connect the printer to a computer using a USB cable.
User's Guide - Page 11

... this cartridge to the cartridge installation position. Note: The printhead moves to Dell for a single use only Dell ink cartridges. For best results, use only. Ordering and replacing supplies Ordering ink cartridges Page yields available at www.dell.com/supplies. To know more about recycling Dell products, visit www.dell.com/recycling. 2 Available only on your printer. 2 Open...
User's Guide - Page 13

Note: Install the new ink cartridges immediately after removing the protective cap to avoid exposing the ink to Dell for recycling: 1 Click or Start. 2 Click All Programs or Programs, and then select the printer program folder from the list. 3 Select Printer Home. 4 Choose your printer from the printer drop-down list. 5 Click Order supplies in the Maintenance tab. 6 Click...
User's Guide - Page 19

...wireless network. • Change the wireless settings of the printer. Dell Wireless Setup Utility (referred ...printer. • Order supplies. • Maintain ink cartridges. • Print a test page. • Register the printer. • Contact technical support. Dell Ink Management System Order ink. Note: This program is installed automatically with the printer software if the printer...
User's Guide - Page 29

... number of copies to print, the type of paper to close any printer software dialogs. 5 Click OK or Print. Printing Tips for printing • Use the appropriate paper for better prints. • Make sure there is enough ink in the ink cartridges. • Remove each sheet as it is printed when printing photos or...
User's Guide - Page 40

...to repeat the setup if: • You reset the printer to its factory default settings. • You change the Bluetooth security level or the Bluetooth pass key. &#...printer recognizes these settings when you are not sure which photos to the printer. Note: This option appears only if a DPOF file is removed from your printer and a Bluetooth-enabled device Note: The printer does not support...
User's Guide - Page 84

... the printer control panel, press . 3 Press the arrow buttons to scroll to align the printhead. Checking ink levels Using the printer control panel 1 From the printer control panel, press . 2 Press the arrow buttons to scroll to Maintenance, and then press . 3 Press again to select Ink Levels. 4 Press the arrow buttons to check the ink level in each cartridge.
User's Guide - Page 85

... arrow buttons to scroll to save ink. • If the ink levels are too low, then you must replace the ink cartridges before you aligned the cartridges to clogged printhead nozzles. For Macintosh users 1 Load plain paper. 2 From the Finder desktop, double-click the printer program folder. 3 Select Printer Utility from the printer drop-down list. 6 From the Maintenance...
User's Guide - Page 87

..., or extension cords. • Make sure the printer is turned on. • Make sure the printer is securely connected to the host computer, print server, or other network access point. • Check the printer for error messages, and resolve any jams. • Check the ink cartridges, and install new cartridges if necessary. • Use the Service Center...
User's Guide - Page 89

REMOVE AND REINSERT THE PRINTHEAD 1 Open the printer and lift the latch. 2 Remove the printhead. Warning-Potential Damage: Do not touch the printhead ink filter or the printhead nozzles. 3 Wipe the contacts using a clean, lint-free cloth. • On the printhead Troubleshooting 89
User's Guide - Page 91

... power supply from the printer, and then reinsert it. 3 Plug the power cord into the matching color slot of the printhead. 3 Close the printer. SELECT YOUR PRINTER FROM THE PRINT DIALOG ...software, do the following : MAKE SURE THE INK CARTRIDGES ARE INSERTED CORRECTLY 1 Turn the printer on, and then open the printer. 2 Make sure the cartridges are inserted correctly. Software did not install If ...
User's Guide - Page 92

... wall outlet, and then turn on page 11 for any obvious damage. REINSTALL THE INK CARTRIDGES AND DEEP CLEAN AND ALIGN THE PRINTHEAD 1 Reinstall the ink cartridges. If the cartridges do not seem to a defective port. RECONNECT THE PRINTER POWER SUPPLY 1 Turn off the printer, and then unplug the power cord from the wall outlet. 2 Gently remove the...
User's Guide - Page 97

...Borderless). SELECT A HIGHER PRINT QUALITY FROM THE PRINTER SOFTWARE MAKE SURE THE INK CARTRIDGES ARE PROPERLY INSTALLED ALIGN THE PRINTHEAD CLEAN OR DEEP CLEAN THE PRINTHEAD NOZZLES Note: If these solutions do not remove ... Setup item on the printed image, then contact technical support. 3 From the Paper Options area of the following: CHECK THE INK LEVELS Replace low or empty ink cartridges.
User's Guide - Page 120

... Inst_lib.txt Instgui.txt Instgui.zip Notices 120 these changes will be viewed from the installation software CD. Changes are commercial computer software and documentation developed exclusively at... may be made to the information herein; Improvements or changes in later editions. Notices Product information Product name: Dell V313w Series Machine type: 4443 Model(s): 1d1, 1dw, 5dw...
User's Guide - Page 132

...26 loading 33 printing 33 error using memory card 101 Ethernet 80 exterior of the printer cleaning 86 e-mailing scanned ... for setting up printer on wireless network 62 infrastructure network 77 ink conserving 6 ink cartridges ordering 11 replacing 11 ink levels checking 84...support 94 paper jam in the printer 94 paper or specialty media 96 K key index 83 L labels 26 printing 33 language changing...
User's Guide - Page 133

... 99 postcards 26 Power Saver timeout changing 16 power supply port 10 print ...printer control panel 9 using 14 printer does not print wireless 108 printer does not print wirelessly 109 printer does not respond 93 printer printing blank pages 92 printer problems, basic solutions 87 printer software uninstalling 22 printer, setting as default 46 printhead 10 aligning 84 printhead error 88 printhead...
User's Guide - Page 134

...changing 46 proof sheet using 39 protocol 82 publications finding 7 R recycling 6 Dell products 13 reducing an image 51 repeating an image 52 replacing ink cartridges...printer does not respond 93 printer printing blank pages 92 printhead error 88 software did not install 91 shared printing 72 sharing printer... 95 paper jam in the paper support 94 paper jam in the printer 94 paper or specialty media 96...

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