Dell Precision T7400 Support Question
Dell Precision T7400 Support Question
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Question posted by robertszymanski on July 20th, 2012
Dell T7400 'alert! Chipset Heat Sink Not Detected'
How do correct the error message: "Alert! Chipset heat sink not detected"?
Current Answers
Answer #1: Posted by Odin on July 21st, 2012 4:08 PM
Odin
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April 10th, 2010 Points: 41,236,690
Member since:
April 10th, 2010 Points: 41,236,690
The chip set heat sink is properly installed on the system board.
To locate the system-board chip set heat sink, see "System Board Components."
Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.
Related Dell Precision T7400 Manual Pages
Quick Reference Guide - Page 29
...properly.
• If the operating system is attempting to ensure the boot sequence is correct for each expansion card installed. Quick Reference Guide
29 Light Pattern
Problem Description A possible ...Components" in your User's Guide).
• If there is an error message on your computer.
• If the problem persists, contact Dell (see "System Setup" in your User's Guide) to boot from ...
Quick Reference Guide - Page 30
... your computer. If your computer emits a series of beeps during start -up . Contact Dell (see "Contacting Dell" in your User's Guide).
• If two or more memory modules are detected.
Code
Cause
2 short, 1 long
BIOS checksum error
1 long, 3 short, 2 short Memory error
1 short
F12 key pressed
Code (repetitive short beeps) 1 2
3
Description
Suggested Remedy
BIOS checksum...
Quick Reference Guide - Page 37
...Windows Vista: • Click Start and click Computer. If the drive is correctly installed. • If a peripheral device does not work properly, contact Dell (see the program's documentation. Viruses can sometimes prevent Windows from recognizing the ...and fix the problem(s). • If an error message occurs in a program, see "Contacting Dell" in the Product Information Guide. Discard used...
Quick Reference Guide - Page 54
ergonomics information, 6 error messages
beep codes, 30 diagnostic lights, 26 problems, 40 Express Service Code, 6
F
Files and Settings Transfer Wizard (Windows XP), 13
H
hard drive activity light, 19 problems, 38
hardware beep codes, 30 conflicts, 32 Dell Diagnostics, 33
Hardware Troubleshooter, 32 headphone
connector, 19 Help and Support Center, 8 help file
Windows Help and...
Quick Reference Guide - Page 55
... beep codes, 30 blue screen, 44 CD-RW drive, 38 computer crashes, 42-44 computer stops responding, 42-43 conflicts, 32 Dell Diagnostics, 33 diagnostic lights, 26 drives, 37 e-mail, 39 error messages, 40 general, 42 hard drive, 38 IEEE 1394, 41 Internet, 39 keyboard, 42 memory, 44 modem, 39 monitor hard to...
User's Guide - Page 7
... Diagnostic Light Codes During POST 108
Power Lights 113
Beep Codes 115
Error Messages 116
Dell Diagnostics 123 When to Use the Dell Diagnostics 123 Starting the Dell Diagnostics From Your Hard Drive 124 Starting the Dell Diagnostics From the Drivers and Utilities Media 124 Dell Diagnostics Main Menu 125
11 Reinstalling Software 129
Drivers 129 What...
User's Guide - Page 83
... Key (On default)
Determines the functionality of the numeric keys on screen displays a message stating the keystroke sequence that is detected during POST, the BIOS will display the error message and continue booting the system.
Boot Menu displays the Quickboot message only (F12=Boot Menu).
On starts the system more than 2 GB of all system...
User's Guide - Page 84
...connector (see the Microsoft Windows desktop. Insert the memory device into a USB port and restart the computer. The BIOS detects the device and adds the ...USB option to boot from the CD-ROM drive.
If the floppy disk in the drive is not bootable, if no floppy disk is in the drive, or if there is no operating system, the computer generates an error message...
User's Guide - Page 93
...(s). • If an error message occurs in this document were written for the Windows default view, so they may not apply if you set your computer: • If you begin any of a new battery exploding if it is correctly installed. • If a peripheral device does not work properly, contact Dell (see the program's documentation...
User's Guide - Page 118
MEMORY FAN FAILURE - ALERT! ALERT! CHIPSET HEATSINK NOT DETECTED. - ALERT! PREVIOUS THERMAL FAILURE - Also, ensure that all the fans are using or have installed the full-length heat spreaders correctly. A L E R T ! ALERT! PLEASE ENTER SETUP FOR MEMORY INFORMATION DETAILS. - ALERT! UNCORRECTABLE MEMORY ERROR PREVIOUSLY DETECTED IN DIMM_X/Y - DIMMS MUST HAVE FULL DIMM HEAT S P R E A ...
User's Guide - Page 123
See "Dell Diagnostics" on page 93.
< d r i v e l e t t e r > : \ I S N O T A C C E S S I S N O T R E A D Y - WARNING: DELL'S DISK MONITORING SYSTEM HAS DETECTED THAT DRIVE [0/1] ON THE IDE CONTROLLER IS OPERATING OUTSIDE OF NORMAL SPECIFICATIONS. WRITE FAULT - Insert a floppy disk into the drive and try again.
IT IS ...
User's Guide - Page 127
... Service Code: Return Material Authorization Number (if provided by Dell support technician): Operating system and version: Devices: Expansion cards: Are you performed:
Troubleshooting Tools
127 Diagnostics Checklist Name: Date: Address: Phone number: Service Tag (bar code on the back of each file. Error message, beep code, or diagnostic code: Description of the system...
User's Guide - Page 151
... has had sufficient time to cool before you need a long Phillips screwdriver.
5 Loosen the two captive screws on each side of the heat-sink assembly, you touch it.
6 Rotate the heat-sink assembly upward, and remove it from the computer.
1
2
3
1 memory shroud
3 memory fan (only present on computers without memory riser cards)
2 thumbscrews (2)
NOTE...
User's Guide - Page 152
... install your new processor.
7 Open the processor cover by sliding the release lever from Dell, discard the original heat-sink assembly. 1
2
1 heat-sink assembly
2 captive screw housing (4)
NOTICE: If you are not installing a processor upgrade kit from Dell, reuse the original heat-sink assembly when you are installing a processor upgrade kit from under the center cover latch on...
User's Guide - Page 158
... and processor to the top of the heat sink.
13 Apply the new thermal grease to Dell in the same package in which your replacement kit was sent.
14 Install the heat-sink assembly:
a Place the heat-sink assembly back onto the heat-sink assembly bracket. NOTICE: Ensure that the heat-sink assembly is correctly seated and secure.
158
Adding and Replacing...
User's Guide - Page 159
... device and then plug it into the computer.
18 Connect the computer and devices to avoid damage.
15 Replace the memory shroud and memory fan. 1
2
1 heat-sink assembly
2 captive screw housing (4)
NOTICE: The memory shroud holds the (optional) memory risers in order to secure the risers and to electrical outlets, and turn...
User's Guide - Page 278
...memory modules or the memory module riser cards and install them on .
278
Adding and Replacing Parts
b Remove any installed heat-sink assemblies and processors from the system board.
6 Reconnect all cables to the replacement system board. See "Memory" on ... that they are identical to electrical outlets, and turn them . CAUTION: The processor package and heat-sink assembly can get hot.
User's Guide - Page 284
... or bottom of your Express Service Code ready when you have run and any error messages reported by the Dell Diagnostics (see "Diagnostics Checklist" on the outside of the Diagnostics Checklist (see ...On Delivery (C.O.D.) packages are also responsible for repair or credit, as follows:
1 Call Dell to you assume the risk of the preceding requirements will be asked for paying shipping ...
User's Guide - Page 286
... problem and troubleshooting procedures you connected to a network? Error message, beep code, or diagnostic code: Description of the computer): Express Service Code: Return Material Authorization Number (if provided by Dell support technician): Operating system and version: Devices: Expansion cards...: See your operating system documentation to a printer, print each file before calling Dell.
User's Guide - Page 297
...referred to the Internet.
HTTP -
I /O -
A port that helps dissipate heat. integrated - I
IC - Keyboards and printers are fabricated for infrared communications. ...Threading is associated with the processor. interrupt request - integrated circuit -
IrDA -
heat sink - Hz - An operation or device that the device can enhance overall computer performance...
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