Dell Precision 490 Support Question
Dell Precision 490 Support Question
Find answers below for this question about Dell Precision 490.Need a Dell Precision 490 manual? We have 1 online manual for this item!
Question posted by mjtirrell on March 31st, 2012
Damaged Cpu 0 Pins
I dont believre that i did this, but I managed to smash a lot of pins on the Dell 490 CPU0 socket. I took out the Xeon 5160 and placed it in CPU1 and it booted one time. Now i get green lights 2,3,and 4 with a solid amber power led and no bios. My question is is there a way to restore CPU1 and bypass CPU0 to make computer fumction until I can get a new motherboard.
Current Answers
Related Dell Precision 490 Manual Pages
Quick Reference Guide - Page 2
... trademarks of Intel Corporation;
Trademarks used in this text: Dell, the DELL logo and Dell Precision are not applicable. Notes, Notices, and Cautions
NOTE: A NOTE indicates important information that helps you make better use of your User's Guide. CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death.
All rights reserved. Other trademarks...
Quick Reference Guide - Page 3
... Microsoft® Windows® XP System Restore 33 Using the Last Known Good Configuration 34 Dell Diagnostics 35 Before You Start Testing 36
Beep Codes 36 Error Messages 38
Diagnostic Lights 38 Diagnostic Light Codes Before POST 38 Diagnostic Light Codes During POST 40
Frequently Asked Questions 43
Index 45
Contents
3 Contents
Finding Information...
Quick Reference Guide - Page 5
... my computer • Drivers for my computer • My computer documentation • My device documentation • Desktop System Software (DSS)
• How to set up my computer • How to care for technicians or ... use the CD to reinstall drivers, run the Dell Diagnostics • Error codes and diagnostic lights • How to remove and install parts • How to your computer.
Quick Reference Guide - Page 6
...computer.
• Use the Service Tag to identify your computer when you use support.dell.com or contact technical support.
• Enter the Express Service Code to troubleshoot ...• Regulatory information • Ergonomics information • End User License Agreement
Find It Here Dell™ Product Information Guide
• How to remove and replace parts • Specifications •...
Quick Reference Guide - Page 7
... the DSS utility prior to view the appropriate support site.
• Community -
Troubleshooting hints and tips, articles Dell Support Website - Computer documentation, details on the screen. Certified drivers, patches, and software updates
• Desktop System Software (DSS)- What Are You Looking For?
Service call
and order status, warranty, and repair information
•...
Quick Reference Guide - Page 8
... operating system you reinstall your operating system, use the Drivers and Utilities CD (Resource CD) to use the Operating System CD. Dell Supported Linux Sites
• Linux.dell.com
• Lists.us.dell.com/mailman/listinfo/linux-precision
8
Quick Reference Guide To reinstall your CD varies based on your computer. NOTE: The color of...
Quick Reference Guide - Page 9
... begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.
Quick Reference Guide
9 Voltage from telephone communications can damage the network adapter. NOTICE: Do not connect a modem cable to the card.
Quick Reference Guide - Page 14
... complete all steps to properly set up your tower computer. Setting Up Your Computer (Desktop Orientation)
CAUTION: Before you install any of the procedures in this section, follow the... safety instructions in the Product Information Guide. Voltage from telephone communications can damage the network adapter.
14
Quick Reference Guide Before you begin any devices or software that...
Quick Reference Guide - Page 18
... or device is compatible with your computer has a sound card installed, connect the speakers to the card.
You have now completed the setup for your desktop computer.
18
Quick Reference Guide
Quick Reference Guide - Page 20
... troubleshoot a computer problem based on booting to turn on page 38.
20
Quick Reference Guide The computer is turned off the computer. Instead, perform an operating system shutdown.
Use the headphone connector to indicate different states:
• No light - See "Power Management" in a power-saving state. • Blinking or solid amber - The computer is...
Quick Reference Guide - Page 24
... system or to place it over, and rotate the plastic handle behind the badge.
8 power button
Press to the hard drive. remove the front panel, turn it into a power-saving state. NOTICE: To avoid losing data, do not use the back USB connectors for more information on booting to -desktop conversion; Instead, perform...
Quick Reference Guide - Page 25
...Windows Device Manager.
For ...light 13 diagnostic lights (4)
The power light illuminates and blinks or remains solid to attach headphones. For more information, see your computer. See "Diagnostic Lights" on when a good connection exists between a 10-Mbps, 100-Mbps, or 1000-Mbps (or 1-Gbps) network and the computer.
The computer is in a normal operating state. • Blinking green...
Quick Reference Guide - Page 29
...IDE drive connector (IDE) 8 standby power light (AUX_PWR) 9 password jumper (PSWD)
10 auxiliary hard-drive LED connector (AUX_LED)
11 RTC reset jumper (RTCRST)
12 battery socket (BATTERY)) 13 main power connector (POWER1...; Technical specifications • Information for changing the orientation of your computer from a desktop to a tower • Front and back views of your computer, including all ...
Quick Reference Guide - Page 30
... on the computer. 1 Follow the procedures in "Before You Begin" in your User's Guide.
NOTICE: To prevent static damage to components inside your computer, discharge static electricity from your hard drive or the Dell Support website at least 30 cm (1 ft) of data in open programs. The computer cooling system cannot function...
Quick Reference Guide - Page 31
Quick Reference Guide
31
4 Pull back the cover latch release. See "Changing Between Tower and Desktop Modes" in your User's Guide for information regarding computer orientation. 1
2
3
1 cover latch release
2 computer... it aside in the following images is not installed. Do not attempt to boot the computer before replacing the computer cover. NOTE: The computer in a secure location.
Quick Reference Guide - Page 35
...
3 When the boot device list appears, highlight Boot to Utility Partition and press . 4 When the Dell Diagnostics Main Menu appears...devices • Choose how many times a test is run the Dell Diagnostics before you begin any of...desktop. For more information on (or restart) your User's Guide.
Quick Reference Guide
35
When to Use the Dell Diagnostics If you see "Starting the Dell...
Quick Reference Guide - Page 36
...Testing
CAUTION: Before you see the Windows desktop. This beep code tells you want to identify a more serious cause. 3 Contact Dell for technical assistance.
36
Quick Reference ...Guide Then shut down your computer's configuration information, and enable all of three beeps, and then one time only. NOTE: The next steps change the boot...
Quick Reference Guide - Page 40
... both power supply cables are
detected in a plug-in
connected to the motherboard.
Diagnostic Light Codes During POST
The power light displays a solid green for resource conflicts (see "Resolving Software and Hardware Incompatibilities" on page 32).
4 If the problem persists, contact Dell. A possible graphics card failure has occurred.
1 If the computer has a graphics card, remove...
Quick Reference Guide - Page 43
... cables).
for a Y-cable.
If your graphics card has a DVI
See "Setting Up Your Computer
connector but your computer. An adapter should be included (Desktop Orientation)" on contacting Dell,
see your shipping box for information on the back of my computer? For information on page 14
in your User's Guide.
Set up my...
Quick Reference Guide - Page 44
...Your User's Guide has a specifications table that came
connect the speakers to the Dell Support website at the Dell forum chat room. The following support tools: read white papers on page 5.
... or IEEE 1394 devices?
Computer (Tower Orientation)" on
page 9 or "Setting Up Your Computer
(Desktop Orientation)" on the card. To locate your computer. How Do I...
connectors (two on the front...
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