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Dell OptiPlex GX280 Support Question

Dell OptiPlex GX280 Support Question

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Question posted by aviroff on August 25th, 2012

Attention: Dell Niranjanvijaykumar Dell Optiplex Gx280 Memory Problems

In fact, I don't see PSA Diagnostics as described, nether One Time Boot menu. I'm doing a hardware diagnostic, so there is no memory test. I forgot to tell you that I'm still under Windows XP, procedure could be different. Sorry and thanks

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Related Dell OptiPlex GX280 Manual Pages

Quick Reference Guide - Page 2

... avoid the problem. If you purchased a Dell™ n Series computer, any references in this document to refer to either potential damage to hardware or loss of data and tells you make better use of Microsoft Corporation. Information in this text: Dell, OptiPlex, and the DELL logo are not applicable. A00 All rights reserved. Microsoft and Windows are optional...
Quick Reference Guide - Page 3

... 14 Small Desktop Computer 14 Desktop Computer 15 Small Mini-Tower Computer 15 Mini-Tower Computer 16 Setting Up Your Computer 16 Solving Problems 19 Dell Diagnostics 19 System Lights 21 Diagnostic Lights 23 Beep Codes 26 Running the Dell™ IDE Hard Drive Diagnostics 27 Resolving Software and Hardware Incompatibilities 27 Using Microsoft® Windows® XP System Restore...
Quick Reference Guide - Page 5

...to identify your computer when you use the CD to reinstall drivers, run the Dell Diagnostics, or access your computer. Readme files may not ship with all countries. Product ... Desktop System Software (DSS) Located on your CD to provide last-minute updates about technical changes to troubleshoot and solve problems DellOptiPlex™ User's Guide Microsoft® Windows® XP Help...
Quick Reference Guide - Page 6

...premiersupport.dell.com The Dell Premier Support website is optional and may not be available in all computers. Desktop chassis • DHM - Contact information, order status, warranty, and repair information • Downloads - See your operating system, use Windows XP • Documentation for my computer • Documentation for the devices that describes your computer...
Quick Reference Guide - Page 10

www.dell.com | support.dell.com Small Mini-Tower Computer Microsoft Windows Product Key floppy-drive activity light power light power button front-panel door NOTE: See "Small MiniTower Computer - power connector voltage selection switch parallel connector video connector diagnostic lights USB 2.0 connectors (6) microphone connector line-out connector card slots (5) CD/DVD-drive eject button...
Quick Reference Guide - Page 12

www.dell.com | support.dell.com Mini-Tower Computer Microsoft Windows Product Key microphone connector headphone connector diagnostic lights CD/DVD-drive eject button floppy-drive eject button USB 2.0 connectors (2) power button power light voltage selection switch line-out connector network activity light ...
Quick Reference Guide - Page 19

... Utilities CD (ResourceCD) is active. Starting the Dell Diagnostics From Your Hard Drive 1 Turn on Dell™ computers. If computer problems occur that the device you want to run the Dell Diagnostics before you see the Microsoft® Windows® desktop. When to Use the Dell Diagnostics If you begin any of the procedures in this section, follow the safety instructions...
Quick Reference Guide - Page 20

... not ship with an error code and a description of the problem you are listed, select the version appropriate for your computer. 9 When the Dell Diagnostics Main Menu appears, select the test you see the Windows desktop. Run Express Test first to wait until you want to run . This test typically takes an hour or more and requires you want...
Quick Reference Guide - Page 21

To exit the Dell Diagnostics and restart the computer, close the Main Menu screen. times and then turns off Suggested Resolution No corrective action is located at the top of each test screen. Describes the test and may not display the names of all the components installed on page 23 to see if the specific problem is in the...
Quick Reference Guide - Page 22

... A power supply or system board failure has occurred. If the problem is not identified, contact Dell for technical assistance. If the Dell Diagnostics is running a test, or a device on contacting Dell, see your online User's Guide. the specific problem is identified. If the computer does not boot, contact Dell for technical assistance. Solid green and a beep code during POST...
Quick Reference Guide - Page 24

... on reinstalling memory modules, see "Resolving Software and Hardware Incompatibilities" on page 27). • Move each card one at a time to a different PCI connector and restart the computer after each card. If the computer starts normally, troubleshoot the last card removed from the computer for each move. • If the problem persists, contact Dell. Continue...
Quick Reference Guide - Page 25

... that you have identified a faulty module or reinstalled all modules without error. • If available, install properly working memory modules of the same type into your computer. • If the problem persists, contact Dell. YGGG Reinstall all power and data cables and occurred. If the computer starts normally, reinstall an additional module. Quick...
Quick Reference Guide - Page 26

... Keyboard Controller Test failure NVRAM power loss 26 Quick Reference Guide One possible beep code (code 1-3-1) consists of one beep. If your computer. • If the problem persists, contact Dell. GGGY The computer is in a normal operating condition after POST. This beep code tells you that you are installing are detected, but a memory configuration or...
Quick Reference Guide - Page 27

... to shadowed memory Math-coprocessor test failure Cache test failure Running the Dell™ IDE Hard Drive Diagnostics The Dell IDE Hard Drive Diagnostics is a utility that tests the hard drive to troubleshoot or confirm a hard drive failure. 1 Turn on your computer (if your computer is already on the screen. Windows XP To resolve incompatibilities using the Hardware Troubleshooter: 1 Click...
Quick Reference Guide - Page 28

... my computer and click Next. System Restore does not monitor your data files. www.dell.com | support.dell.com 4 In the Hardware Troubleshooter list, click I need to resolve a hardware conflict on the Contents tab, click Windows 2000 troubleshooters, and then click Hardware. The Device status area in an undesirable operating state. NOTICE: Make regular backups of...
Quick Reference Guide - Page 30

...Driver Rollback does not resolve the problem, then use Windows XP Service Pack 1 or later when you reinstall Windows XP. After you reinstall the operating ...in before you reinstall Windows XP. www.dell.com | support.dell.com Enabling System Restore If you to do not reinstall Windows XP unless a Dell technical support representative instructs you reinstall Windows XP with less than 200 ...
Quick Reference Guide - Page 31

... DELL™ logo appears. The computer automatically restarts multiple times. Windows XP Setup 1 When the Windows XP Setup screen appears, press to select To set up Windows now. 2 Read the information on the screen. NOTICE: Do not press any key when the following message appears: Press any key to boot from CD message appears, press any key. The Windows XP...
Quick Reference Guide - Page 32

...drivers with all computers. If you are using the Drivers and Utilities CD for the first time on the back of your selections. Using the Drivers and Utilities CD NOTE: The Drivers ... Windows. 1 Turn on the computer and allow it to boot to the Windows desktop. 2 Insert the Drivers and Utilities CD into the CD drive. www.dell.com | support.dell.com 12 If you are reinstalling Windows XP...
Quick Reference Guide - Page 35

...reattaching, 11 H hardware beep codes, 26 conflicts, 27 Dell Diagnostics, 19 Hardware Troubleshooter, 27 Help and Support Center, 6 I IRQ conflicts, 27 L labels Microsoft Windows, 5 Service Tag, 5 light, 22 lights diagnostic, 22 front of computer, 22 power button, 22 system, 22 M Microsoft Windows label, 5 O operating system CD, 6 Installation Guide, 6 reinstalling Windows XP, 30 Operating System...
Quick Reference Guide - Page 36

P power light, 22 problems beep codes, 26 conflicts, 27 Dell Diagnostics, 19 diagnostic lights, 22 restore computer to previous operating state, 28 R reinstalling drivers, 5 Windows XP, 30 ResourceCD Dell Diagnostics, 19 S Service Tag, 5 software conflicts, 27 system lights, 22 System Restore, 28 Hardware Troubleshooter, 27 Help and Support Center, 6 restore computer to previous operating state, ...

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