Home » Dell » Desktops » Dell OptiPlex GX280

Dell OptiPlex GX280 Support Question

Find answers below for this question about Dell OptiPlex GX280.
Need a Dell OptiPlex GX280 manual? We have 1 online manual for this item!

Dell Overview Questions Manuals Reviews Videos Research

Question posted by aviroff on August 23rd, 2012

Attention: Dell Niranjanvijaykumar Dell Optiplex Gx280 Memory Problems

Results of the diagnostics drive=0 WDC WD800JD-75JNA0 PASS drive=1 No device drive=2 LG-CD-ROM CRN8245B Diagnostics not supported drive=3 No device In the System Setup - maintenance -event log I found this logs beginning 11-10-2010 till 06-26-2012 Post error Memory size different sometimes follewed by Memory size decreased Thanks for your help

I Know the Answer!

I have the same question
Request More Information

Current Answers

Answer #1: Posted by NiranjanvijaykumarAtDell on August 24th, 2012 4:20 AM

This answer was accepted by the poster of the original question.

NiranjanvijaykumarAtDell

Member since:
May 12th, 2012

Points: 807,180

1,110
points

Hello aviroff,

As per the even log there is a memory card variation. This could be either a bad memory card/memory slot on the motherboard.

Follow the link below to run the hardware followed by memory test -

http://support.dell.com/support/topics/global.aspx/support/kcs/document?docid=266787

The initial test will pass and then it will as you
Press Y To Continue the Memory Tests.
Press N for No when it asks you to Continue Memory Tests.

Press Y and this will run for about 30-40 minutes.

Let me know if this test pass or if you get a error code.

I will be glad to help you further.

Dell-Niranjan

NiranjanAtDell
Dell Inc

Related Dell OptiPlex GX280 Manual Pages

Quick Reference Guide - Page 2

...Dell Inc. Dell Inc. A00 The Quick Reference Guide, Drivers and Utilities CD, and operating system media are trademarks of data and tells you how to avoid the problem. Reproduction in any manner whatsoever without notice. © 2004 Dell... than its own. disclaims any proprietary interest in this text: Dell, OptiPlex, and the DELL logo are optional and may be used in this document is ...

Quick Reference Guide - Page 3

... Computer 14 Small Form-factor Computer 14 Small Desktop Computer 14 Desktop Computer 15 Small Mini-Tower Computer 15 Mini-Tower Computer 16 Setting Up Your Computer 16 Solving Problems 19 Dell Diagnostics 19 System Lights 21 Diagnostic Lights 23 Beep Codes 26 Running the Dell™ IDE Hard Drive Diagnostics 27 Resolving Software and Hardware Incompatibilities 27...

Quick Reference Guide - Page 5

... may be included on your CD to provide last-minute updates about technical changes to your call when contacting technical support. Product Information Guide • How to remove and replace parts • Technical specifications • How to configure system settings • How to troubleshoot and solve problems Dell™ OptiPlex™ User's Guide Microsoft®...

Quick Reference Guide - Page 6

... and Utilities CD (optional) to reinstall drivers for the devices that describes your problem. 4 Follow the instructions on the screen. • How to technical service and support questions • Online discussions with your computer. The Dell Support website provides several online tools, including: • Troubleshooting - Small form-factor chassis • DHS - Small desktop chassis...

Quick Reference Guide - Page 10

... diagnostic lights USB 2.0 connectors (6) microphone connector line-out connector card slots (5) CD/DVD-drive eject button floppy-drive eject button hard-drive activity light front panel door headphone connector USB 2.0 connectors (2) serial connector link integrity light network adapter connector network activity light line-in connector 10 Quick Reference Guide www.dell.com | support.dell...

Quick Reference Guide - Page 12

www.dell.com | support.dell.com Mini-Tower Computer Microsoft Windows Product Key microphone connector headphone connector diagnostic lights CD/DVD-drive eject button floppy-drive eject button USB 2.0 connectors (2) power button power light voltage selection switch line-out connector network activity light network adapter ...

Quick Reference Guide - Page 14

power supply card cage www.dell.com | support.dell.com Inside Your Computer Small Form-factor Computer floppy drive hard drive heat sink and blower assembly padlock ring PCI-E x16 connector Small Desktop Computer CD/DVD drive floppy drive system board heat sink and blower assembly PCI-E x16 connector PCI-E x1 connector 14 Quick Reference Guide...

Quick Reference Guide - Page 16

www.dell.com | support.dell.com Mini-Tower Computer power supply floppy drive CD/DVD drive chassis intrusion switch SATA connectors (2) system board PCI-E x16 connector heat sink shroud assembly hard drive Setting Up Your Computer CAUTION: Before performing ...

Quick Reference Guide - Page 19

... as the ResourceCD). Start the Dell Diagnostics from your Drivers and Utilities CD (optional). NOTICE: The Dell Diagnostics works only on page 5 for your computer, see the Microsoft® Windows® desktop. NOTE: If you see the Dell Support website at support.dell.com. Then shut down your computer and try again. 3 When the boot device list appears, highlight Boot to...

Quick Reference Guide - Page 20

... Dell Diagnostics from the numbered list. When the DELL logo appears, press immediately. Write down the error code and problem description and follow the instructions on the screen. On the next start-up, the computer boots according to the devices specified in system setup. 3 When the boot device list appears, highlight IDE CD-ROM Device and press . 4 Select the IDE CD-ROM Device...

Quick Reference Guide - Page 21

... Help Configuration Parameters Function Displays the results of each test screen. Blinks green several A configuration error exists. Check "Diagnostic Lights" on your computer or all devices from the Drivers and Utilities CD (optional), remove the CD. 5 Close the test screen to return to wake the computer. If you contact Dell, technical support will ask for your Service...

Quick Reference Guide - Page 22

... board device may Check "Diagnostic Lights" on contacting Dell, see if the specific problem is running a test, or a device on diagnosing the beep code. See "Power Problems" in your online User's Guide. See "Beep Codes" on page 26 for technical assistance. www.dell.com | support.dell.com Power Light Problem Description Suggested Resolution Solid yellow The Dell Diagnostics is...

Quick Reference Guide - Page 24

... your online User's Guide. • If you have one module, and then restart the computer. www.dell.com | support.dell.com Light Pattern Problem Description Memory modules are detected, but a memory failure has occurred. YYGG A possible expansion card failure has occurred. YGYY Suggested Resolution • If you have identified a faulty module or reinstalled all modules without...

Quick Reference Guide - Page 25

... contacting Dell, see your online User's Guide. A possible floppy or hard drive failure has Reseat all USB devices, check...memory modules of the same type into your online User's Guide. For information on reinstalling memory modules, see your computer. • If the problem persists, contact Dell. No memory modules are detected. Quick Reference Guide 25 Light Pattern Problem...

Quick Reference Guide - Page 26

... that no special memory module or memory connector placement requirements exist. • Verify that the memory modules that the computer encountered a memory problem. Beep Codes Your computer might emit a series of beeps during start -up : 1 Write down the beep code. 2 See "Dell Diagnostics" on page 19 to the system board from the hard drive, CD drive, and DVD...

Quick Reference Guide - Page 27

... shadowed memory Math-coprocessor test failure Cache test failure Running the Dell™ IDE Hard Drive Diagnostics The Dell IDE Hard Drive Diagnostics is a utility that tests the hard drive to troubleshoot or confirm a hard drive failure. 1 Turn on your computer (if your computer is already on, restart it). 2 When F2= Setup appears in the "Solving Problems...

Quick Reference Guide - Page 28

... left the computer in an undesirable operating state. To resolve incompatibilities using System Restore. www.dell.com | support.dell.com 4 In the Hardware Troubleshooter list, click I need to resolve a hardware conflict on configuring the device. See the Windows Help and Support Center for information on my computer and click Next. Using Microsoft® Windows®...

Quick Reference Guide - Page 30

... XP, disable any required drivers, including the drivers required if your primary hard drive. NOTICE: The Operating System CD provides options for instructions. 30 Quick Reference Guide If Device Driver Rollback does not resolve the problem, then use Windows XP Service Pack 1 or later when you reinstall Windows XP. To reinstall Windows XP...

Quick Reference Guide - Page 31

...CD. 4 If you see the Windows desktop, and then shut down the computer and try again. 5 Press the arrow keys to select CD-ROM, and press . 6 When the Press any key to boot from the CD... click Next. Windows XP Setup 1 When the Windows XP Setup screen appears, press to ...devices. The computer automatically restarts multiple times. Booting From the Operating System CD 1 Save and close ...

Quick Reference Guide - Page 36

P power light, 22 problems beep codes, 26 conflicts, 27 Dell Diagnostics, 19 diagnostic lights, 22 restore computer to previous operating state, 28 R reinstalling drivers, 5 Windows XP, 30 ResourceCD Dell Diagnostics, 19 S Service Tag, 5 software conflicts, 27 system lights, 22 System Restore, 28 Hardware Troubleshooter, 27 Help and Support Center, 6 restore computer to previous operating state, ...