Dell OptiPlex 360 Support Question
Dell OptiPlex 360 Support Question
Find answers below for this question about Dell OptiPlex 360.Need a Dell OptiPlex 360 manual? We have 1 online manual for this item!
Question posted by zack95991 on September 13th, 2011
Desktop Won't Boot Up
I have a Dell Optiplex 360. when i try to power it up, the power button lights up orange, and the computer will not boot up. any idea what the problem/fix is?
Current Answers
Answer #1: Posted by kcmjr on September 13th, 2011 11:50 AM
kcmjr
Member since:
May 5th, 2011 Points: 4,254,245
Member since:
May 5th, 2011 Points: 4,254,245
Probably a defective power supply. Could also be the motherboard or CPU. If it does absolutely nothing I'd suggest the power supply.
You can try a tester to be sure.
http://www.newegg.com/Product/Product.aspx?Item=N82E16899705003
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Related Dell OptiPlex 360 Manual Pages
Setup and Quick Reference Guide - Page 1
Dell™ OptiPlex™ 360 Setup and Quick Reference Guide
This guide provides a features overview, specifications, and quick setup, software, and troubleshooting information for your operating system, devices, and technologies, see the Dell Technology Guide at support.dell.com. For more
information about your computer. Models DCSM and DCNE
www.dell.com | support.dell.com
Setup and Quick Reference Guide - Page 2
..., Windows Vista, and the Windows Vista start button logo are trademarks of certain U.S.
Bluetooth is ...Dell, the DELL logo, OptiPlex, and DellConnect are either potential damage to hardware or loss of data and tells you purchased a Dell™ n Series computer, any references in this document to refer to change without the written permission of this document to avoid the problem...
Setup and Quick Reference Guide - Page 3
Front View 10 Desktop - Back Panel Connectors 12
2 Setting Up Your Computer 13
Quick Setup 13 Installing Your Computer in an Enclosure 18 Connecting to the... Vista® Operating System 21 Microsoft Windows® XP 21
Contents
3 Front View 7 Mini Tower - Back View 8 Mini Tower - Back Panel Connectors 9 Desktop - Contents
1 About Your Computer 7
Mini Tower - Back View 11...
Setup and Quick Reference Guide - Page 4
Mini Tower Computer 25
4 Specifications - Desktop Computer 31
5 Troubleshooting Tips 37
Using the Hardware Troubleshooter 37
Tips 37 Power Problems 37 Memory Problems 39 Lockups and Software Problems 39 Dell Technical Update Service 41 Dell Support Utility 41 Dell Diagnostics 41
6 Reinstalling Software 43
Drivers 43 Identifying Drivers 43 Reinstalling Drivers and Utilities 43
...
Setup and Quick Reference Guide - Page 10
Desktop - Front View
1 11
2
3
4
10 9
8
1 diagnostic lights 3 drive-activity lights 5 drive activity lights 7 microphone connector 9 floppy-drive eject button
11 padlock ring
76
5
2 USB 2.0 connectors (2) 4 power button, power light 6 headphone connector 8 optical-drive tray eject button 10 cover-release latch grip, and cable
security slot
10
About Your Computer
Setup and Quick Reference Guide - Page 11
Back View
1
2
3
4
5
6
1 expansion-card slots (3) 3 power connector 5 padlock ring
2 back-panel connectors
4 voltage selector switch
6 cover-release latch grip, and security cable slot
About Your Computer
11 Desktop -
Setup and Quick Reference Guide - Page 12
Desktop - Back Panel Connectors
1
2
3
4
9
8
1 parallel (printer) connector 3 network adapter connector 5 line-out connector 7 USB 2.0 connectors (6) 9 serial connector
5 6
7
2 network-activity light 4 link-integrity light 6 line-in (microphone) connector 8 VGA video connector
12
About Your Computer
Setup and Quick Reference Guide - Page 18
...enclosure. NOTICE: The operating temperature specifications indicated in an enclosure. 7 Connect to your network.
4 5
3
2
6
1
1 Internet service
2 cable or DSL modem
3 wireless router
4 desktop computer with network adapter
5 desktop computer with your computer.
For example, if the ambient room temperature is at 25°C (77°F), depending on your computer's specifications, you...
Setup and Quick Reference Guide - Page 19
... Computer" on all sides of the computer that does not allow airflow. For details about your computer in ) minimum clearance on page 25 or "Specifications - Desktop Computer" on page 31.
• Leave a 10.2-cm (4-in an enclosure that have air vents to permit the airflow required for proper ventilation.
• If...
Setup and Quick Reference Guide - Page 20
...are using a dial-up connection, connect a telephone line to the modem connector on your desktop or if you set up an Internet connection with a desktop shortcut provided by country. If you do not have an ISP icon on your computer ... exit any open programs. 2 Double-click the ISP icon on the Microsoft® Windows® desktop. 3 Follow the instructions on the screen to complete the setup.
Setup and Quick Reference Guide - Page 31
...: Offerings may vary by region. For more information regarding the configuration of 10/100/1000 communication
Specifications - Desktop Computer
31 Processor Processor type
Level 2 (L2) cache
System Information Chipset DMA channels Interrupt levels BIOS chip (NVRAM) NIC
Intel® Core™2 Duo processor ...
Setup and Quick Reference Guide - Page 32
Desktop Computer non-ECC memory only two 512 MB, 1 GB, or 2 GB 512 MB 4 GB
Intel G31
PCI Express x16 slot can support a PCI Express graphics ...
Setup and Quick Reference Guide - Page 33
... 2.0compliant connectors
front panel: one microphone and one headphone connector; back panel: one line-out connector and one low-profile x16 (with support for x1); Desktop Computer
33 or one full-height PCIe x16 (and one 6.9-in (microphone) connector
two 9-pin connectors; 16550C-compatible
Specifications -
Setup and Quick Reference Guide - Page 34
...or a power supply problem (see "Power Problems" on back panel
push button green light - Connectors (continued) PS/2 Parallel
System board connectors: SATA Floppy drive Processor fan Chassis fan PCI Express x16 Front panel control Front panel USB Front panel audio HDA header Processor Memory Power 12 V Power LAN on motherboard (LOM)
Controls and Lights Front of computer:
Power button Power light...
Setup and Quick Reference Guide - Page 35
...
39.9 cm (15.7 in) 11.4 cm (4.5 in) 35.3 cm (13.9 in) 12.7 kg (28.0 lb)
Specifications - Desktop Computer
35 Back of computer:
Link integrity light (on yellow blinking light integrated network adapter)
Power
DC power supply:
Wattage
235 W
Maximum heat dissipation For 235-W power supply: 126-W MHD
(MHD)
NOTE: Heat dissipation is calculated by using the...
Setup and Quick Reference Guide - Page 36
Desktop Computer Environmental Temperature:
Operating Storage Relative humidity (noncondensing) Operating Storage Maximum vibration: Operating Storage Maximum shock: Operating
Storage
Altitude: Operating Storage
Airborne contaminant level
10&#...
Setup and Quick Reference Guide - Page 41
... Dell™ Support screen. If the Dell Support icon does not appear in this section, follow the safety instructions that no diagnostics utility partition has been found, run the Dell Diagnostics from the Start menu, go to wait until you see the Microsoft® Windows® desktop, and then shut down your computer and try...
Setup and Quick Reference Guide - Page 42
...try again.
Starting the Dell Diagnostics From the Dell Drivers and Utilities Media
NOTE: The Dell Drivers and Utilities media is appropriate for one time only. NOTE: The next steps change the boot sequence for your computer. 7 When the Dell... Drive and press .
4 Select the Boot from CD-ROM option from the menu that you see the Microsoft® Windows® desktop; NOTE: If you wait too long ...
Setup and Quick Reference Guide - Page 48
...the media, the Dell Drivers and Utilities media and Dell Operating System media may not ship with your computer. then, restart your computer, or whether you see the Microsoft® Windows® desktop; Reinstalling Windows
... the instructions on the region from which you ordered your computer and try again.
5 When the boot device list appears, highlight Onboard or USB CD-ROM Drive and press...
Setup and Quick Reference Guide - Page 59
... 16 power cables, 17
contacting Dell, 51, 57
D
Dell contacting, 51, 57 software updates, 41 Support Utility, 41 technical support and customer service, 52 Technical Update Service, 41
Dell Diagnostics... 42 starting from your hard drive, 41
Dell Technology Guide, 50
DellConnect, 52
Desktop System Software, 49
diagnostics Dell, 41
documentation, 49 Dell Technology Guide, 50 Service Manual, 50
drivers...
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