Dell OptiPlex 330 Support Question
Dell OptiPlex 330 Support Question
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Question posted by ccraAKe on April 14th, 2014
How To Reformat Hard Drive Dell Optiplex 330 To Factory Settings
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Answer #1: Posted by DellJesse1 on April 14th, 2014 4:55 AM
DellJesse1
Member since:
April 19th, 2012 Points: 1,551,500
Member since:
April 19th, 2012 Points: 1,551,500
ccraAKe,
There is no Dell Factory Image on hard drive. You will need to manually format and reinstall Windows, Drivers and Software. Below is a link to format and reinstall Windows.
Reinstalling the Operating SystemTo reinstall Windows, you need the following items:
- Dell™ Operating System CD
- Dell ResourceCD
The ResourceCD contains drivers installed during the computer's assembly. Use the ResourceCD to load any required drivers. Depending on the region where the computer was ordered or whether the CDs were requested, the Drivers and Utilities CD and Operating System CD may not ship with the system.
The reinstallation process can take 1 to 2 hours to complete. After you reinstall the operating system, you must also reinstall the device drivers, virus protection program, and other software.
The Operating System CD provides options for reinstalling Windows. The options can overwrite files and possibly affect programs installed on the hard drive. Therefore, do not reinstall Windows unless absolutely necessary.
- Save and close any open files and exit any open programs.
- Insert the Operating System CD. Click Exit if the Install Windows message appears.
- Restart the computer.
- Press <F12> immediately after the Dell logo appears. If the operating system logo appears, wait until you see the Windows desktop, and then shut down the computer and try again.
- Follow the instructions on the screen to complete the installation.
Thank You,
Dell-Jesse1
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Related Dell OptiPlex 330 Manual Pages
Quick Reference - Page 6
... information
• Ergonomics information
• End User License Agreement
• How to remove and replace parts • Specifications • How to configure system settings • How to troubleshoot and solve
problems
Dell OptiPlex™ 330 User's Guide
Microsoft Windows Help and Support Center 1 Click the Windows Vista Start button→ Help and Support→...
Quick Reference - Page 8
... configuration, product specifications, and white papers
• Downloads - Online discussion with technical support
• Dell Technical Update Service - Proactive e-mail notification of software and hardware updates for components, such as memory, the hard drive, and the operating system
• Customer Care - Certified drivers, patches, and software updates
8
Quick Reference...
Quick Reference - Page 48
... program and is optional and may not ship with your hard drive. See "System Setup" in the Product Information Guide. Starting the Dell Diagnostics From Your Hard Drive
The Dell Diagnostics is recommended that you print these procedures before you contact Dell for details) and run the Dell Diagnostics before you experience a problem with your computer User's Guide...
Quick Reference - Page 49
... option from the numbered list. 2 Turn on your hard drive. then, shut down your computer. 7 When the Dell Diagnostics Main Menu appears, select the test you see a message stating that appears and press .
5 Type 1 to wait until you see the Microsoft® Windows® desktop; When the DELL logo appears, press immediately.
NOTE: If you...
Quick Reference - Page 56
... lights labeled 1, 2, 3, and 4 on the lights change as the boot process completes. DELL RECOMMENDS THAT YOU BACK UP YOUR DATA REGULARLY. Diagnostic Lights
CAUTION: Before you troubleshoot a problem... lights display solid green.
A PARAMETER OUT OF RANGE MAY OR MAY NOT INDICATE A POTENTIAL HARD DRIVE PROBLEM - To help identify where in the Product Information Guide. If the POST portion of...
Quick Reference - Page 58
A possible floppy or hard drive Reseat all USB devices, check cable connections, and then restart the computer.
58
Quick Reference Guide cables and restart the
computer. Reinstall all power and ... still exists, install a graphics card that you know works and restart the computer.
• If the problem persists or the computer has integrated graphics, contact Dell.
Quick Reference - Page 60
...8226; Ensure that the cables are properly connected to the system board from the hard drive and the optical drive.
• Check the computer message that appears on the system board.
Light ...pin password jumper (PSWD) on your monitor screen.
• If the problem persists, Contact Dell. four diagnostic lights turn green briefly before turning off to remove the jumper and boot the system...
Quick Reference - Page 67
... instructions, 6
Service Tag, 7, 29, 38
Starting the Dell Diagnostics From the Drivers and Utilities CD, 49
Starting the Dell Diagnostics From Your Hard Drive, 48
support website, 8
system board, 36, 46
Help and Support Center, 9 Network Setup Wizard, 16 reinstalling, 9
wizards Network Setup Wizard, 16
T
troubleshooting Dell Diagnostics, 48 Help and Support Center, 9
TV connect...
User's Guide - Page 5
... 79 System Setup Options 80 Boot Sequence 88
Clearing Forgotten Passwords 91
Clearing CMOS Settings 92
Flashing the BIOS 93
About RAID Configurations 95 Verifying That RAID Is Working 95 RAID Level 1 Configuration 96 Troubleshooting RAID 96 Recovering From a Multiple Hard Drive Failure Using the Intel® RAID Option ROM Utility . . . . . 97
Contents...
User's Guide - Page 6
... Setting Your Computer to RAID-Enabled Mode . . 98
Cleaning Your Computer 99 Computer, Keyboard, and Monitor 99 Floppy Drive 99 CDs and DVDs 99
8 Troubleshooting Tools 101
Power Lights 101
Beep Codes 102
System Messages 104
Diagnostic Lights 106
Dell Diagnostics 111 When to Use the Dell Diagnostics 111 Starting the Dell Diagnostics From Your Hard Drive...
User's Guide - Page 15
...
NOTE: This document is available as a PDF at support.dell.com.
Dell™ Product Information Guide
• How to remove and replace parts
Dell OptiPlex™ 330 User's Guide
• Specifications
Microsoft Windows Help and Support
• How to configure system settings
Center
• How to set up a printer
Find It Here
Quick Reference Guide NOTE: This...
User's Guide - Page 17
... business segment to support.dell.com, select your
your Dell computer.
support.dell.com
NOTE: Select your operating system and search for your Service Tag. DSS provides critical
your computer
• Reference - Proactive e-mail notification of your computer, you reinstall the operating system for components, such as memory, the hard drive, and the operating system...
User's Guide - Page 65
... is based on common platforms, hard-drive images, and help desk procedures. Advanced Features
LegacySelect Technology Control
LegacySelect technology control offers legacy-full, legacy-reduced, or legacyfree solutions based on DMI and CIM, is provided to the administrator through system setup, Dell OpenManage™ IT Assistant, or Dell custom factory integration. Control is available for...
User's Guide - Page 66
... processors it has and what operating system it is reduced or turned off when it down remotely. A managed system is one that has Dell OpenManage Client Instrumentation set to a hard drive and then removing system power.
NOTE: All components installed in Windows® XP. As long as updating its BIOS or shutting it entered...
User's Guide - Page 79
...recommended that you write down your computer (see the Microsoft® Windows® desktop.
Then shut down the system setup screen information for future reference.
If you...) your computer. 2 When the blue DELL™ logo appears, press immediately.
System Setup
79 Certain changes can make your computer • To set the type of hard drive
installed Before you use system setup, it...
User's Guide - Page 89
... message.
• Onboard Network Controller - If you must first set the floppy drive to boot from the floppy drive. The computer attempts to restart your computer.
3 When F2 = Setup, F12 = Boot Menu appears in the drive, the computer generates an error message.
• Onboard SATA Hard Drive - Each device has a number next to it.
4 At the...
User's Guide - Page 137
... operating system and preserving data files.
• Dell PC Restore by Symantec (available in Windows XP) and Dell Factory Image Restore (available in the following ways:
• System Restore returns your operating system problem. However, using the Operating System disc also deletes all data on the hard drive. Any changes that System Restore makes to...
User's Guide - Page 139
... before using these options. Using Dell™ PC Restore and Dell Factory Image Restore
NOTICE: Using Dell PC Restore or Dell Factory Image Restore permanently deletes all data before using PC Restore or Factory Image Restore. Data files include documents, spreadsheets, e-mail messages, digital photos, music files, and so on the hard drive and removes any programs or drivers...
User's Guide - Page 141
NOTICE: If you do not want to continue reformatting the
hard drive and restoring the system software to select Dell Factory Tools, then Dell Factory Image Restore. NOTE: Depending upon your configuration, you want to proceed with Factory Image Restore, click Cancel. 7 Click the checkbox to confirm that the additional disk space is available as a local user.
The System...
User's Guide - Page 275
...on the system board in an expansion slot on your display. A display setting that decrease the overall consumption of memory. A parallel connector design that provides...monitor as dual display mode. Use the Express Service Code when contacting Dell for hard drives and CD drives.
Glossary
275 enhanced integrated device electronics -
Environmental Protection Agency requirements ...
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