Dell Inspiron 15 3521 Support Question
Dell Inspiron 15 3521 Support Question
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Question posted by geoffthompson1 on December 5th, 2014
My Dell I15 3521 Laptop Won't Boot Past The Dell Logo
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Current Answers
Answer #1: Posted by TechSupport101 on December 6th, 2014 7:36 AM
TechSupport101
Member since:
May 24th, 2013 Points: 12,171,315
Member since:
May 24th, 2013 Points: 12,171,315
Hey - The Service Manual here should be able to assist much. Do ensure that you do not have an a removable drive like (USB sticks) installed during the booting stage.
Related Dell Inspiron 15 3521 Manual Pages
Me and My Dell - Page 2
... not followed. CAUTION: A CAUTION indicates potential damage to either the entities claiming the marks and names or their products. and is used in this text: Dell™, the DELL logo, and Inspiron™ are trademarks of these materials in any proprietary interest in the United States and/or other countries; Reproduction of...
Me and My Dell - Page 5
Video Cards 44 TV Tuners 45 Speakers 46 Webcam 46
Enabling a Webcam 47 Dell Webcam Manager 47
ExpressCards 48 Communication Devices 49 Setting Up Your Laptop 55 Setting Up Your Desktop 57 Internet 59
Setting Up a Wired Internet Connection 59 Setting Up a Wireless Internet Connection 60
Display 61
Setting Up Your ...
Me and My Dell - Page 6
... 75 Improving the Battery Performance 75 Dell Desktop Mode 76 Dell Desktop Mode 76
Keyboard 77
General Keyboard Shortcuts 77 Changing Keyboard Input Language 79 Using Numeric Keypad on a Laptop Computer 80
Touchpad 81
Using Your Touchpad 81 Touchpad Gestures 81
Scroll 81 Zoom 83 Rotate 84 Flick 84 My Favorites 84 Desktop...
Me and My Dell - Page 10
... the Operating System Using the Operating System Disc 133
Diagnostics 137
Pre-Boot System Assessment 137 Invoking PSA 137 Enhanced PSA 138 Invoking ePSA 138 Beep Codes 139
Troubleshooting 140
Display Screen is Difficult to Read 140 Desktop 140 Laptop 141 No Display on the Screen or Screen is Blank 142 Desktop...
Me and My Dell - Page 11
Changing the Default Boot Sequence 150
Flashing the BIOS 150
Getting Help and Contacting Dell 155
Self-Help Options 155 Accessing Windows Help and Support 155
Contacting Dell 156
Before Calling Dell 159 Computer Maintenance 160 Ergonomic Instructions for Desktops 160 Ergonomic Instructions for Laptops 162 Dell and the Environment 164 Regulatory Compliance Policy 165
Contact Details...
Me and My Dell - Page 35
... from a more details. Used on all current generation computer. • PS/2 port - The keyboard connects to the USB port
on the computer. • Bluetooth - On a Dell laptop computer, there are generally three lighting states available: • Full keyboard/touchpad brightness • Half keyboard/touchpad brightness • No lighting Pressing the and the...
Me and My Dell - Page 75
... possible.
You can operate your computer while the battery is hot from overcharging. Battery
Charging Laptop Battery
When you use : • Optical drives. • Wireless communications devices, ExpressCards... circuitry of your computer's power usage (see the Article ID: 405686 at support.dell.com.
Battery 75 The operating time of your battery significantly reduces if...
Me and My Dell - Page 76
... protects the battery health by connecting it is displayed. 2. The Battery Meter dialog box is not in use. Frequently connecting and disconnecting your laptop battery health.
Dell Desktop Mode
The Dell longevity mode feature enables you to protect your battery, and if applicable, displays a message requesting you to enable Desktop Mode. Click the...
Me and My Dell - Page 101
Mobile wireless broadband support is also called Wireless MAN and provides fixed and laptop connectivity without the need for Microwave Access (WiMAX)
WiMAX is not a part of your original order, you can purchase one from dell.com.
Setting Up Your Network 101 Setting Up Your Network
Setting Up a Wired Network
To connect...
Me and My Dell - Page 102
... . Have your ISP to select, click Help me choose or contact your ISP for offerings available in the past, the ISP might have successfully connected in your country. Click Settings. 4. Swipe from dell.com. Setting Up Wireless Network
To connect to the upper-right corner of the screen), and then click Search...
Me and My Dell - Page 112
...option. This is to [email protected] • call 888-999-9857
112 Computrace Getting Help on Computrace
Dell provides help on (or restart) your computer and try again. 3. then, shut down your computer. 2. NOTE: Once... desktop;
NOTE: You will be unable to disable the Computrace option. When the DELL logo appears, press immediately. Enabling Computrace
1.
Me and My Dell - Page 126
... drive to complete the recovery process.
126 System Recovery Media NOTE: If you wait too long and the operating system logo appears, continue to boot from being recovered. When the DELL logo appears, press immediately.
Use the system recovery media in when you see the Microsoft Windows desktop; Windows 8
The system recovery media...
Me and My Dell - Page 131
... screen. Launch Dell DataSafe Local Backup. 2.
Task
To restore specific files or folders from a File & Folder Backup. 3.
Press any key to complete the recovery process. Insert the system recovery disc or USB key and restart the computer. 2. When the DELL logo appears, press immediately. Follow the instructions on the screen to boot from being...
Me and My Dell - Page 132
... operating state it was in when you do not want to access the Advanced Boot Options window. The Confirm Data Deletion screen appears. When the DELL logo appears, press few times to proceed with Dell Factory Image Restore, click Cancel.
132 Dell Factory Image Restore NOTE: If you see the Microsoft Windows desktop;
Starting...
Me and My Dell - Page 133
... If possible, backup your data files before using the operating system disc. Select the appropriate boot device from the list and press . 4. If possible, backup your data files before using ... Using the Operating System disc to the factory condition, then click Next. When the DELL™ logo appears, press immediately.
Select the check box to confirm that you must also reinstall the ...
Me and My Dell - Page 137
... assessment and restart the computer, press ; This will take about 30 minutes or more. Do you want to continue." 5. "Booting Dell Diagnostic Utility Partition. Select Exit to access the Boot menu. When the Dell logo appears, press to reboot your screen: "Do you want to finish PSA testing. During the assessment, answer any key to...
Me and My Dell - Page 138
... the ePSA home screen. then, shut down your computer and can use the Enhanced Pre-Boot System Assessment (ePSA) to diagnose various hardware problems. The ePSA tests devices such as the...ePSA and restart your computer, click Exit. • Status - Displays all tests. When the DELL logo appears, press to wait until you see the Microsoft Windows desktop; NOTE:You computer may not ...
Me and My Dell - Page 141
...it to the computer to check if the monitor is connected to the discrete video card.
6. Laptop
1. For more information, -- Type Help and Support in self test begins. The display built... must connect your computer. Press and hold the and power buttons for 10-15 seconds. See Getting Help and Contacting Dell. b. Download and install the latest video drivers from the right-edge (or...
Me and My Dell - Page 147
... setup configuration for the F2 prompt to load and start the operating system. When the DELL logo is displayed only briefly. If you are an expert computer user. NOTE: Before you ...are an expert computer user. If you wait too long and the operating system logo appears, continue to : • Change the system configuration information after the prompt closes, the ...
Owner's Manual - Page 2
...: A CAUTION indicates potential damage to hardware or loss of data if instructions are either trademarks or registered trademarks of Microsoft Corporation in this text: Dell™, the DELL logo, and Inspiron™ are trademarks of your computer. Bluetooth® is used in the United States and/or other countries; Trademarks used by Bluetooth SIG...
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