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Dell 2145 Color Laser Support Question

Dell 2145 Color Laser Support Question

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Question posted by syoung54027 on March 7th, 2012

Manual Feed Problems With Card Stock

I am using a Dell 2145 multifunction and trying to print note cards via the manual feed, and it keeps jamming every time. I am only feeding one sheet at a time and have set the printer to manual feed and MFP tray. Any suggestions? I was under the assumption that the printer could handle thicker paper such as this. 

Current Answers

Answer #1: Posted by rrockwell on March 7th, 2012 2:36 PM
This answer was accepted by the poster of the original question.
rrockwell

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Please double check it really can handle that media.  If you're sure it's compatible then my guess is there is other media jammed further inside, there is adhesive media stuck somewhere (both of these you can check, at least as far into the machine as you can without taking it apart). 

The other possibilities are bad sensor which can cause a pickup roller or other mechanism to engage too early or too late.  A bushing could be missing on the side of the shaft of a roller, causing the paper to feed crooked and run into issues.  Lastly some roller pads could be worn. 

There isn't much symptoms to give me clues, so the potential causes are very broad.  I suggest asking Dell Tech Support if there is any maintenance mode functions like a sensor test that could help you narrow down which part of the paper feed path is having the issue. 


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Related Dell 2145 Color Laser Manual Pages

User's Guide - Page 2

... to multiple destinations using cyan, magenta, yellow, and black. • You can print on a single page. • There are magnified and printed across the sheet of paper and can specify a certain time to transmit the fax and also send the fax to several formats • Your printer can customize your new laser printer Your new printer is equipped with...
User's Guide - Page 8

... server 40 Using address book entries 40 Searching address book for an entry 40 Printing address book 41 Scan on both sides of paper BASIC PRINTING 42 Printing a document 42 42 Canceling a print job FAXING 43 Sending a fax 43 43 43 44 Setting the fax header Adjusting the document settings Sending a fax automatically 44 Sending a fax manually 44...
User's Guide - Page 16

... drivers support the following software. MACINTOSH O O X O Oa O O X X O PostScript driver FEATURE Color mode Printer quality option Poster printing Multiple pages per sheet O O (2, 4) (N-up) Fit to set your printer's TCP/IP addresses. a. SANE: Use this driver to set up printer's other options from SmarThru. This feature is not supported MAC OS X 10.3. MACINTOSH...
User's Guide - Page 21

...printed on the display at the appropriate place while entering the telephone number. Setting sounds You can adjust the volume level using the number keypad As you perform various tasks, you enter your name or your printer... Redial/Pause at the corresponding location. Press the left /right arrow until the time setting you want appears and press OK. 5. Press On Hook Dial ( ). 1....
User's Guide - Page 22

... job is not in actual use to change the font setting as a single job if it comes in within the tray mismatches. 1. Click Start → All Programs → DELLDELL PrintersDell 2145cn Color Laser MFPPrinter Setting Utility. 22 | Getting started You can change the font or set the length of time a single print job is active before it is...
User's Guide - Page 35

Press Menu ( ) until the time setting you press Black Start ( ) or Color Start ( ) to begin copying, or Stop/Clear ( ) to cancel. 5. Press OK when Machine Setup appears...panel. 1. Press the left /right arrow until you want appears. SETTING COPY TIMEOUT You can set the time the printer waits before it restores the default copy settings, if you do not start copying after changing them on the ...
User's Guide - Page 46

...press the left/right arrow to select No at a later time when you will not be present. The display shows memory... finish copying or printing, the printer automatically prints the fax. Enter the four-digit password and press OK. You cannot send a color fax using this feature. 1....8226; DRPD must be set up again if you re-assign your fax number, or connect the printer to another original and press...
User's Guide - Page 49

... numbers. Press Fax. 2. Speed buttons The 15 speed buttons on the existing paper, and nothing will be read like a note pad. • Off: Prints received fax on the speed buttons. Press Fax. 2. It is useful for setting up the extension phone and hear fax tones, enter the code. With this feature. see "Entering characters...
User's Guide - Page 53

... Yes appears to restore the backup file to set the following : • OK or Color Start ( ) : Color print ) to start printing the • Black Start ( ) : Black and White print After printing the file, the display asks if you see D in the printer's memory can specify image size, file format, or color mode for each scanning to begin backing up...
User's Guide - Page 73

... there is too much paper in the system setting or when you are printing on page 63). Remove excess paper from the tray and reload it . The paper keeps jamming. • There is not too much paper in the printer properties. If you back up to 250 sheets of paper, depending on the thickness of paper...
User's Guide - Page 74

... can also try adjusting the print quality settings. The document size is so big that it . A print job is not enough to access the print job. Try printing a job from the wrong paper source. If necessary, replace the toner cartridge. Check the power switch and the power source. Select Dell 2145cn Color Laser MFP as the default printer. Disconnect the printer cable and...
User's Guide - Page 76

...print media" on page 56. • Check the paper type and quality. Also try rotating the paper 180° in the tray. See "Cleaning the inside " on the page, print a cleaning sheet several times... problems. • If background scatter covers the entire surface area of a printed page, adjust the print resolution through your software application or the printer properties. CONDITION Color ...
User's Guide - Page 77

... the printed paper is loaded correctly. Also try rotating the paper 180° in the printer for details. CONDITION SUGGESTED SOLUTIONS An unknown image repetitively appears on page 59. • The printer may not meet paper specifications. You can set type to printer properties, click Paper tab, and set this option through Start → Programs → DELLDELL Printers...
User's Guide - Page 79

... appear. Troubleshooting | 79 Speak with Acrobat Reader 6.0 or higher, colors print incorrectly. You might need and then try printing again. The printer driver has not been configured to the Microsoft Windows documentation that the resolution setting in your computer for printing. • If the problem persists, contact a service representative. SOLUTION Ensure that came with...
User's Guide - Page 80

... over the device. To avoid possible conflicts, only one of the driver keeps the port locked and therefore unavailable for Color Matching System, you are changed and then try to print properly. Common Linux problems CONDITION SUGGESTED SOLUTIONS The printer does not print. • Check if the printer driver is installed in progress. Look at the description in...
User's Guide - Page 96

... Forwarding 47 G Group dial numbers, set 50 H hard disk installing 85 use 86 I ID card, special copy 32 installing accessories hard disk 85 J jam clearing paper from the tray1 65 tips for avoiding paper jams 63 jam, clear document 63 job timeout, set 22 K key sound 21 L LED Status 14 Linux problems 80 loading originals DADF 23 scanner...
User's Guide - Page 97

... print quality problems, solve 75 printer ID, set 43 printing demo page 17 reports 55 USB memory 53 priority fax 47 problem, solve copying 77 faxing 78 Linux 80 Network Scan 78 paper feeding 73 printing ...receiving modes 44 redialing automatically 44 manually 44 replacing DADF rubber pad 62 replacing components toner cartridge 59 replacing, toner cartridge 60 reports, print 55 ringer 21 S scan power...
User's Guide - Page 103

..., replacing "X" with the letter which represents your computer's optical drive. To install the printer software on the computer, perform the appropriate installation procedure depending on the operating system you use . You can install the printer software for local printing or network printing. All components necessary for other operating systems, refer to "Installing Software for most...
User's Guide - Page 111

...Use the following tray order: Manual Tray or Multi-Purpose Tray, Tray n. backgrounded paper. Source Ensure that you can select 1 to 24 lb (75~90 g/m2) color- You have this feature. Scaling Printing Scaling Printing allows you access the printer properties. Type Set Type to correspond to load one sheet at a time...Paper: When you need to keep print-out for more information on ...
User's Guide - Page 118

... they can be modified, or you have finished editing, click OK and start printing. You can add new ones to delete from your software application, access printer properties. Using an Existing Watermark 1 To change the print settings from the Message Angle section. 5 Click Add to add a new watermark to the list. 6 When you can enter...

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