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Dell V515W Support Question

Dell V515W Support Question

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Question posted by bopn2day on September 30th, 2012

Paper Keeps Jamming

paper keeps jamming and going in crooked with no apparent reasons why...ANY ADVISE WOULD BE helpful

Current Answers

Answer #1: Posted by RathishC on October 1st, 2012 12:58 AM
This answer was accepted by the poster of the original question.
RathishC

Member since:
June 19th, 2012

Points: 2,516,090
1,100
points
Hi, 

Please follow the steps below which may fix the issue:

  1. Check paper condition: Use only new, unwrinkled paper.
  2. Load a smaller amount of paper into the printer
  3. Load paper with the print side face up. (If you are not sure which side is the printable side, see the instructions that came with the paper.)
  4. Flex,fan, and straighten the paper before loading.
  5. Adjust the paper guides to fit the loaded paper
  6. Do not overload the input tray.
  7. Remove each page as it is printed

If still the issue persists, please follow the instructions given below:

Please reset the printer to factory setting. Follow the steps below to do the same:

Note: Resetting to factory default settings will delete all the printer settings you may have previously selected.

From the printer control panel, press the setup Button.

1)      Press the arrow buttons to scroll to Defaults, and then press OK button

2)      Press the arrow buttons to scroll to Set Defaults, and then press OK button

3)      Press the arrow buttons to scroll to Use Factory, and then press OK button

4)      When prompted to set the initial settings of your printer, make
         your selections using the printer control panel button 
                                                                                                            

“Initial Setup Complete” appears on the display. Please follow the screen instruction on the printer, which may fix the issue.

You can refer the Dell Article 122258 on www.support.dell.com 

dell.to/PPZL3Z

Please check if this fixes the issue. For any further help please respond.

Thanks & Regards
Rathish C
#iworkfordell

Related Dell V515W Manual Pages

User's Guide - Page 3

... software 22 Minimum system requirements...22 Using the Windows printer software...22 Using the Macintosh printer software...24 Finding and installing optional software...25 Updating the printer software (Windows only)...26 Reinstalling the printer software...26 Loading paper and original documents 28 Loading paper...28 Saving paper default settings...31 Loading original documents on the scanner...
User's Guide - Page 4

...with photos...40 Printing from a Bluetooth-enabled device...45 Printing on both sides of the paper (duplexing)...48 Managing print jobs...50 Copying 54 Tips for copying...54 Making copies...54 Copying......55 Adjusting copy quality...55 Making a copy lighter or darker...55 Collating copies using the printer control panel...56 Repeating an image on one page...56 Copying multiple pages on one sheet......
User's Guide - Page 7

... this product or the manufacturer's authorized replacements. To avoid injury, use of the printer, unplug the power cord from the wall outlet and disconnect all cables from the electrical... or place heavy objects on the power cord. Inspect the power cord regularly for clearing a paper jam. Use only the telecommunications (RJ-11) cord provided with this area for signs of fire ...
User's Guide - Page 8

... lowest Power Saver timeout. If you do it will be able to reduce your printer, read the User's Guide carefully, and make sure you find something we do, and your suggestions help you get the most out of the paper. To get back on our Web site. After all, you check the latest...
User's Guide - Page 9

... software CD. These features clean the printhead nozzles to print more pages with the printer. Initial setup instructions: • Connecting the printer • Installing the printer software Find it away. • Recycle paper from discarded print jobs. • Use recycled paper. Conserving ink • Use Quick Print or Draft Mode. Before replacing and recycling your...
User's Guide - Page 11

...: Do not load postcards, photos, small items, or thin media (such as it exits. 7 Printer control panel Operate the printer. 8 Automatic Document Feeder (ADF) paper guide Keep paper straight when feeding it into the ADF. The light blinks to the printer. 5 Card reader light Check card reader status. Understanding the parts of the original document. 9 ADF...
User's Guide - Page 12

... VoIP adapter) to send and receive faxes. 7 USB port 8 Printhead 9 Scanner unit Connect the printer to the printer and the telephone line. Install, replace, or remove ink cartridges. • Access the ink cartridges and printhead. • Remove paper jams. About your country or region. Warning-Potential Damage: Do not touch the USB port except...
User's Guide - Page 17

...toview the last five numbers dialed. Press and hold for 3 seconds to feed or eject paper from the printer. 9 Back button • Return to the previous screen. • Exit from a saved... 2 Redial/Pause In Fax mode: • Insert a three-second pause in Power Saver mode. • Printer status • Messages • Menus 7 Arrow buttons Choose a menu or submenu item that appears on the ...
User's Guide - Page 24

... Setup Utility (referred to print. • Print two-sided copies. • Select the paper type. • Add a watermark. • Enhance images. • Save settings. Note: Your printer may not come with the printer software during printer installation Software resident in the printer folder that appears on thecomputer. These applications are installed along with some of...
User's Guide - Page 28

... surface. 2 Center the paper on the paper support. 3 Adjust the paper guides so they rest against both paper guides. 4 From the printer control panel, select or confirm your paper settings. The paper should be flat against the paper support, and the edges should be flush against the edges of the paper. Loading paper and original documents Loading paper 1 Flex the sheets...
User's Guide - Page 29

... faceup and the top of the letterhead going into the printer first. 25 sheets of heavyweight matte paper 20 sheets of banner paper • The print side of the paper is not recommended for use banner paper designed for inkjet printers. • You place a stack of banner paper on or behind the printer, and feed in the first sheet...
User's Guide - Page 38

... labels does not extend to peel off during printing, resulting in a paper jam. For Macintosh users 1 With a document open , click File > Print. 2 Click Properties, Preferences, Options, or Setup. 3 Navigate to: Print Setup tab > Paper Size list > select Custom Size 4 Adjust the settings as needed to close any printer software dialogs. 6 Click OK or Print.
User's Guide - Page 116

...The Service Center provides step-by-step troubleshooting help and contains links to printer maintenance tasks and customer support. If Troubleshooting ... computer, print server, or other network access point. • Check the printer for error messages, and resolve any errors. • Check for paper jam messages, and clear any surge protectors, uninterrupted power supplies, or extension cords....
User's Guide - Page 123

... it out. Avoid unnecessarily touching these parts while clearing jams. Troubleshooting 123 REMOVE AND REINSTALL THE PRINTER SOFTWARE Jams and misfeeds troubleshooting • "Paper jam in the printer" on page 123 • "Paper jam in the paper support" on page 123 • "Paper jam in the paper support Note: The parts inside the printer are sensitive. For more information, see the...
User's Guide - Page 124

... faceup. (If you are sensitive. Try one or more of paper into the printer. • Load paper with the paper.) Troubleshooting 124 1 Press to turn the printer back on your printer model. 4 From your computer, resume the print job. Avoid unnecessarily touching these parts while clearing jams. 1 Open the ADF door, and then gently pull out the...
User's Guide - Page 127

... not close 1 Lift the scanner unit. 2 Remove any obstruction keeping the scanner unit open. 3 Lower the scanner unit. Troubleshooting 127 SELECT A LOWER PRINT QUALITY FROM THE PRINTER SOFTWARE MANUALLY SELECT A PAPER TYPE THAT MATCHES THE TYPE OF PAPER YOU ARE USING REMOVE AND REINSTALL THE PRINTER SOFTWARE Computer slows down when printing These are possible...
User's Guide - Page 166

...ADF) 11 clearing a paper jam in 124 loading documents 32 output tray 11 paper capacity 32 paper guide 11 tray 11 automatic fax conversion setting 76 B banner paper 29 bidirectional communication enabling... (Mac) 94 changing wireless settings after installation (Windows) 94 checking an unresponsive printer 116 checking ink levels 113 checking the dial tone 85 checklist before you troubleshoot 116...
User's Guide - Page 168

... to factory default settings 138 IP address 111 configuring 94 IP address, assigning 112 iron-on transfers 31 J jams and misfeeds troubleshooting paper jam in the ADF 124 paper jam in the paper support 123 paper jam in the printer 123 paper or specialty media 124 junk faxes blocking 88 K key index 112 L labels 30 printing 37 language changing 117...
User's Guide - Page 169

...-on transfers 31 photo cards 30 photo/glossy paper 31 plain paper 29 postcards 30 transparencies 31 paper default settings saving 31 paper exit tray 11 paper feed guard 11 paper guides 11 paper jam in the ADF 124 paper jam in the paper support 123 paper jam in the printer 123 paper or specialty media misfeeds 124 paper support 11 partial document or photo scans...
User's Guide - Page 171

... troubleshooting, fax cannot receive faxes 132 cannot run fax software 133 cannot send faxes 130 error messages, printer control panel 134 troubleshooting, jams and misfeeds paper jam in the ADF 124 paper jam in the paper support 123 paper jam in the printer 123 paper or specialty media 124 troubleshooting, memory card cannot print from a flash drive 136 checklist 136 nothing...

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