Cisco 6921 Support Question
Cisco 6921 Support Question
Find answers below for this question about Cisco 6921 - Unified IP Phone Standard VoIP.Need a Cisco 6921 manual? We have 1 online manual for this item!
Question posted by nkitterm on August 15th, 2011
How Do I Set Up My Voice Mailbox?
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Related Cisco 6921 Manual Pages
Administration Guide - Page 8
... Cisco Unified IP Phone 9-10 Performing a Basic Reset 9-10 Performing a Factory Reset 9-11 Monitoring the Voice Quality of Calls 9-11 Troubleshooting Tips 9-12 Where to Go for More Troubleshooting Information 9-12 Cleaning the Cisco Unified IP Phone 9-13
Providing Information to Users Via a Website A-1 How Users Obtain Support for the Cisco Unified IP Phone A-1
Cisco Unified IP Phone 6921, 6941...
Administration Guide - Page 11
... the Cisco Unified IP Phone and Cisco Unified Communications Manager, many of the tasks
required prior to properly set up the Cisco Unified IP Phone on a Voice-over-IP (VoIP) network. Organization
This manual is organized as follows:
Chapter
Description
Chapter 1, "An Overview of the Cisco Unified IP Phone"
Provides a conceptual overview and description of an IP telephony network, this...
Administration Guide - Page 18
...)
1-4
OL-19025-01 Understanding the Cisco Unified IP Phone 6921, 6941, and 6961
Chapter 1 An Overview of the Cisco Unified IP Phone 6941.
Figure 1-2
Figure 1-2 shows the main components of the Cisco Unified IP Phone
15 Applications button
Opens/closes the Applications menu. Phone handset.
Use it to access call (flashing red) or new voice message (steady red). Use it to access...
Administration Guide - Page 20
..., phone settings, administration settings, and phone information.
16 Contacts button 17 Handset
Opens/closes the Directories menu. Understanding the Cisco Unified IP Phone 6921, 6941, and 6961
Chapter 1 An Overview of the Cisco Unified IP Phone
12 Mute button 13 Volume button
Toggles the microphone on or off -hook) and the ringer volume (on-hook).
14 Messages button Auto-dials your voice...
Administration Guide - Page 23
...to network devices. the Internet and the web.
Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for troubleshooting purposes. Cisco Unified IP Phones support several industry-standard and Cisco networking protocols required for voice communication.
Chapter 1 An Overview of the Cisco Unified IP Phone
What Networking Protocols are Used?
Cisco Discovery Protocol...
Administration Guide - Page 24
... Protocol (UDP)
Purpose
Usage Notes
IP is a standard protocol for transporting Cisco Unified IP Phones use the RTP protocol to Cisco Systems.
Cisco Unified IP Phone 6921, 6941, and 6961 use a TFTP server other
and video, over the network.
What Networking Protocols are not using the Cisco Unified IP Phone with Other Cisco Unified IP Telephony Products, page 2-1 • Understanding...
Administration Guide - Page 25
..., see Chapter 4, "Configuring Settings on the Cisco Unified IP Phone 6921, 6941, and 6961? What Features are Supported on the Cisco Unified IP Phone." You can obtain detailed status information from their IP phones.
In addition to administer and monitor the phone as call forwarding and transferring, redialing, speed dialing, conference calling, and voice messaging system access...
Administration Guide - Page 27
...
• Disabling PC Voice VLAN access
• Disabling access to web pages for a phone
All Cisco Unified IP Phones that the Cisco Unified IP Phone 6921, 6941, and 6961 support. Cisco Unified IP Phone 6921, 6941, and 6961 only supports a nonsecure profile.
Overview of Configuring and Installing Cisco Unified IP Phones
When deploying a new IP telephony system, system administrators and...
Administration Guide - Page 31
... to the
standard Cisco CCM End Users group.
12.
Refer to the following sections in the Cisco Unified
Assigns users ...Unified Communications Manager (continued)
Task
Purpose
For More Information
10. Chapter 1 An Overview of the Cisco Unified IP Phone
Overview of Configuring and Installing Cisco Unified IP Phones
Table 1-6
Checklist for Configuring the Cisco Unified IP Phone 6921...
Administration Guide - Page 35
... with Other Cisco Unified IP Telephony Products
To function in the IP telephony network, the Cisco Unified IP Phone must also register the Cisco Unified IP Phone with several other key components of the Voice over a data network. It also describes options for a Cisco Unified IP Phone, page 2-10
Understanding Interactions with the VLAN, page 2-2
Cisco Unified IP Phone 6921, 6941, and 6961...
Administration Guide - Page 36
... Network Understanding Interactions with Other Cisco Unified IP Telephony Products
Understanding How the Cisco Unified IP Phone Interacts with Cisco Unified Communications Manager
Cisco Unified Communications Manager is an open and industry-standard call conferencing and route planning. Related Topic • Telephony Features Available for phones • Configuration file via TFTP service...
Administration Guide - Page 40
... Process
Chapter 2 Preparing to Install the Cisco Unified IP Phone on Your Network
Understanding the Phone Startup Process
When connecting to the VoIP network, the Cisco Unified IP Phone 6921, 6941, and 6961 go through the Ethernet cable
• Resolving Startup Problems, page 9-1.
Obtaining Power from the Switch
• Adding Phones to know its software and hardware.
3.
attached...
Administration Guide - Page 43
... the cluster for TAPS to function. For information about determining a MAC address, see the "Determining the MAC Address for Cisco Unified Communications Manager 7.1 (SCCP)
OL-19025-01
2-9 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for a Cisco Unified IP Phone" section on page 2-10. To add more information, go to the "Bulk Administration" chapter in Cisco...
Administration Guide - Page 45
... requirements: • Working Voice over IP (VoIP) Network:
- Then you must decide how to successfully operate as a Cisco Unified IP Phone endpoint in your network, your network must meet the following topics, which help you install the Cisco Unified IP Phone on an IP telephony network: • Before You Begin, page 3-1 • Understanding the Cisco Unified IP Phone 6921, 6941, and 6961...
Administration Guide - Page 46
...-sensitive help in a different time zone than the phones, the phones will not display the correct local time. See the "Telephony Features Available for the Cisco Unified IP Phone" section on the phone or as call processing. labeled Network • Access port
Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for the phone: • Network and Access Ports, page 3-2 •...
Administration Guide - Page 47
... devices, for details.
Cisco recommends the use with a Cisco Unified IP Phone. Chapter 3 Setting Up the Cisco Unified IP Phone
Understanding the Cisco Unified IP Phone 6921, 6941, and 6961 Components
- or full-duplex connections to the phone. Use the SW network port to connect the phone to the Cisco Unified IP Phone, plug the cable into the handset and the Handset port on...
Administration Guide - Page 63
... softkey, and then enter a new PC VLAN setting.
3. Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Unified Communications Manager 7.1 (SCCP)
OL-19025-01
4-5 The Admin VLAN ID option must change the PC Port Configuration option to the same setting. Chapter 4 Configuring Settings on the Cisco Unified IP Phone
Network Setup Menu
Table 4-1 Network Setup Menu Options...
Administration Guide - Page 75
...Guide, "Voice Mail Connectivity to :
• Cisco Unified Communications Manager System Guide, ""Cisco Unified IP Phone"
• Cisco Unified Communications Manager Features and Services Guide, "Malicious Call Identification" chapter.
For more information:
• Refer to Cisco Unified Communications Manager System Guide, ""Cisco Unified IP Phone"
• Cisco Unified IP Phone 6921,6941...
Administration Guide - Page 88
...the call by assigning the same directory number on a call based on the Cisco Unified IP Phone 6921, 6941, and 6961:
1.
Each time that you assign the same DN to ....
5-22
Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for the Call Forward Busy Internal and Call Forward Busy External settings to your voice messaging system.
2. Cisco Unified Communications Manager forwards...
Administration Guide - Page 161
... specifications, for Cisco Unified IP Phone C-1 telephony features
abbreviated dialing 5-2...5-9
message waiting 5-9, 5-10 mobile connect 5-10 mobile voice access 5-10 music-on-hold 5-10 mute 5-10 other group pickup 5-10 privacy 5-10...DNS settings 9-4 IP addressing and routing 9-3 network connectivity 9-3 network outages 9-6
OL-19025-01
Cisco Unified IP Phone 6921, 6941, and 6961 Administration...
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