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Canon PowerShot SX500 IS Support Question

Canon PowerShot SX500 IS Support Question

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Question posted by dr727 on April 14th, 2013

Video From Canon Powershot Sx500 Will Not Burn.

The video I took using the above camera will not burn from the file I placed it in on my HP Windows 7 Pavilion Computer.  Nero recognizes the video info but after burning, I can't get it to play on my DVD player.  I can only get it to play on my computer.  Windows DVD Maker doesn't recognize the video at all. 

Current Answers

Answer #1: Posted by tintinb on April 15th, 2013 9:52 PM
This answer was accepted by the poster of the original question.
tintinb

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October 26th, 2012

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Based on your description, this is related to incompatibility issue. The video files that you have burned to disc is not compatible with the player you are currently using. Remember that there are several types of video files such as  .MPEG, .MP4, .AVI, .FLV and more. Please repost your question and provide the exact format of the video file as well as the model of the devices.

If you have more questions, please don't hesitate to ask here at HelpOwl. Experts here are always willing to answer your questions to the best of our knowledge and expertise.

Regards,

Tintin

Related Canon PowerShot SX500 IS Manual Pages

User Guide - Page 2

... (with cord) DIGITAL CAMERA Solution Disk* (CD‑ROM) Getting Started Warranty Card * Contains software and PDF manuals (=31). • A memory card is missing, contact your camera dealer. If anything is not included. • Any supplements or revisions to the Camera User Guide are included in the package. Package Contents Before use, make sure the...
User Guide - Page 4

... on copyright law, and note that even for personal use . In case of camera problems while abroad, return to the area of purchase before using the camera. • When the camera is used over an extended period, it may appear as red or black dots. Please note that Canon Inc., its subsidiaries and affiliates, and its distributors...
User Guide - Page 7

...button Microphone button Speaker button Movie button AV OUT (Audio/video output) / DIGITAL terminal HDMITM terminal / button Indicator < (ISO speed)>...camera buttons and dials on back 7 Up button on back Down button on back Left button on back Control dial on back Right button on which they appear or which they resemble. • The following camera buttons and controls are used...
User Guide - Page 12

... charger becomes wet, unplug it emits smoke, a strange smell, or otherwise behaves abnormally. • Do not use . In particular, remain at least 1 meter (39 inches) away from the outlet and consult your camera distributor or a Canon Customer Support Help Desk. 12 sea water) or other persons, or damage to the equipment. • Be...
User Guide - Page 13

... flush with water. • Turn the camera off in places where camera use if the power cord or plug are damaged..., or not fully plugged into the outlet. • Do not allow dirt or metal objects (such as inside airplanes and medical facilities. • Do not play the supplied CD-ROM(s) in electrical shock or fire. Do not use...
User Guide - Page 14

... could cause leakage, overheating or an explosion of smoke may lead to enter the camera. Places subject to temperatures above 40 °C (104 °F) - Please use , small amounts of the battery, resulting in burns or damage to the front of the camera or battery charger casing. • The slideshow transition effects may damage the image...
User Guide - Page 15

...overheat and distort, resulting in for a long period of the battery charger while it to the camera. Safety Precautions • Unplug the battery charger from the power outlet after charging is charging. Leaving ... in fire. • Do not place the battery near pets. Doing so may cause it is complete, or when you are not using it. • Do not place anything, such as cloth, on top...
User Guide - Page 31

... organize zzPrint and edit images Auto Update Function Using the included software, you can be paid separately. Software Guide zzRefer to a computer. The guide can do the following things on your computer. Included Software, PDF Manuals The software and PDF manuals on the included DIGITAL CAMERA Solution Disk (CD-ROM) (=2) are introduced below...
User Guide - Page 33

..., and then double-click the [ ] icon displayed. 2 Begin the installation. zzInsert the included CD-ROM (DIGITAL CAMERA Solution Disk) (=2) in the computer's CD-ROM drive. Included Software, PDF Manuals Installing the Software Windows 7 and Mac OS X 10.6 are used here for the sake of illustration. zzOn a Macintosh computer, after inserting the disc, double-click...
User Guide - Page 36

..., CameraWindow is displayed when a connection is established between the camera and computer. zzChoose [Downloads Images From Canon Camera using Canon CameraWindow] and then click [OK]. Included Software, PDF Manuals Saving Images to a Computer Windows 7 and Mac OS X 10.6 are used here for the sake of illustration. 1 Connect the camera to modify the program. zzDouble click [ ]. 36 zzIn the...
User Guide - Page 38

... [ ] icon in the taskbar. • To start CameraWindow in Windows Vista or XP, click [Downloads Images From Canon Camera using the included software, the following limitations apply. - Using the PDF Manuals Camera User Guide zzAccess this guide by connecting your camera to a computer. - However, you turn the camera on in horizontal orientation. - Some problems may take a few minutes...
User Guide - Page 39

... Charger CB-2LY/ CB‑2LYE* DIGITAL CAMERA Solution Disk Lens Cap (with genuine Canon accessories. Please note that this product and/or accidents such as fire, etc., caused by the malfunction of non-genuine Canon accessories (e.g., a leakage and/or explosion of a battery pack). Use of non-genuine Canon accessories, although you may request such repairs...
User Guide - Page 60

XXThe camera zooms in blue. 60 Zoom Factor 1 Move the zoom lever toward again. Blue range: digital zoom range where the image will not appear grainy. - Common, Convenient Features Still Images Movies Zooming In Closer on the subject, using the optical zoom, use digital zoom for up to about 120x enlargement. In this case, the zoom...
User Guide - Page 73

...The face detected as the main subject is too large for the screen, or if the camera detects subject movement. • The display will not be magnified when you press the ...person is too close to the camera and their face is now magnified. zzTo restore the original setting, choose [Off] in step 1. • The area in focus will not magnify when using the digital zoom (=60) or Tracking AF ...
User Guide - Page 162

... Image Storage Instead of existing images on newly inserted memory cards. Adjusting Basic Camera Functions File Numbering Your shots are numbered consecutively (until the 9999th shot is created. ... 0001, use an empty (or formatted (=160)) memory card. • Refer to store shots taken that store up to 2,000 images each month, you can change how the camera assigns file numbers. zzChoose...
User Guide - Page 199

... in the movie is faint. • No sound is played for details on a computer, frames may be possible if ...playing movies copied to memory cards that you have slow read speeds. • When movies are played on folder structure and file names. Sound is not played... files or alter the folder structure. Memory Card The memory card is not recognized. • Restart the camera, with the camera ...
User Guide - Page 221

... 22 World clock 164 DC coupler 177 Defaults  Reset all DIGITAL CAMERA Solution Disk........... 2 Digital tele-converter 105 Digital zoom 60 Discreet mode (shooting mode 78 Display language 25 DPOF 186...mode 106 Face self-timer (shooting mode).......... 87 Favorites 142 FE lock 113 File numbering 162 Filtering image display 127 Fireworks (shooting mode 81 Fish-eye effect (shooting ...
User Guide - Page 223

... 109 Shooting Shooting date/time  Date/time Shooting information 202 Single-image display 29 Slideshow 130 Smart Shuffle 131 Snow (shooting mode 81 Software DIGITAL CAMERA Solution Disk..... 2 Installation 33 Sounds 156 Stereo AV cable 173 Strap 2, 18 Super vivid (shooting mode 82 T Terminal 34, 173, 176, 177, 179 Toy...
User Guide - Page 226

FCC Notice (Digital Camera, Model PC1818 systems) This device complies with Part 15 of the FCC rules. One Canon Plaza, Lake Success, NY 11042, U.S.A. See www.dtsc.ca...outlet on a circuit different from that may not cause harmful interference, and (2) this device must be used with this device may cause undesired operation. Note: This equipment has been tested and found to comply ...
User Guide - Page 227

... part of this guide without the permission of Canon is licensed under the AT&T patents to change the contents of the products. 227 Trademark Acknowledgments • The SDXC logo is granted or implied for any other use for a personal and non-commercial purpose or (2) by a video provider licensed under AT&T patents for the...

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