Canon PIXMA MX922 Support Question
Canon PIXMA MX922 Support Question
Find answers below for this question about Canon PIXMA MX922.Need a Canon PIXMA MX922 manual? We have 3 online manuals for this item!
Question posted by timdeaton on January 26th, 2023
Canon Mx922 The Contacts On The Pgbk Ink Tank Have Failed (broken Off) So The
Canon MX922The contacts on the PGBK ink tank have failed (broken off) so the unit generates Support Code 1660 and will not proceed.I need to use this unit as a scanner until I can either replace it or obtain the replacement part.How can I bypass the 1660 Support Code so that I can scan?Tim [email protected]
Current Answers
Answer #1: Posted by SonuKumar on January 26th, 2023 9:57 PM
SonuKumar
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The Canon PIXMA MX922 printer may display a "1660 Support Code" error message, which indicates that the ink cartridges are not installed or not recognized correctly.
Here are some steps you can try to bypass this error:
Make sure that the ink cartridges are installed correctly by removing them and reinserting them back into the printer.
Clean the contact points on the cartridges and inside the printer with a dry, lint-free cloth.
Reset the printer by unplugging it from the power source for a few minutes, then plugging it back in.
Turn off the printer and unplug it from the power source. Wait for 5 minutes and then plug it back in and turn it on.
Perform a deep cleaning on the printer, this can be done by following the steps on the printer's user manual or on the manufacturer's website.
Perform a power purge, this can also be done by following the steps on the printer's user manual or on the manufacturer's website.
If the problem persists, try using genuine Canon ink cartridges, as the use of non-genuine or refilled cartridges can cause compatibility issues and trigger the error message.
If none of the above steps work, contact Canon support for further assistance.
It is important to note that the troubleshooting steps may vary depending on the specific model and firmware of your printer. If none of the steps above solve the issue, you should refer to your printer manual or contact the manufacturer for further assistance.
Please respond to my effort to provide you with the best possible solution by using the "Acceptable Solution" and/or the "Helpful" buttons when the answer has proven to be helpful.
Regards,
Sonu
Your search handyman for all e-support needs!!
Related Canon PIXMA MX922 Manual Pages
User Manual - Page 74
... from the machine's memory (MEMORY CLEAR REPORT) will be printed. The next time you replace the ink tank and select Print for Received documents in Auto print settings under FAX settings. If the machine...the machine on the LCD.
However, if any of faxes in the machine's memory. * When using ITU-T No.1 chart (Standard mode)
If the machine's memory becomes full during memory reception, only...
Troubleshooting Guide - Page 18
... head nozzles clogged?
Support Code List
• Check 2: Is the orange tape or protective film remaining? If the Nozzle Check Pattern is not printed correctly though ink is sufficient, perform the Print Head Cleaning and try printing the Nozzle Check Pattern again.
• If the problem is not empty. Contact the service center.
If...
Troubleshooting Guide - Page 22
... jack. Contact your telephone company and the manufacturer of Reports and Lists
• Check 8: Does an error occur during transmission? • Ensure that an error message is displayed on the LCD. Reduce the transmission start speed in Advanced FAX settings under FAX settings. LIST. When a message is a problem with the support code is...
Troubleshooting Guide - Page 24
...to TEL priority mode, DRPD*1, or Network switch*2. For details on how to set, see Using the Caller ID Service to FAX only mode?
Setting the Receive Mode *1 This setting is available only... (Memory Reception). After you select Reject for FAX reception reject in Adv. If you replace the ink tank and select Print for Receive mode settings, there will not be stored in the machine's...
Troubleshooting Guide - Page 74
... not empty. Contact the service center. Print Results Not Satisfactory
• Check 2: Check the status of the protective film is peeled off and the Y-shape air hole is left as in (A). Make sure that all of ink tanks. When you confirm the paper and print quality settings?
Replace the ink tank if the ink has run out...
Troubleshooting Guide - Page 86
...from the print head nozzles.
Print the Nozzle Check Pattern to see if a particular color's ink tank is not resolved after performing the Print Head Deep Cleaning, turn the machine off the machine ...not resolved after performing the Print Head Cleaning twice: Perform the Print Head Deep Cleaning. Contact the service center. Refer to When Printing Becomes Faint or Colors Are Incorrect for the ...
Troubleshooting Guide - Page 88
...?
If the problem is not empty. Check the Support Code on the LCD and take the appropriate action to see if a particular color's ink tank is not resolved after performing the Print Head Deep ... the print head nozzles. Support Code List
• Check 2: Is the orange tape or protective film remaining? Ink Is Not Ejected
• Check 1: Has the ink run out? Contact the service center.
Troubleshooting Guide - Page 113
...using the Numeric buttons? Reduce the transmission start speed on the LCD, check the cause. When a message is displayed on the platen glass or in a hurry, press the Stop button to Support Code... redial history or by using the Numeric button, select the recipient from the redial history, or already dialed a number by printing CODED SPEED DIAL TELEPHONE NO. Contact your telephone company and...
Troubleshooting Guide - Page 115
...For details on how to set to Print. If you replace the ink tank and select Print for setting item selected Reject. communication settings...Using the Caller ID Service to print, received faxes will start automatically after correcting errors automatically. • Check 7: Is the amount of the sender's fax machine. If the amount of the fax may print the faxes. Replace the ink tank...
Troubleshooting Guide - Page 125
... document cover, wait a while, then reopen them after printing finishes. While any lamp on . Close the ink cover and the document cover, follow the Support Code (error number) displayed in the error message to the position for replacing since the print head may not move unless the power is on the operation panel is...
Troubleshooting Guide - Page 132
... and Sound, then select the printer to Support Code List.
• When you use a Microsoft Bluetooth driver, make sure that Printing (HCRP) on Bluetooth Devices, in Control Panel. When authenticating the printer as a Bluetooth device using Bluetooth Settings built in the computer "TBPnnn (Canon XXX Printer (Copy X))" ("n" is checked. Check the Support Code on your computer. Right-click...
Troubleshooting Guide - Page 142
...Received documents in Auto print settings under one of the fax will not be used . If the ink has already run out. A Message for Faxing Is Displayed on the Fax... fax even if the ink has run out. Coded speed dial ## Replace the receiver.
Press the Black button to automatically redial the number.
Failed to send a document. Replacing an Ink Tank
Note
You can also delete...
Troubleshooting Guide - Page 144
...'s memory after Checking Information (Checking the Recipient's Information).
If the machine receives a fax under FAX settings.
This message is insufficient to the USB flash drive. Replacing an Ink Tank
• Paper has run out: Load the paper and press the OK button.
• A different size of remaining...
Troubleshooting Guide - Page 150
... PictBridge compliant device. * To resume printing, you are indicated on Canon-brand PictBridge compliant devices. For other troubles on the machine instead of the device. Replacing an Ink Tank
• The ink tank is not compatible with this machine. Replacing an Ink Tank
• If the lamp on the ink tank is ready, the machine starts printing automatically.
Note
This section...
Troubleshooting Guide - Page 151
... machine from the power supply. "Hardware Error" "Printer error"
Support Code List
The ink tank cannot be recognized. (The lamp on .
Important
If you disconnect the power plug, all the faxes stored in and turn the machine back on the ink tank is not resolved, contact the service center. Replacing an Ink Tank
An error requiring servicing may have occurred. Plug...
Troubleshooting Guide - Page 178
Do not close it while you are replacing an ink tank. Action
Close the ink cover and wait for a while. 1200
Cause
The ink cover is open.
Troubleshooting Guide - Page 184
Action
Open the ink cover and replace the ink tank which lamp is off.
1410
Cause
The ink tank cannot be recognized.
Troubleshooting Guide - Page 193
... until the ink is replaced.
You must manually print out faxes that Canon shall not be printed because of the ink out condition. You can change the setting so that was once empty may not be liable for any machine malfunction or damage caused by refilled ink tanks. Please be lost if it . If you need to...
Troubleshooting Guide - Page 195
... the function for detecting the remaining ink level.
You must manually print out faxes that Canon shall not be liable for detecting the remaining ink level is disabled, the ink tank in grey is printed in this condition, you need to release the function for detecting the remaining ink level is replaced. You can change the setting so...
Troubleshooting Guide - Page 217
4100
Cause
The specified data cannot be printed. Action
When you print the contents on CREATIVE PARK PREMIUM, confirm the message on the computer screen, make sure that genuine Canon ink tanks are installed properly for all colors, then start printing again.
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