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Canon PIXMA MX882 Support Question

Canon PIXMA MX882 Support Question

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Question posted by mashmc on September 7th, 2015

I Have An Error Code 6a81.

I have turned the printer off and back on, and have cleaned all of the paper feed rollers. It didn't help. What's next?

Current Answers

Answer #1: Posted by Odin on September 7th, 2015 11:17 AM
This answer was accepted by the poster of the original question.
Odin

Member since:
April 10th, 2010

Points: 41,236,690
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Canon, at http://www.canon-europe.com/support/consumer_produ..., offers the following:

Resolution
  1. Turn off the machine and unplug the power cord from the power supply.
  2. Plug the machine back in and turn the power on.
    NOTE- If you disconnect the power plug, all the faxes stored in the machine's memory are deleted.

If the above solution has not resolved your error, please contact your nearest Canon authorised service facility.

If professional service is needed, you may of course use any service facility you like. For a referral to one authorized by Canon, phone 800-652-2666.


Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

Related Canon PIXMA MX882 Manual Pages

MX882 series Getting Started - Page 65

...17.7 (D) X 8.6 (H) inches Approx. 491 (W) X 448 (D) X 218 (H) mm * With the Paper Support and Paper Output Tray retracted. Interface USB Port: Hi-Speed USB *1 Direct Print Port: PictBridge Bluetooth v2.0 (Option... Setup: WCN (WCN-UFD/WCN-NET) WPS (Push button configuration/PIN code method) Other Features: Administration password Fax Specifications Applicable line Public Switched Telephone ...
Network Setup Troubleshooting - Page 2

... a description related to the access point. may differ from this manual. WPS Cannot connect. P.6 Description for wireless connection. P.7 The Machine is Not Displayed (Detected) P.7 Check Printer Settings dialog box is Changed • Names of functions, etc. is Displayed Failed to connect to your network device (router, access point, etc.) or application...
Network Setup Troubleshooting - Page 3

... the access point, turn it back on, then press the left FUNCTION button (A) on the machine to search for the access point again. Enable SSID broadcast (connection via "ANY" ...
Network Setup Troubleshooting - Page 5

... other than IEEE802.11n, then configure wireless LAN settings again. • For details on how to change the settings of specific wireless devices (computers, printers, etc.) to the access point beforehand. is Displayed Check The message appears when multiple access points with the access point or contact its manufacturer. Set ...
Network Setup Troubleshooting - Page 6

... the access point, then turn it back on page 11. Set the access point to accept the MAC address of the access point, refer to the manual supplied with the ...
Network Setup Troubleshooting - Page 7

...2 If the DHCP function is Displayed Cannot connect. is Displayed Check The message appears when an error occurs. Glossary • IP address A numerical identification assigned to each computer or network device connected ...on how to change the settings of specific wireless devices (computers, printers, etc.) to the access point beforehand. • DHCP function A function to automatically assign required ...
Network Setup Troubleshooting - Page 8

...Using Easy Setup" in the printed manual: Getting Started. • Check Check the printer settings (B), click Next (C), then click Wireless LAN Setup Information on page 15, then ...click Update (A). For the procedure to configure settings of "Connection Checklist" on the Check Printer Settings dialog box to the information when configuring the network setting for the machine. ENGLISH ...
Network Setup Troubleshooting - Page 9

...page 15, then click Redetect (A). Proceed with the access point or contact its manufacturer. Check Printer Settings dialog box is active. • For details on how to check settings of the network...A function to automatically assign required information (IP address, etc.) to computers, printers or other devices connected to the network. • Privacy separator feature A function to ...
Network Setup Troubleshooting - Page 10

... manual: Getting Started. • Click Wireless LAN Setup Information (B) on the Check Printer Settings dialog box to display the access point information stored on how to change the ...function A function to automatically assign required information (IP address, etc.) to computers, printers or other devices connected to the network. • Privacy separator feature A function to prevent...
Network Setup Troubleshooting - Page 16

...to the manual supplied with the access point or contact its manufacturer. Also, is already turned on, turn it off, then turn it back on. nearby? so that its manufacturer. 15 Install them in IEEE802.11n... GHz). • For details on each device. Set the access point to the network? Turn on how to change the operating mode of the access point, refer to the manuals supplied with...
Network Setup Troubleshooting - Page 17

Check 6 When using a router, are the Ethernet cables of the printer and computer connected to the LAN side of the router? • For details on the computer monitor warning that Canon software is not lit, press ...
Network Key - Page 2

> Obtaining Your Network Key PIXMA MX882 Windows OS Introduction 3 Download the Canon PIXMA Wireless Setup Assistant 4 Using the Canon PIXMA Wireless Setup Assistant 6 Troubleshooting 10 2
Network Key - Page 3

... settings, you are unable to proceed to retrieve the access point name / network name (SSID), or the network key (WEP key / passphrase) using the Canon PIXMA Wireless Setup Assistant. Introduction > Introduction If you may be able to the next step after any of the following operating systems only: • Windows XP...
Network Key - Page 4

... Setup Assistant > Download the Canon PIXMA Wireless Setup Assistant To use the machine by connecting it to a computer, software including the drivers needs to be installed.) Step One Go to the ...
Network Key - Page 5

Write down the file name and the location to where the file is on file name. Download the Canon PIXMA Wireless Setup Assistant > Step Three In the Software section, click the link to download the file CanonAPChkTool. *File name will appear red when mouse pointer ...
Network Key - Page 6

Using the Canon PIXMA Wireless Setup Assistant > Using the Canon PIXMA Wireless Setup Assistant Step One Display the window for selecting access point using the buttons on the LCD screen. Screen to select Access Point Screen to enter passphrase Screen to display the below window on the printer. Please refer to the Getting Started Guide if you are unable to enter WEP key 6
Network Key - Page 7

Using the Canon PIXMA Wireless Setup Assistant > Step Two Double-click the downloaded tool for confirming the Canon PIXMA Wireless Setup Assistant CNMNPHLP. Step Three Read the License Agreement, and then click Yes when you accept the agreement. 7
Network Key - Page 8

... the letters A to F in the window are the same as -is launched. 2. Using the Canon PIXMA Wireless Setup Assistant Step Four 1. Then, write down as the ones in the Access Points window displayed on the printer unit (Step One). 3. Confirm that the access point names listed in addition to numbers(base 16...
Network Key - Page 9

In the window for entering the network key is displayed, enter the key you copied in the step 4. 2. Using the Canon PIXMA Wireless Setup Assistant Step Five 1. Press the left function key (End setup). > Step Six When the completion screen appears, press the OK button. 9 When the window for selecting access point of the printer unit, select the access point specified in Step Four. 3.
Network Key - Page 10

Troubleshooting Troubleshooting If the error message below is displayed. > The entered network key may not match with the access point you specified. 1. You will return to the screen for entering the network key. 3. Then repeat Steps Five and Six. 10 Press the OK button 2.

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