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Canon PIXMA MX882 Support Question

Canon PIXMA MX882 Support Question

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Question posted by ajamteam on February 11th, 2014

What Does Error Code C000 Mean And How Do I Fix It On My Pixma Mx 882

Unable to correct error code after following on -screen advice..error code c000 on pixma mx882

Current Answers

Answer #1: Posted by BusterDoogen on February 11th, 2014 4:47 PM
This answer was accepted by the poster of the original question.
BusterDoogen

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Try this 1st:

This error indicates that an internal error has occurred which may be resolved by resetting the printer.  Please follow these steps for isolating and resetting the printer:

 

 1.  Open the printer's front cover, and then open and close the print head lock lever (do not remove the print head).

 2.  Make sure all ink tanks are seated properly.

 3.  Make sure all packing materials have been removed.

 4.  Make sure no paper is jammed in the printer.

 5.  Disconnect the printer cable from the printer.

 6.  Close the front cover and turn the printer off.

 7.  Unplug the printer from the power source, and then plug it back in after five minutes.

8.  Power on the printer.

 If the error returns, the printer will require service options.   Please contact a technical support representative who can provide you with your service options.  They can be reached by calling 1-800-652-2666 between the hours of 10AM and 10PM EST, Monday through Friday.

Go to this page  for more troubleshooting instructions.

I hope this is helpful to you!

Please respond to my effort to provide you with the best possible solution by using the "Acceptable Solution" and/or the "Helpful" buttons when the answer has proven to be helpful. Please feel free to submit further info for your question, if a solution was not provided. I appreciate the opportunity to serve you!

Related Canon PIXMA MX882 Manual Pages

MX882 series Getting Started - Page 65

.../inch) Black Extra Fine: 300 X 300 dpi Color: 200 X 200 dpi Dialing Automatic dialing Coded speed dial (max. 100 destinations) Group dial (max. 99 destinations) Regular dialing (with Numeric ...(TKIP/AES) Setup: WCN (WCN-UFD/WCN-NET) WPS (Push button configuration/PIN code method) Other Features: Administration password Fax Specifications Applicable line Public Switched Telephone Network (PSTN) ...
Network Setup Troubleshooting - Page 2

...10.6.x. P.7 The Machine is Not Displayed (Detected) P.7 Check Printer Settings dialog box is Displayed Failed to connect to the on-screen manual: Basic Guide/ Advanced Guide. For problems not described here ... refer to the access point. is Displayed P.5 The following symbols are used in this manual depending on your problem and follow the solution. is Displayed The device may not be...
Network Setup Troubleshooting - Page 3

... the access point? Problems during Network Setup Easy setup Advanced setup The Target Access Point is Not Displayed (Detected) Check Check 1 Make sure that you follow Check 1, 2, 3 and 4 of "Connection Checklist" on page 15, then press the left FUNCTION button (A) on the machine. To establish a connection without changing the access point...
Network Setup Troubleshooting - Page 5

....) to the manual supplied with the same name are found. Glossary • DHCP function A function to automatically assign required information (IP address, etc.) to computers, printers or other than TKIP or set to TKIP, IEEE802.11n cannot be used as an encryption standard when the access point is set the communication...
Network Setup Troubleshooting - Page 6

Check 2 Make sure that you follow Check 1, 2, 3 and 4 of "Connection Checklist" on page 15. • After that , press the OK button,...Enterprise" set as a security protocol (encryption standard) on the machine. is Displayed Check The message appears when no access point is correct, then press the OK button again. "WPA/WPA2 Enterprise" is not supported on the access point? Press the OK button to...
Network Setup Troubleshooting - Page 7

... Check The message appears when an error occurs. is active, the network key needs to be able to connect to block access from unauthorized wireless devices by following the procedures in the printed manual:...on how to specify the IP address of specific wireless devices (computers, printers, etc.) to the access point beforehand. • DHCP function A function to automatically assign required information ...
Network Setup Troubleshooting - Page 8

...• To confirm the connection status, press the Setup button, then using an access point that you follow Check 1, 2, 3, 4, 5 and 8 of "Connection Checklist" on page 15, then click Update... the printer settings (B), click Next (C), then click Wireless LAN Setup Information on the Check Printer Settings dialog box to Active. Refer to a network, perform setup again by following the ...
Network Setup Troubleshooting - Page 9

...device, refer to the manual supplied with the network device or contact its manufacturer. Check Printer Settings dialog box is active. • For details on how to check the settings...; For details on page 15, then click Redetect (A). Check 1 For a wireless connection, make sure that you follow Check 1, 2, 3, 4, 5 and 8 of "Connection Checklist" on how to change the settings of the access...
Network Setup Troubleshooting - Page 10

... address automatically, make sure that Connection is not connected to a network, perform setup again by following the procedures in "Wireless Setup" and onward or "Wired Setup" and onward in the printed ...manual: Getting Started. • Click Wireless LAN Setup Information (B) on the Check Printer Settings dialog box to display the access point information stored on how to check the settings...
Network Setup Troubleshooting - Page 11

... manual supplied with the access point or contact its manufacturer. C B DAE 1 When an on-screen keyboard shown above is assigned to enter it. • Entered characters are available: Upper-case alphabets, lower-case alphabets, numbers and symbols. Follow the procedure below. The Machine is Not Detected after confirming a valid IP address is...
Network Setup Troubleshooting - Page 12

...[ or ] button, then enter characters. • To delete a character, select the section (C) of the screen using the { or } button, move the cursor to the target character using the { or } button,...then press the OK button. • When wireless connection is enabled, the Wi-Fi lamp lights blue. 11 Follow the procedure below. 1 Press the Setup button. 2 Use the [ or ] button to select Other setup,...
Network Key - Page 2

> Obtaining Your Network Key PIXMA MX882 Windows OS Introduction 3 Download the Canon PIXMA Wireless Setup Assistant 4 Using the Canon PIXMA Wireless Setup Assistant 6 Troubleshooting 10 2
Network Key - Page 3

...is supported on the following screens are displayed when inputting the wireless LAN settings, you may be able to the next step after any of the following operating systems only: ... bit) 3 Introduction > Introduction If you are unable to proceed to retrieve the access point name / network name (SSID), or the network key (WEP key / passphrase) using the Canon PIXMA Wireless Setup Assistant.
Network Key - Page 4

... Setup Assistant > Download the Canon PIXMA Wireless Setup Assistant To use the machine by connecting it to a computer, software including the drivers needs to be installed.) Step One Go to the ...
Network Key - Page 5

... Canon PIXMA Wireless Setup Assistant > Step Three In the Software section, click the link to where the file is on file name. Write down the file name and the location to download the file CanonAPChkTool. *File name will appear red when mouse pointer is being saved. 5 Step Four On the next screen...
Network Key - Page 6

Screen to select Access Point Screen to enter passphrase Screen to display the below window on the printer. Please refer to the Getting Started Guide if you are unable to enter WEP key 6 Using the Canon PIXMA Wireless Setup Assistant > Using the Canon PIXMA Wireless Setup Assistant Step One Display the window for selecting access point using the buttons on the LCD screen.
Network Key - Page 7

Using the Canon PIXMA Wireless Setup Assistant > Step Two Double-click the downloaded tool for confirming the Canon PIXMA Wireless Setup Assistant CNMNPHLP. Step Three Read the License Agreement, and then click Yes when you accept the agreement. 7
Network Key - Page 8

...printer unit (Step One). 3. Write the number down the Network Key of the access point. NOTE: The Network Key may include the letters A to F in the window are the same as -is launched. 2. Using the Canon PIXMA... Wireless Setup Assistant Step Four 1. The "Canon PIXMA Wireless Setup Assistant" tool is . > 8 Confirm that the ...
Network Key - Page 9

Press the left function key (End setup). > Step Six When the completion screen appears, press the OK button. 9 When the window for selecting access point of the printer unit, select the access point specified in Step Four. 3. In the window for entering the network key is displayed, enter the key you copied in the step 4. 2. Using the Canon PIXMA Wireless Setup Assistant Step Five 1.
Network Key - Page 10

You will return to the screen for entering the network key. 3. Then repeat Steps Five and Six. 10 Press the OK button 2. Troubleshooting Troubleshooting If the error message below is displayed. > The entered network key may not match with the access point you specified. 1.

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