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Question posted by rfingerson on May 8th, 2014

Error C000

Printer MX882 is listed as "User intervention". I have gotten error codes C000 and 5100. There is a flashing triangle with a lightning bolt in the center. The manuals are useless. I'm frustrated!

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Answer #1: Posted by Odin on May 8th, 2014 8:40 AM

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Odin

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For error C000 see http://www.canon-europe.com/Support/Consumer_Products/product_ranges/printers/pixma/error_codes/#C000. For error 5100 see http://www.canon-europe.com/Support/Consumer_Products/product_ranges/printers/pixma/error_codes/#5100.

Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

Related Canon PIXMA MX882 Manual Pages

MX882 series Getting Started - Page 65

...200 dpi Dialing Automatic dialing Coded speed dial (max. 100 destinations) Group dial (max. 99 destinations) Regular dialing (with Numeric buttons) Automatic redialing Manual redialing (with USB 1.1, it... Port: Hi-Speed USB *1 Direct Print Port: PictBridge Bluetooth v2.0 (Option) *2 *3 *4 USB flash drive LAN Port: Wired LAN: 100BASE-TX/10BASE-T Wireless LAN: IEEE802.11n/IEEE802.11g/IEEE802.11b *5...

Network Setup Troubleshooting - Page 2

... used in this manual depending on Windows 7 Home Premium and Mac OS X v.10.6.x. WPS Cannot connect. P.6 Description for wired connection. Description for Macintosh users. For problems not...as notes for wireless connection. P.7 The Machine is Not Displayed (Detected) P.7 Check Printer Settings dialog box is Displayed Connection failed. Find a description related to your network device ...

Network Setup Troubleshooting - Page 3

...the left FUNCTION button (A) on the machine to search for the access point, refer to the manual supplied with the access point or contact its manufacturer. • For the procedure to configure settings...on the machine. To establish a connection without changing the access point settings, refer to the manual supplied with the access point or contact its SSID. • Stealth mode A function to...

Network Setup Troubleshooting - Page 4

... • For details on how to change the settings of the access point, refer to the manual supplied with the access point or contact its manufacturer. Check 3 Are you using the { } ... ] and OK buttons, select Device settings > LAN settings > Confirm LAN settings > WLAN setting list to the manual supplied with the access point or contact its manufacturer. • To check the MAC address of ...

Network Setup Troubleshooting - Page 5

... • For details on page 11. If the encryption standard of specific wireless devices (computers, printers, etc.) to each network device. Set the encryption standard to other than TKIP or set to...Use one AccessPoint only, then select the MAC address of the access point, refer to the manual supplied with the access point or contact its manufacturer. Check 5 Is TKIP set as a ...

Network Setup Troubleshooting - Page 6

...} [ ] and OK buttons, select Device settings > LAN settings > Confirm LAN settings > WLAN setting list to make sure that , press the OK button, then proceed with the setup from in "Entering the...8226; After that you follow Check 1, 2, 3 and 4 of the access point, refer to the manual supplied with the setup from in "Entering the Access Point's Wireless LAN Settings Directly on the Machine" ...

Network Setup Troubleshooting - Page 7

...information (IP address, etc.) to computers, printers or other devices connected to "Wireless Setup Using WPS (Wi-Fi Protected Setup)" in the printed manual: Getting Started. Perform setup again by saving ...the access point due to the manual supplied with the access point or contact its manufacturer. is Displayed Check The message appears when an error occurs. is Displayed Check The ...

Network Setup Troubleshooting - Page 8

... settings > LAN settings > Confirm LAN settings > WLAN setting list or LAN setting list. For the procedure to configure settings of the machine manually, refer to a network? • To confirm the connection ..." in the printed manual: Getting Started. • Check Check the printer settings (B), click Next (C), then click Wireless LAN Setup Information on the Check Printer Settings dialog box to...

Network Setup Troubleshooting - Page 9

...list to check IP address. Check 3 Is the IP filtering feature enabled on the network device (router, access point, etc.)? • For details on how to check settings of the network device, refer to the manual... 15, then click Redetect (A). Proceed with the network device or contact its manufacturer. Check Printer Settings dialog box is active. • For details on how to an access point....

Network Setup Troubleshooting - Page 10

... setting list to check the settings of the network device (router, access point, etc.) is not connected to a network, perform setup again by following the procedures in "Wireless Setup" and onward or "Wired Setup" and onward in the printed manual: Getting Started. • Click Wireless LAN Setup Information (B) on the Check Printer Settings...

Network Setup Troubleshooting - Page 17

... lit, press the Setup button, then using a router, are the Ethernet cables of the printer and computer connected to the LAN side of the router? • For details on the ...After enabling wireless LAN, perform setup again by following the procedures in "Wireless Setup" and onward in the printed manual: Getting Started. Check 6 When using the { } [ ] and OK buttons, select Device settings > LAN...

Network Key - Page 2

> Obtaining Your Network Key PIXMA MX882 Windows OS Introduction 3 Download the Canon PIXMA Wireless Setup Assistant 4 Using the Canon PIXMA Wireless Setup Assistant 6 Troubleshooting 10 2

Network Key - Page 3

... following screens are unable to proceed to retrieve the access point name / network name (SSID), or the network key (WEP key / passphrase) using the Canon PIXMA Wireless Setup Assistant. Introduction > Introduction If you are displayed when inputting the wireless LAN settings, you may be able to the next step after any...

Network Key - Page 4

... Setup Assistant > Download the Canon PIXMA Wireless Setup Assistant To use the machine by connecting it to a computer, software including the drivers needs to be installed.) Step One Go to the ...

Network Key - Page 5

... to where the file is on file name. Step Four On the next screen, read the information and instructions and click I Agree - Download the Canon PIXMA Wireless Setup Assistant > Step Three In the Software section, click the link to download the file CanonAPChkTool. *File name will appear red when mouse pointer...

Network Key - Page 6

Screen to select Access Point Screen to enter passphrase Screen to display the below window on the printer. Please refer to the Getting Started Guide if you are unable to enter WEP key 6 Using the Canon PIXMA Wireless Setup Assistant > Using the Canon PIXMA Wireless Setup Assistant Step One Display the window for selecting access point using the buttons on the LCD screen.

Network Key - Page 7

Step Three Read the License Agreement, and then click Yes when you accept the agreement. 7 Using the Canon PIXMA Wireless Setup Assistant > Step Two Double-click the downloaded tool for confirming the Canon PIXMA Wireless Setup Assistant CNMNPHLP.

Network Key - Page 8

... same as -is launched. 2. Using the Canon PIXMA Wireless Setup Assistant Step Four 1. The "Canon PIXMA Wireless Setup Assistant" tool is . > 8 Then, write down as the ones in the Access Points window displayed on the printer unit (Step One). 3. Confirm that the access point names listed in addition to numbers(base 16 number). Write...

Network Key - Page 9

Press the left function key (End setup). > Step Six When the completion screen appears, press the OK button. 9 In the window for entering the network key is displayed, enter the key you copied in the step 4. 2. Using the Canon PIXMA Wireless Setup Assistant Step Five 1. When the window for selecting access point of the printer unit, select the access point specified in Step Four. 3.

Network Key - Page 10

Then repeat Steps Five and Six. 10 You will return to the screen for entering the network key. 3. Troubleshooting Troubleshooting If the error message below is displayed. > The entered network key may not match with the access point you specified. 1. Press the OK button 2.