Canon PIXMA MX472 Support Question
Canon PIXMA MX472 Support Question
Find answers below for this question about Canon PIXMA MX472.Need a Canon PIXMA MX472 manual? We have 4 online manuals for this item!
Question posted by mjnaish on June 25th, 2015
I Have A Canon Mx472. I Had Been Receiving Faxes For Months Until Yesterday
My job depends on me getting these faxes. Don't know what to try next. help
Current Answers
Answer #1: Posted by Odin on June 25th, 2015 4:20 PM
Odin
Member since:
April 10th, 2010 Points: 41,236,700
Member since:
April 10th, 2010 Points: 41,236,700
There are several possible causes. See http://kbsupport.cusa.canon.com/system/selfservice.controller?CONFIGURATION=1011&PARTITION_ID=1&secureFlag=false&TIMEZONE_OFFSET=&CMD=VIEW_ARTICLE&ARTICLE_ID=64939. (Scroll past the blank fields.)
Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.
Related Canon PIXMA MX472 Manual Pages
User Manual - Page 54
...; It may take a while for the machine to start printing immediately after you turn on the machine. • The LCD will be also restored when receiving faxes. To restore the display, press
any button except the ON button or perform the print operation. Even if the LCD is off, if the POWER...
User Manual - Page 55
... ON button to turn on the machine. Note
• The machine cannot send or receive faxes when the power is turned off the machine
1.
When the POWER lamp stops flashing, the machine is sending or receiving a fax, or when unsent
faxes are stored in the machine's memory.
55
Press the ON button to turn off...
User Manual - Page 125
...clean the machine, as eyeglasses cleaning cloth and wipe off while the machine is sending or receiving a fax, or when unsent faxes are stored in the machine's memory will be turned off dirt on the cloth if ...and unplug the power cord before unplugging the power cord. • The machine cannot send or receive faxes when the power is turned off. • If the power plug is unplugged, the date...
User Manual - Page 126
...memory. Make sure if the machine completed sending or receiving all the faxes before cleaning the machine. • The power cannot be turned off while the machine is sending or receiving a fax, or when unsent faxes are adhered to the glass of the ADF (C)... power cord before unplugging the power cord. • The machine cannot send or receive faxes when the power is turned off gently.
126
User Manual - Page 127
... any other chemical cleaner to clean the ADF (Auto Document Feeder).
Important
• Be sure to turn off while the machine is sending or receiving a fax, or when unsent faxes are stored in the machine's memory. Open the document tray.
2. Send or print a necessary document before cleaning the machine. • The power cannot...
User Manual - Page 131
... of the machine as it feeds through the machine. Send or print a necessary document before unplugging the power cord. • The machine cannot send or receive faxes when the power is turned off. • If the power cord is unplugged, the date/time settings will be reset and all documents stored in...
User Manual - Page 138
...This function allows you will not be able to manage the machine power from the printer driver.
1. When you use this function, you to turn the machine on ...the machine power is switched off
Click Power Off on from the printer driver. Open the printer driver setup window 2.
Important
• You cannot receive faxes when the machine is as follows:
Power Off
The Power Off ...
User Manual - Page 146
... them into black & white data if the recipient's fax machine does not support color faxing. Note
• This setting may not be available depending on the country or region of Faxes Using ECM ◦ ECM RX Selects whether to receive faxes in Error Correction Mode (ECM).
146 FAX settings
• Auto redial Enables/disables automatic redialing. If...
User Manual - Page 147
... are not available depending on the received fax stored in the machine's memory: Document Stored in the machine's memory. When the telephone line condition or connection is poor, selecting a lower transmission start speed may solve reception problems.
Auto print settings
• Received documents Selects whether to print the received fax automatically when receiving a fax. If you select...
User Manual - Page 148
....
• Print when no ink Sets whether to continue printing the received fax without storing it provides this service.
148 Using the Caller ID Service to Reject Calls
Note
• This setting may not be supported depending on hook function.
• FAX RX reject If you select ON, the machine rejects the reception of...
User Manual - Page 187
... menus displayed on , then click Update.
Click this condition.
187 Update
Performs printer detection again.
Items on the Canon IJ Network Tool Screen Canon IJ Network Tool Menus
Items on the Canon IJ Network Tool screen.
1. Configuration changes are displayed. If the printer is not yet detected, connect the machine and the computer with a USB...
User Manual - Page 211
... on , then click Update. It may take several minutes to the selected printer.
2. Printers:
The printer name, status, printer model name, and port name are applied to detect printers.
Items on the Canon IJ Network Tool Screen Canon IJ Network Tool Menus
Items on the Canon IJ Network Tool Screen
The following item is not yet detected, connect...
Fax Guide - Page 92
... > Control Panel > Hardware and Sound > Devices and Printers. 2. Right-click the Canon XXX series Printer icon or Canon XXX series FAX icon and select Printing Preferences, then Canon XXX series FAX. (Where "XXX" is the model name). 4.
In Select Printer or Name in the Print dialog box, select Canon XXX series FAX (where
"XXX" is the model name.)
92 Open...
Fax Guide - Page 93
... recipient is the model name) and select Printing Preferences....
• Windows XP: 1. • Windows 7: 1. Right-click the Canon XXX series Printer icon and select Printing Preferences, then Canon XXX series FAX.
Click Display Address Book... in Set Recipient in the Send FAX dialog box.
93 From the Start menu, select Control Panel > Hardware and Sound...
Fax Guide - Page 96
... charm > Control Panel > Hardware and Sound > Devices and Printers.
2. From the Start menu, select Control Panel > Printers and Other Hardware > Printers and Faxes.
2. Click Address Book... Right-click the Canon XXX series Printer icon and select Printing Preferences, then Canon XXX series FAX. You can register the recipient's name, fax number and other information in the displayed dialog box...
Fax Guide - Page 101
... the contacts registered in the displayed dialog box.
101 From the Start menu, select Control Panel > Hardware and Sound > Devices and Printers.
2. Right-click the Canon XXX series Printer icon or Canon XXX series FAX icon and select Printing Preferences, then Canon XXX series FAX. (Where "XXX" is the model name.)
• Windows Vista:
1. Right-click the...
Fax Guide - Page 103
... "XXX" is the model name)
and select Printing Preferences....
• Windows XP:
1. From the Start menu, select Control Panel > Hardware and Sound > Printers. 2. Right-click the Canon XXX series FAX icon (where "XXX" is the model name.)
• Windows 7:
1. Removing Recipients from an address book
You can delete the contacts registered in the...
Fax Guide - Page 105
... search for in Search by name.
1. Click Print or OK.
* Print dialog box in the Print dialog box, select Canon XXX series FAX (where "XXX" is Print... Click Display Address Book... In Select Printer or Name in Notepad
4. in Set Recipient in the address book by Recipient in the Select Recipient from Address...
Fax Guide - Page 109
.../Letter Paper Resizing option checked in Recipient Name and Fax Number.
T
Numbers after the T will be sent. Right-click the Canon XXX series Printer icon or Canon XXX series FAX icon and select Printer Properties, then Canon XXX series FAX. (Where "XXX" is the model name.) The Canon XXX series FAX Properties dialog box (where XXX is subject to 60...
Fax Guide - Page 110
... option is the model name) appears. 3. 2. Right-click the Canon XXX series Printer icon and select Printer Properties, then Canon XXX series FAX. Or right-click the Canon XXX series FAX icon and select Printer Properties. (Where "XXX" is the model name.) The Canon XXX series FAX Properties dialog box (where XXX is the model name) and select Properties. Click...
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