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Canon PIXMA MX420 Support Question

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Question posted by carbine2 on November 5th, 2014

How Do You Fix Error 5b00 Off Of A Canon Mx410 Printer

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Answer #1: Posted by Odin on November 5th, 2014 7:34 AM

This answer was accepted by the poster of the original question.

Odin

Member since:
April 10th, 2010

Points: 41,236,740

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Following are the explanation and resolution as provided by Canon:

A service error has occurred.

Resolution:

Turn off the printer.

Disconnect the power cable.

Open the printer cover.

Check for any orange protective tape or white polystyrene and remove if necessary.

Check that there are no foreign objects in the printer (such as a paper clip) and remove if necessary.

Close the cover.

Reconnect and turn on.

If the above solution has not resolved your error, please contact your nearest Canon authorised service facility....

You can of course use any repair service you like. For one authorized by Canon, you can phone 800-828-4040.

Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

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Network Setup Troubleshooting - Page 7

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Network Setup Troubleshooting - Page 9

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QT5-3531-V01 XXXXXXXX ©CANON INC.2011 PRINTED IN XXXXXXXX

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