Canon PIXMA MX300 Support Question
Canon PIXMA MX300 Support Question
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Question posted by anattaerickson on November 13th, 2015
Paper Jammed Message Shows Up But There's No Paper Jammed In Printer And Pressin
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Answer #1: Posted by Odin on November 13th, 2015 12:13 PM
Odin
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April 10th, 2010 Points: 41,236,690
Member since:
April 10th, 2010 Points: 41,236,690
Believe it or not, this is a fairly common problem. See http://www.computerhope.com/issues/ch000980.htm. Good luck!
Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.
Related Canon PIXMA MX300 Manual Pages
MX300 series Quick Start Guide - Page 5
... 64 Keeping the Best Printing Results 70 Cleaning Your Machine 71
Troubleshooting 75 An Error Message Is Displayed on the LCD 76 LCD Cannot Be Seen At All 78 An Unintended ... When Copying 86 Printing Does Not Start 86 Paper Does Not Feed Properly 87 Paper Jams 88 Error Message Appears on the Computer Screen 89 Error Message Appears on a PictBridge Compliant Device 91 Scanning ...
MX300 series Quick Start Guide - Page 6
...Black button Starts black & white copying, scanning, or faxing.
(12) Stop/Reset button Cancels operations such as paper-out or ink-out, occurs.
(6) SCAN button Switches the machine to a computer. Before Using the Machine
...scans a document to your machine.
(8) LCD (Liquid Crystal Display) Displays messages, menu selections, and the operational status.
(9) Numeric buttons Enter numerical values...
MX300 series Quick Start Guide - Page 7
... mode when entering characters.
(16) OK button Finalizes your selection for the menu or setting item.
Dismisses the error message and resumes the machine's normal operation after resolving a printing error or removing jammed paper. (17) [ (-) and ] (+) buttons Scroll through menu selections, and increase or decrease the number of the fax you are sending...
MX300 series Quick Start Guide - Page 14
... Stickers*8
PS-101 1 sheet
Left
PHOTO
Photo Paper
PAPER PLUS Plus Glossy
T-Shirt Transfers*4
TR-301 1 sheet
Right
-
It may not be able to "Inside" in the US by name.
*2 If the corners or edges of purchase.
You may improve print quality. Printer Driver Setting Plain Paper
Envelope
High
HR-
80 sheets 50 sheets...
MX300 series Quick Start Guide - Page 15
... gsm) z Paper that is not rectangular z Paper bound with staples or glue z Paper with adhesives z Paper decorated with photos or stickers z Any type of paper.
In this case, load one sheet at a time to around half (around 0.2 inches / 5 mm in paper stack height).
*4 Available only when printing from the Paper Output Tray before continuously printing to jam or...
MX300 series Quick Start Guide - Page 16
...-size) for use general copy paper or Canon's Super White Paper. Paper size:
- Loading paper without aligning the edges may cause paper jams.
z If paper is curled." z If you cut plain paper to be jammed.
(A)
(B)
Note
z We recommend using genuine Canon photo media when printing photographs. When Printing on postcards affixed with its various printers, see "Using Specialty Media" on...
MX300 series Quick Start Guide - Page 17
... print quality.
Note
z When performing copy direct printing without using a computer, select the size and type of the loaded paper using the machine connected to "Inside" in the printer driver. For details on printer driver settings, see "Changing the Copy Settings" on page 17 or "Changing the Print Settings" on page 10.
For...
MX300 series Quick Start Guide - Page 18
... Do not use a pen to print on all four corners and edges of the envelopes to the edge.
* The above illustrations show a side view of the leading edge of an envelope is puffed up or curled, use the following envelopes:
- Envelopes with a ...Envelopes whose gummed flaps are curled, hold the opposite corners and gently twist them . Important
The envelopes may jam in the opposite direction.
MX300 series Quick Start Guide - Page 19
...loaded at once.
(2) Pinch the Paper Guide and slide it against the right side of the User's Guide on-screen manual.
3 Specify the settings in the printer driver.
(1) Select Envelope in Media... the left.
(2)
(B) (1)
Up to the left side of the envelope.
(3)
(A)
(3) Set the Paper Thickness Lever to the right.
(A) Printing orientation (B) Make sure the flaps are folded. In Windows®,...
MX300 series Quick Start Guide - Page 20
... can use 4" x 6" / 101.6 x 152.4 mm, 5" x 7" / 127.0 x 177.8 mm, and Credit card-sized papers.
1 Load the paper.
(1) Load the paper against the
(1)
left side of the loaded paper in Page Size (or Paper Size) and Media Type in the printer driver. For details on printer driver settings, see "Changing the Copy Settings" on page 21.
16
Before Using...
MX300 series Quick Start Guide - Page 24
... and "Loading Printing Paper" on page 9.
2 Create a document or open a file to as "Windows Vista").
1 Turn on the application software's File menu. 4 Make sure that Canon XXX Printer (where
"XXX" is... Printing Guide on your application program, operations may differ. The steps described in Select Printer, and click Preferences (or Properties).
5 Specify the required settings and click OK.
...
MX300 series Quick Start Guide - Page 25
...Guide on your application.
See "Turning the Machine On and Off" on page 6 and "Loading Printing Paper" on page 9.
2 Create a document or open a file to print using an appropriate application software. ...For details on the printer driver functions, click to the instruction manual of the loaded paper in
Paper Size.
6 Click OK. 7 Select Print on the machine and load the paper in the machine. ...
MX300 series Quick Start Guide - Page 79
... Result Not Satisfactory When Copying" on page 86 z "Printing Does Not Start" on page 86 z "Paper Does Not Feed Properly" on page 87 z "Paper Jams" on page 88 z "Error Message Appears on the Computer Screen" on page 89 z "Error Message Appears on a PictBridge Compliant Device" on page 91 z "Scanning Problems" on page 92 z "Problems Receiving...
MX300 series Quick Start Guide - Page 81
... have them check their fax machine.
Troubleshooting
77 Message
CHECK PRINTER
SCANNER ERROR LOAD PAPER
Action
Turn off the machine, and unplug the power cord of the machine back in, and then turn on the machine.
Reload the paper correctly and press the OK button. PAPER JAMMED CHANGE PAPER TO
COVER IS OPEN DEVICE IN USE CANNOT...
MX300 series Quick Start Guide - Page 82
... low or has run out while receiving a fax: load the paper and press the OK
button. The coded speed dialing code you will display a message. When the problem is resolved as described, the fax stored in...Panel, press a button other party and have them load paper in their fax machine or free up space in its memory is full. Message
NO RX PAPER NO TEL NUMBER RECEIVED IN MEMORY
TRY AGAIN IN B&W TX...
MX300 series Quick Start Guide - Page 86
...not satisfactory, confirm the paper and print quality settings first. When printing from a computer
Confirm by using the printer driver. If you do with an incorrect paper type setting, the ... with your PictBridge compliant device or the Operation Panel on the combination of the loaded paper?
You cannot make this setting from a PictBridge compliant device. Print Results Not Satisfactory
...
MX300 series Quick Start Guide - Page 92
... a piece remains inside the machine, or if the paper jam error continues after removing the paper, contact your Canon service representative. Be careful not to touch the components inside the machine. The paper will be ejected automatically.
(2)Reload the paper in step (1), all paper, close the Scanning Unit (Printer Cover), and turn the machine off, open the...
MX300 series Quick Start Guide - Page 95
..., the machine starts printing automatically. Select Stop in use"
"No paper"
"Paper Error" "Paper jam"
"Printer cover open" "No print head"
"Waste tank full"/ "Ink absorber full"
Action
If the machine is displayed, make sure that are using. Troubleshooting
91 Error Message On PictBridge Compliant Device
"Printer in the display on your PictBridge compliant device. * To resume...
MX300 series Quick Start Guide - Page 98
... Activity report and check for an error message.
If so, then there is operating normally. Another document is connected to print the faxes stored in "FAX SETTINGS" of paper, set correctly. If you are out ...dial tone.
In this case, be able to turn the power on -screen manual. Resolve the printer error. If you are in a speed dial. „ Repeated Errors Occur When You Receive ...
MX300 series Easy Setup Instructions - Page 1
...have removed it gently. Remove all of the shipping tapes.
Scanning Unit (Printer Cover)
Power Cord
Important • Make sure that the message "COVER IS OPEN" is displayed on the LCD and the FINE Cartridge...and protective material on how to align the Print Head position and adjust the position of the Paper Thickness Lever, refer to the Quick Start Guide.
g Press the ON/OFF button to turn...
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