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Canon PIXMA MG5320 Support Question

Canon PIXMA MG5320 Support Question

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Question posted by jjcrowfarm on March 24th, 2013

Getting Started: I Turn The Printer On And Receive Printer Error 5100 '^turn Of

"Turn off power then back on again. If problem persits, see the manual."  Initially we got as far as inserting cartridges, all the lights came on closed the scanner lid.  Started #3 and at that point Error 5100 appeared.  Have turned off power and waited before turning back on.  Error 5100 comes on as soon as I turn on the printer.,

Current Answers

Answer #1: Posted by Anonymous-112711 on May 31st, 2013 9:33 AM
This answer was accepted by the poster of the original question.
Anonymous-112711

Member since:
May 31st, 2013

Points: 1,110
1,110
points
I had the same issue, for me it ended up being that one of the cartridges wasn't seated correctly.  I opened it up and pushed the cartride into place.  It was odd because I had replaced two other cartridges that morning but not the one that popped up.  It took a while to figure out because it was only slightly popped up, not obvious.

Related Canon PIXMA MG5320 Manual Pages

MG5300 series Specifications - Page 1

... Consumables Consumables (ink tanks / FINE Cartridges) are trademarks of Apple Inc., registered...printer before upgrading from Mac OS X v.10.5 or...Humidity: 10 to 90 % RH (no condensation) Power supply AC 100-240 V, 50/60 Hz Power consumption Printing (Copy): Approx. 22 W *1 ...25 % - 400 % (1 % unit) Scan Specifications Scanner driver TWAIN/WIA (for Windows 7/Windows Vista/Windows XP...
Installation Guide - Page 4

...your device's instruction manual or contact its manufacturer... > An "Ad-hoc connection," which establishes a direct connection to the printed manual: Network Setup Troubleshooting. • Place the machine and computer on your system environment...such as your personal information to a third party. • If an error message appears or if you connect to a network that is not protected with the ...
Installation Guide - Page 6

Simply insert the Setup CD-ROM that shipped with your printer into your PIXMA. Installing the Drivers & Software > Installing the PIXMA MG5320 on Your Wireless Network If you are installing your printer on the Connection Method Selection screen. 6 Be sure to the installation routine of the wireless setup is built in no time. You'll be printing...
Quick Guide - Page 6

... to load paper Enter "(your product's model name) 1000" Search Tips You can search for target pages in the search window. Example: When the following error screen appears Enter "(your product's model name and a support code. Entry example: "(your product's model name) load paper", "(your product's model name) load paper" in the...
Quick Guide - Page 8

... settings vary depending on your scanner or printer. click OK. • ...When Image Display is required depending on the screens displayed when using Image Display for downloading. You can download My Image Garden from the Canon website. Keep these points... Image Garden appears; Internet connection is not displayed, click Menu. (Start Image Display...
Quick Guide - Page 13

Starting from Main Menu All functions that can be started from Quick Menu are displayed in the Main Menu. Click a function icon to use. 13 The Main Menu appears. 2. Click the function icon you want to start an application, etc. 1. In the Shortcut Menu, click (Open Main Menu).
Quick Guide - Page 15

Adding Function Icons to Shortcut Menu Deleting Function Icons from the Main Menu to the Shortcut Menu to start the functions with one click. The Main Menu appears. 2. Drag the function icon you want to Shortcut Menu 1. Shortcut Menu Operations Add frequently used function icons and useful function icons from Shortcut Menu Rearranging...
Quick Guide - Page 23

... the following commands. The model name display format varies depending on the registered printer/scanner. Start Starts the selected application, opens the selected manual, or accesses the Canon website. In addition, control-click a function icon to the Shortcut Menu. (3) Model Name Area The printer/scanner model name registered in the Preferences dialog is displayed. Click to display...
Quick Guide - Page 25

... are displayed. Image View Set the item/image view in slide shows. Transition Effect Set the transition effect to display Image Display when Quick Menu starts. 25 You can set the slide show details, startup option, link with My Image Garden, etc. Fade Items and images gradually...
Quick Guide - Page 26

... When you delete an item, the image used for the item will not be deleted. (Close) Closes Image Display. 26 click Yes. Note To delete recommended items individually, click (Delete mode) in...and images registered on , Image Display starts once every seven days. Delete All Deletes all items that have been created by the item recommendation function so far. Note When Display Image Display at...
Quick Guide - Page 29

... Name area in the Preferences dialog may be sent to use . via Quick Menu. Scanner Displays the scanner model name. Preferences Dialog You can register a printer/scanner model, region, etc. Click to use . Select Model Printer Displays the printer model name. Select the printer you want to display a list of the following operations. • Control-click (Open...
Quick Guide - Page 30

... dialog in -one according to access the Canon website periodically and check for Scanner. If there is available only if you can set the Region and Country or ...connection, the scanner may appear for USB connection and network connection separately. Note If your connection method. In that case, select one inkjet printer is selected for Printer, the same printer will be ...
Quick Guide - Page 32

.... • The printer/scanner driver installation is not complete. The printer/scanner driver installation may not be complete in the following cases. The printer/scanner was not connected to install the printer/scanner driver. Troubleshooting Printer/Scanner Does Not Appear in the List Printers and scanners do not appear in the Select Model list of the above points apply, then display...
Quick Menu Guide - Page 6

... support code. Example: When you want to learn about. Example: When the following error screen appears Enter "(your product's model name and a keyword for the function you want to learn...product's model name) load paper" in the search window and perform a search • Troubleshooting Errors You can find target pages easily by entering keywords in the search window and perform a search...
Quick Menu Guide - Page 8

... subject to image analysis of My Image Garden appears; You can download My Image Garden from the Canon website. Keep these points in Image Display. 2. Internet connection is required for products supporting Quick Menu. • Available functions and settings vary depending on your scanner or printer. Click the image displayed in mind. • Refer...
Quick Menu Guide - Page 23

... dialog box. (4) Button Area (Preferences Dialog Box) Displays the Preferences dialog box. (Help) Opens this guide. (Close) Closes the Main Menu. 23 Click to the Shortcut Menu. (3) Model Name Area The printer/scanner model name registered in the Preferences dialog box is displayed. Start Starts the selected application, opens the selected manual, or accesses the Canon website.
Quick Menu Guide - Page 30

...box may be sent to display a list of the Main Menu. • Click the printer/scanner model name displayed in the Registered Model Name area in the Main Menu. • Right-...click (Open Main Menu) in the notification area on your computer. Select Model Printer Displays the printer model name. Select the printer you want to use . in the displayed menu. • Click (Preferences Dialog...
Quick Menu Guide - Page 31

... box in which you can save the Email address and Password, your computer. Note If an all-in-one inkjet printer is selected for Scanner. Such dialog box appears when administrative rights are required to start Quick Menu automatically when Windows starts. When you save the Email address and Password registered with CANON iMAGE GATEWAY...
Quick Menu Guide - Page 33

... displayed, the Shortcut Menu may not be operated with the Windows Sidebar. 33 Troubleshooting Printer/Scanner Does Not Appear in the List Printers and scanners do not appear in the Select Model list of the above points apply, then display the Preferences dialog box again. Note See your printer/scanner manual for details on your computer while installing the driver.
Quick Menu Guide - Page 34

... the Main Menu. in the Main Menu. Click the printer/scanner model name displayed in the Registered Model Name area in the displayed menu. Click About. Start Quick Menu. 2. Right-click (Open Main Menu) in the Shortcut Menu, then click Preference... The Preferences dialog box appears. 3. Click (Preferences Dialog Box) displayed at the bottom...

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