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Canon imageCLASS MF4890dw Support Question

Canon imageCLASS MF4890dw Support Question

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Question posted by kimmaryt on March 3rd, 2014

When Scanning I Receive A Error Message. The Cable Maybe Disconnected

tried to scan 10 pages after 1 page I receive an error. stating the cable maybe disconnected or device may be turned off. we tried a new and shorter cable

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Related Canon imageCLASS MF4890dw Manual Pages

Basic Guide - Page 5

... images in and scan images directly from a computer using the MF Toolbox. 1 2 Receiving in the Memory → P.64 • Store received faxes in half and binding. Copy                   Collating Copies → P.35 Collate copies when copying multiple documents. Poster Printing → P.44 • Magnify and divide a single-paged image to the...
Basic Guide - Page 8

...Scan Understand the Scanning Method 74 Scan a Document with the Operation Panel 75 Scanning a Document Using a Shortcut Key 77 Scan a Document with the MF Toolbox 78 Configuring Scan Settings Using the MF Toolbox 80 Scan... Feeder 95 Clearing Paper Jams Inside the Machine 96 Resolve a Displayed Message 100 Resolve an Error Code 101 Improve Output Quality 102 Resolve a Problem 104 FAQ 105...
Basic Guide - Page 14

...screen. Processing/Data Indicator The indicator blinks while sending or receiving data and remains lit when jobs are waiting in a fax..., p.66). 14 Error Indicator The indicator blinks when an error occurs. Report Press to copy, fax, or scan (→p.27). Display...memory. You can also check the status of the next page). Hook Press to view or cancel jobs. Status Monitor...
Basic Guide - Page 22

Check if the type of the loaded paper, an error message appears, or printing is appropriate. For details about the available paper or precautions, see [...paper • Curled or rolled paper • Torn paper • Damp paper • Paper printed with a thermal transfer printer (Do not copy on the reverse side.) 2 Step Select where to load paper, and then load the paper. To prevent...
Basic Guide - Page 55

... Press [ ] (Stop) twice. * It is valid when only one job is busy or an error occurs, the machine automatically redials the last destination. Fax If the document guides are scanned completely, press [▲] or [▼] to . After placing next page, press [ ] (Start). • Press [ ] (Start) for each attempt is finished. To change the...
Basic Guide - Page 61

...machine will ring during an incoming call (15-300 seconds). If a voice call . • : Receives a fax. 5 After you have specified the setting, press [▲] or [▼] to highlight ,...should behave when an incoming call is not answered: • : Disconnects the call comes in , the machine automatically begins receiving the fax after two rings. Specify how long the machine will attempt...
Basic Guide - Page 62

... machine answers and records the caller's message. If the call is a voice call is answered or the caller hangs up. Using the Machine Primarily for Phoning Set the fax receive mode to . 1 Switch to the... then press [OK]. If the call , the machine rings until it is a fax, the machine starts receiving the fax. If the call is a voice call is a fax or voice call after two rings. Before...
Basic Guide - Page 69

... screen. You can diminish receive errors even over poor connections. If the call is a voice call is connected. After the external telephone rings for Receiving Faxes." Specify whether or ...[▲] or [▼] to Auto RX RX Print Settings 2-Sided Printing Reduce RX Size RX Page Footer Continue Print. RX Function Settings ECM RX Incoming Ring Remote RX Switch to highlight the desired...
Basic Guide - Page 84

... and disconnect all cables from accumulating inside. Cleaning the Interior 1 Turn OFF the machine and disconnect all the cables from the machine. 2 Remove any documents from the platen glass or feeder. 3 Lift the scanning platform, open the toner cover, and then remove the toner cartridge. 84 When you finish cleaning the machine, wait for the printer to...
Basic Guide - Page 86

Cleaning the Platen Glass 1 Turn OFF the machine and disconnect all the cables from the machine. 2 Remove any documents from the platen glass. ... Platen Glass and Feeder If a scanned image has unexpected specks, clean the platen glass and feeder. Cleaning the Feeder 1 Turn OFF the machine and disconnect all the cables, and then turn ON the power. 86 MF4890dw MF4880dw/ MF4770n 4 Close the feeder...
Basic Guide - Page 91

... are limited to be printed automatically, If an error occurs while sending or receiving faxes, report is printed automatically. Confirm the error code printed on -screen instructions to print the report or list. 5 Press [ ] (Report) to close the screen. • To set the report not to 10 pages. Address Name Start Time Call Length Sheets...
Basic Guide - Page 100

... receiving a fax, the incoming fax will be stored in the memory without being printed. If this message can be replaced soon. Message Action • The toner cartridge needs to send them again (→p.53). • Print pages successfully scanned or cancel the job. • Split the job into smaller subsets or reduce the scanning resolution and try...
Basic Guide - Page 101

.... Verify that the recipient's machine is ready to the high volume of fax machine is ready to send the document again. Resolve an Error Code If an error occurs, a report that contains a 3-digit error code is busy or disconnected. Wait a moment, and then try to receive a fax. When sending a fax: • Reduce the scanning resolution, and try again.
Basic Guide - Page 104

...cables are finished. WARNING If the machine makes strange noises or emits smoke or odors: Turn OFF the power immediately, disconnect the power cord, and contact the Canon Customer Care Center. See [Troubleshooting] in the e-Manual or the Q&A from the support page... Error indicator is not on or blinking. • Make sure that no message appears on the display. • If a message ...
Basic Guide - Page 111

...imageCLASS MF4890dw: F164002 imageCLASS MF4880dw: F164002 imageCLASS MF4770n: F164102 Contains Transmitter Module FCC ID: AZDFM48944 This device complies with Part 15 of the leak. Do not use of the images scanned...shielded cables ... received,...turning the equipment OFF and ON, the user is encouraged to try to correct the interference by law and may cause undesired operation. This device...
Basic Guide - Page 112

...or power line shared with this equipment (imageCLASS MF4890dw/MF4880dw/MF4770n) causes harm to make ... The telephone line cable should be reconnected or the power switch turned ON until the problem...devices not ringing in a margin at the top or bottom of each transmitted page or on the first page of the transmission, the date and time it is a REN of devices that may temporarily disconnect...
Starter Guide - Page 2

... of Category 5 twisted pair cable or higher for you, such as to open a scanned image in an application, send it as printer, fax, and scanner drivers. Have cables or a hub ready as needed... e-Manual" (P.31). *2 Windows 7/Vista/XP only. PageManager. Telephone Cable Starter Guide Sta Wireless LAN Setting Guide (MF4890dw/MF4880dw Only) Basic Operation Guide User Software CD-ROM Speed Dial Label...
Starter Guide - Page 19

... the CD-ROM, if necessary. Do not connect the USB cable yet. Connect the USB cable after installing the MF Drivers and the MF Toolbox. Proceed to...The CD-ROM drive name is turned ON, and log on to step . If the screen is disconnected and the dialog box disappears, ...box on the screen to continue. ◀ Click! • Printer, fax, scanner drivers and MF Toolbox will be installed. •...
Starter Guide - Page 21

..., the dialog box may not be displayed. It requires Mac OS X 10.5.8 version or later. If you already connected the USB cable: 0 Disconnect the USB cable from the computer, 1 and then proceed to step .  Insert the...Macintosh. This operation is now complete. Connect the USB cable after installing the MF Drivers and the MF Toolbox. Connecting to the Computer 1 USB Connection Install the ...
Starter Guide - Page 32

... [MF4800 Series e-Manual] or [MF4700 Series e-Manual] on the operating system, a message will be displayed for [e-Manual]. Depending on the desktop. Macintosh Installing in a Macintosh Environment... in the saved [MF Guide] folder. For Details About the Fax, Print, and Scan Functions • Canon MF Printer Driver Installation Guide User Software CD-ROM →[Documents] → [Print] →...

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