Canon MX300 Support Question
Canon MX300 Support Question
Find answers below for this question about Canon MX300 - PIXMA Color Inkjet.Need a Canon MX300 manual? We have 2 online manuals for this item!
Question posted by lori165 on September 20th, 2011
My Mx300 Printer
i put a new black ink cartrige in my printer the alarm light is on and window says chk color which i dont have the printer will not print or copy
Current Answers
Related Canon MX300 Manual Pages
MX300 series Quick Start Guide - Page 4
...Canon Inc. z "Windows" is copyrighted by Canon U.S.A., Inc. Copyright This manual is a trademark of Canon U.S.A., Inc. © 2007 Canon U.S.A., Inc.
About Consumables Consumables (ink tanks / FINE Cartridges) are not intended to be, nor should they are available for energy efficiency. Canon U.S.A., Inc. and other countries.
and other countries. Canon PIXMA MX300 series Office...
MX300 series Quick Start Guide - Page 5
...8 Loading Printing Paper 9
Copying 17 Making Copies 17 Changing the Copy Settings 17 Using Useful Copy Functions 19
Printing from Your Computer 20 Printing with Windows 20 Printing with Macintosh 21
Scanning Images 22 Scanning Methods 22
Printing Photographs Directly from a Compliant Device 23 Printing Photographs Directly from a Compliant Device 23 About PictBridge Print Settings 25...
MX300 series Quick Start Guide - Page 61
... the problem is not resolved after performing
Print Head Cleaning twice
After cleaning the Print Head, print and examine the nozzle check pattern. If print results are not satisfactory, performing Print Head Alignment may improve print quality.
z Increase the Print Quality setting in the printer driver settings.
Routine Maintenance
57 Step 3
See "Print Head Deep Cleaning" on page 64...
MX300 series Quick Start Guide - Page 63
..., and perform cleaning if necessary. Replace the FINE Cartridge if the remaining amount of this pattern are missing (Black ink)
(2) If these patterns have white streaks, the print head nozzles need cleaning. Example: When white streaks appear (Color ink)
2 When cleaning is not enough ink. Routine Maintenance
59 Note
The nozzle check pattern will not be...
MX300 series Quick Start Guide - Page 68
.... BLACK INK LOW COLOR INK LOW
CHECK INK
U163
BLK COL
CHECK INK
U162
BLK COL
Ink is mounted on the LCD as a guide. See "An Error Message Is Displayed on the LCD" on your computer, error messages appear on page 76 and confirm how to replace FINE Cartridges.
When printing from your computer screen as ink is full...
MX300 series Quick Start Guide - Page 69
... can set this message not to be the same. Ink has run out. See "CHECK INK U163" in memory.)
Note
If you select ON for PRINT WHEN NO INK, you can confirm the status of each FINE Cartridge on the printer status monitor (Windows) and Canon IJ Printer Utility (Macintosh).
(A)
(A) Confirm whether any symbols are displayed here...
MX300 series Quick Start Guide - Page 71
... properly when it .
(A)
(B)
(A) Electrical Contacts (B) Print Head Nozzles z To maintain optimal printing quality, we recommend the use of first use new FINE cartridges in the open. Furthermore, with leaving the empty FINE Cartridge installed. If either Color or Black FINE Cartridge, in whichever ink remains, only for a while. z Color ink may not print out properly if you remove a FINE...
MX300 series Quick Start Guide - Page 73
..., and then gently close the Scanning Unit (Printer Cover). z When you start printing after the Scanning Unit (Printer Cover) is closed, see "An Error Message Is Displayed on the LCD" on page 62.
The Black FINE Cartridge should be installed into the left slot ( B ) and the Color FINE Cartridge should be used unless both the...
MX300 series Quick Start Guide - Page 74
..., print or copy in both black & white and in the Print Head for a long period of the nozzles, note the following cases: -
Numerous nozzles are using the machine for a Long Time
When you press the ON/OFF button to turn off instead. When you are not using a power outlet strip, you are installed in color...
MX300 series Quick Start Guide - Page 80
... to use new genuine Canon cartridges in ink absorber to the machine.
76
Troubleshooting The function for detecting the remaining ink level will be disabled since the ink level cannot be correctly detected. The resulting print quality is not satisfactory, if printing is not resolved, the FINE Cartridge may be damaged. When printing from a PictBridge compliant device, depending...
MX300 series Quick Start Guide - Page 81
... paper in the handset cradle correctly. You opened the Scanning Unit (Printer Cover) during an operation. You are unable to ON.
Try dialing...to OFF. PAPER JAMMED CHANGE PAPER TO
COVER IS OPEN DEVICE IN USE CANNOT TURN OFF
MEMORY IS FULL
Note
Pressing ...DIAL TONE DETECT to resolve the error, when sending faxes before printing out received data. Check the fax number and dial again.
...
MX300 series Quick Start Guide - Page 84
...the name of the disc drive depends on the PIXMA XXX screen (where "XXX" is inserted
into your computer's disc drive.
(1)Click Cancel on the Printer Connection screen. (2)Click Start Over on the Installation....
(1)Click Start then Computer.
The drive letter of the setup program, MSETUP4.EXE. In Windows 2000, double-click the My Computer icon on the desktop.
(2)Double-click the CD-ROM icon...
MX300 series Quick Start Guide - Page 86
... on what you notice blurs or uneven colors, increase the print quality setting and try printing again.
* When printing from a PictBridge compliant device, set the print quality setting appropriately? Confirm by using the printer driver. See "Printing Photographs Directly from a computer
Confirm by using the Operation Panel on the machine.
To copy by operating the machine To...
MX300 series Quick Start Guide - Page 90
... your computer may solve the problem.
Action
See "When Printing Becomes Faint or Colors Are Incorrect" on page 82. Check that the original is a printout from Control Panel" in "Opening the Printer Properties Dialog Box (Windows)" of the Document Cover. Printing Does Not Start
Cause
Unnecessary print jobs are clogged. If there are any necessary maintenance...
MX300 series Quick Start Guide - Page 93
...Printer under Hardware and Sound. Troubleshooting
89
If the Alarm lamp is a problem with Canon XXX Printer appearing in to the computer, and try printing again. Make sure that the USB cable is securely plugged in the Printer column is a number) with the relay device... lit green. In Windows 2000, click Control Panel then Printers. (3)Right-click the Canon XXX Printer icon, and select ...
MX300 series Quick Start Guide - Page 94
... the Alarm lamp is a problem with the USB cable. If printing starts normally, there is lit orange, an error may have occurred on page 76. If you are using a relay device such as...
The ink absorber is displayed in Printer on the Print dialog box. SERVICE SOON" in your machine's name is almost full.
Machine is initializing. z There could also be a problem with the relay device.
For...
MX300 series Quick Start Guide - Page 95
... compliant device to stop printing. Load paper in the Rear Tray, and select Continue* in use"
"No paper"
"Paper Error" "Paper jam"
"Printer cover open" "No print head"
"Waste tank full"/ "Ink absorber ...
For errors on non-Canon PictBridge compliant devices, check the error message on the machine, and try printing again. Remove the jammed paper, load new paper, press the OK button on the...
MX300 series Quick Start Guide - Page 96
... Problems Receiving Faxes
„ Cannot Receive a Fax, Cannot Print a Fax
Cause
The machine is connected correctly to your Canon...and Alarm lamp flashes orange alternately.) Disconnect the USB cable between the machine and the PictBridge compliant device,... Error Message On PictBridge Compliant Device
"No ink"/ "Ink cassette error"
"Hardware Error" "Printer error"
Action
z The FINE...
MX300 series Quick Start Guide - Page 110
...telephone company or a qualified installer.
„ In Case of devices that contains, among other information, a product identifier in the ... you have questions about what will disable alarm equipment, consult your alarm equipment. However, if advance notice is completely... in the U.S.A.
„ Pre-Installation Requirements for MX300
Order Information
When ordering service from the telephone line ...
MX300 series Easy Setup Instructions - Page 1
...for the Color FINE Cartridge, inserting it clicks into place. b Lift the Scanning Unit (Printer Cover) with... lit green.
If you start printing after preparing the machine, press the... Pattern Detection (DRPD) service with ink on the
removed protective tape.
Document..., and do not place any necessary external device. c Insert the Black FINE Cartridge slightly slanted into the right slot...
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